New Kandy Residence

2.8/5(102 Reviews) rating

3 Star Hotel locationPin

Kandy, Central Province

102

1/102

About hotel

The Ultimate Mountain Escape at New Kandy-hotel Residence is located at 47/1, Louis Pieris Mawatha, Off Lake Drive20000 in Sri Lanka. Our luxurious guesthouse offers affordable accommodations suitable for all types of travelers. Our prime location in Kandy allows for easy access to popular landmarks like the renowned Temple of the Tooth and peaceful Kandy Lake. Guests can enjoy a 15-minute walk to Lakeside Adventist Hospital and explore the Udawatta Kele Sanctuary and National Museum. Unwind in one of our elegant guestrooms, complete with air-conditioning, personal balconies, and complimentary Wi-Fi. Our well-appointed bathrooms are equipped with plush bathrobes and complimentary toiletries, ensuring a comfortable stay. Wake up to breathtaking mountain views and reconnect with nature. Whether for business or leisure, New Kandy Residence has you covered with a range of amenities. Our onsite spa offers rejuvenating massages, and our tour desk and area shuttle make it easy to explore Kandy's attractions. Business travelers will appreciate our complimentary newspapers, dry cleaning and laundry services, and 24-hour front desk. Stay connected with free Wi-Fi and utilize the area shuttle for easy access to corporate offices. Indulge in international cuisine at our restaurant and mingle with other guests at our daily reception. Fuel up for the day with our delicious English breakfast served from 6:30 AM to 9:30 AM for a minimal fee. Come experience the beauty and serenity of Kandy at New Kandy Residence. Book online now to take advantage of our affordable New Kandy Residence room prices and make the most of your mountain escape. Make your hotel experience even more convenient by booking New Kandy Residence online today at 47/1, Louis Pieris Mawatha,, Off Lake Drive20000, Sri Lanka. With our luxurious guest house, prime location, and outstanding amenities, you're guaranteed to have an unforgettable stay. Don't miss out on this ultimate mountain retreat, book now!

Highlights

• Located in the heart of Kandy, within walking distance to popular attractions • Multiple room options including air-conditioned guestrooms with private balconies • Spa services available for ultimate relaxation • Free Wi-Fi to keep connected • Dining options include a restaurant serving international cuisine • Complimentary daily reception • Close proximity to Lakeside Adventist Hospital (1.1 km) and Kandy Clock Tower (1.6 km) • Easy access to Bandaranaike Intl. Airport (114.3 km) • Business amenities like 24-hour front desk and free self-parking • Area shuttle available for transportation to nearby attractions • Suitable for both leisure and business travelers • Budget-friendly with luxury amenities and services.

Quick Facts

Check-In

12:00 PM

Check-Out

12:30 PM

Rooms

Popular Amenities

24-hour front desk

Multilingual Staff

Newspaper

Accessible parking

Designated Smoking Areas

Terrace

Hiking

Breakfast available

Coffee/tea

Airport shuttle service

Transportation

Show all Amenities

General Amenities

24-hour front desk

Multilingual Staff

Newspaper

Accessible parking

Designated Smoking Areas

Terrace

Activities

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Transportation

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Contactless check-out is available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Contactless check-out is available.

Pet Policy

Pets allowed.

₹1,922

₹2,303

17% OFF

+ ₹508 taxes / night

Earn 24 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹1,922

₹2,303

17% OFF

+ ₹508 taxes / night

Update Price

Earn 24 Reward Points

Amenities

Location

Louis Pieris Mawatha, Kandy, Central Province, 20000

View on Maps

Ratings & Reviews

2.8/5

102 Ratings

D Bandara

1/5

25 Dec, 2023

Terrible owner, terrible service. Dont go there. Their service is 0. They make people uncomfortable. 2500 rupee room dosent even have a fan. Dosent even have liter box. Bathroom covered with used soup pices everywhere. Very dirty and disgusting place. Bed sheets even looks likes previously used and not cleaned well. No human being at all..

A. M. Imzeer

1/5

18 Dec, 2022

"Scam" do not book the rooms here... Hi friends, though most of the reviews are bad I have noted some good reviews in between. The reason is that the manager called Gamini(I have never seen an arrogant manager like him) was on leave following his heart surgeries luckily there was his wife or someone from his family who managed the property for a short period that's why here and there are a few good reviews. But the very latest reviews are only 1 Star which shows he is back in office 😆

Mindulà Perera

4/5

17 Apr, 2023

We stayed here for 2 nights with family. Owner and his wife were very helpful. Rooms were clean. Need to be have tea for morning. Breakfast was tasty. Recommend for short stay if you are wish to stay kandy.

Lucas B

1/5

20 Feb, 2022

Owner was very unpleasant. At first everything seemed fine and the rooms were great but after we read some more reviews we saw some people were accusing the owner to go in peoples rooms when they weren’t there and stealing stuff. When we were going out to eat he asked a lot how long we are going away and we got a bit uncomfortable so we went back to our rooms and put up “traps” to see if the doors been open when we weren’t home and when we came back we could see that the doors have been opened

Preetham Mg

1/5

6 Nov, 2021

Pathetic i should say. The owner who looks after the property doesnt have knowledge on how to look after the guests. Bathrooms had snail and the shower wasn't working. No hot water even when the climate outside is so cold. He served breakfast for 6 by giving just a pound of bread and dhal with unhygienic plates, coffee cups. The show pieces on the stair case is meant to make money- if it falls when we carry our luggage, he charges with no sense. Please dont think of this stay!!!!

D Bandara

1/5

25 Dec, 2023

A. M. Imzeer

1/5

18 Dec, 2022

Mindulà Perera

4/5

17 Apr, 2023

Lucas B

1/5

20 Feb, 2022

Preetham Mg

1/5

6 Nov, 2021

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.