New Lotus Hotel

3.3/5(35 Reviews) rating

3 Star Hotel

1/82

About hotel

Situated in the bustling city of Hanoi, our hotel stands out as a hidden gem in the lively Cau Giay neighborhood. Our amazing location, surrounded by numerous cultural, educational, and commercial hubs, makes it the perfect choice for both leisure and business travelers. Embark on a journey of discovery and uncover the city's best-kept secrets, just a stone's throw away from our doorstep. Relax in one of our 27 elegant and modern air-conditioned rooms, skillfully designed to cater to the needs of our discerning guests. Enjoy a true luxury experience with our top-notch amenities, such as refrigerators, LCD televisions with cable channels, and complimentary high-speed wireless internet. Our immaculate bathrooms feature rejuvenating showers, complimentary toiletries, and hairdryers, while the work desks and well-stocked mini bars provide ultimate convenience and comfort. We understand the importance of maintaining an active lifestyle while traveling, which is why we offer a state-of-the-art fitness center and bicycles for hire, perfect for keeping fit. For an even more delightful stay, our hotel also provides free high-speed wireless internet and exceptional concierge services, ensuring a seamless and pleasant experience. Business travelers will appreciate our computer station, express check-in, and complimentary newspapers available in the lobby. After a day of exploring, treat yourself to delicious dishes at our in-house restaurant or simply unwind and relax with our convenient room service. Satisfy your hunger with our mouth-watering daily breakfast, served fresh every day from 6:30 AM to 9:00 AM, featuring local flavors and delicacies. Worried about parking? Don't be, as we offer complimentary on-site self-parking for our guests' convenience. To make your journey hassle-free, we also offer a round-trip airport shuttle for a nominal fee, making traveling to and from the airport a breeze. Here at New Lotus Hotel, we strive to provide our guests with a memorable experience in Hanoi. With our remarkable location, modern amenities, and exceptional service, we aim to surpass all expectations and create unforgettable memories for our guests. From the moment you step into our hotel until you check out, we guarantee a comfortable and delightful stay. Book your stay at New Lotus Hotel online now and discover the perfect affordable accommodations for a wide range of travelers. Conveniently located at 55 Tho Thap, Tran Thai Tong, Dich Vong, Cau Giay, Vietnam.

Highlights

• Located in Hanoi (Cau Giay) with easy access to nearby tourist attractions • Within a 5-minute drive from Vietnam Museum of Ethnology and Thu Le Park • Close to Indochina Plaza Ha Noi and Keangnam Landmark Tower 72 • 27 air-conditioned rooms with modern amenities • Complimentary Wi-Fi and cable programming for entertainment • Fitness center and rental bicycles for recreational activities • Concierge services for hassle-free travel • Express check-in and complimentary newspapers for business travelers • On-site restaurant and room service for convenient dining • Local cuisine breakfast available daily • Distance from Noi Bai Intl. Airport: 25.6 km (15.9 mi) • Distance from Railway Station: 3.1 km (2 mi)

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Newspaper

Smoke-free property

Bell staff/porter

Concierge desk

Bicycle rentals

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Newspaper

Smoke-free property

Bell staff/porter

Concierge desk

Bicycle rentals

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Special check-in instructions

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Special check-in instructions

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Pet Policy

Pets not allowed.

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Amenities

Location

V_n Mi_u, Hanoi

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Ratings & Reviews

3.3/5

35 Ratings

Michiel de Gooijer

2/5

16 Dec, 2015

I didn't like the way they try and sell all kind of tours and extra nights when you arrive at the hotel. They waked us up to tell that breakfast was over on 15 minutes. Well, there is a reason why I was not going to breakfast, we traveled several hours and I needed a good sleep. I do not recommend this hotel for a good night of sleep.

Craig Watson

1/5

22 Apr, 2016

We ate in the restaurant below, but most of the menu was unavailable. What we got was awful, the worst food we had in Vietnam.

Alec Houston

3/5

26 Nov, 2015

They were particularly unhelpful when we turned up early to pick up train tickets and when we tried to eat in their resteraunt they sent us away.

Michiel de Gooijer

2/5

16 Dec, 2015

Craig Watson

1/5

22 Apr, 2016

We ate in the restaurant below, but most of the menu was unavailable. What we got was awful, the worst food we had in Vietnam.

Alec Houston

3/5

26 Nov, 2015

They were particularly unhelpful when we turned up early to pick up train tickets and when we tried to eat in their resteraunt they sent us away.

Ram Cohen

2/5

1 Nov, 2016

No hot water in the night Very noisy in the night..working nearby.

Paul Wang

2/5

20 Mar, 2016

no hot water, old decoration

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.