New Otani Inn Tokyo

3.8/5(1.54K Reviews) rating

3 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

108

1/108

About hotel

Experience the vibrant and energetic city of Tokyo while staying at New Otani Inn Tokyo, conveniently located in the bustling Shinagawa district. Our hotel is the ideal base for exploring the city's top landmarks and attractions, including Happoen Garden, Tokyo Bay, and Keio University. Our 427 air-conditioned rooms are designed to provide a luxurious and relaxing stay, with all the necessary amenities to ensure your comfort. Stay connected with complimentary high-speed wireless internet and enjoy a selection of satellite programming. The modern and spacious bathrooms include designer toiletries and bidets, while a work desk and blackout curtains allow for productivity or much-needed rest. Make the most of our convenient location and immerse yourself in the local culture. Visit the Shinagawa Aquarium, Roppongi Hills, or the nearby Tokyo Institute of Technology and Tokyo Tower. For those on business, take advantage of our dry cleaning services, 24-hour front desk, and luggage storage. Self-parking is available for a fee. After a day of exploring, unwind at our on-site restaurant, FUNACHAYA, for a delicious meal and drinks, or stay in and order room service. Don't miss our full breakfast, served daily from 7 AM to 10 AM, to start your day off right. At New Otani Inn Tokyo, we strive to make your stay comfortable and hassle-free. Enjoy complimentary high-speed wireless internet throughout the hotel, and utilize our ballroom for special events. With the Haneda Airport just 12.4 km away, travelling to and from our hotel is a breeze. Whether you're travelling for business or pleasure, let us make your stay in Tokyo unforgettable. Book online at New Otani Inn Tokyo and take advantage of our affordable rates. Experience the best of Tokyo without breaking the bank. Book New Otani Inn Tokyo online today!

Highlights

• Convenient location in Tokyo (Shinagawa), just 10 minutes from Tokyo Tower and Tokyo Imperial Palace • Variety of room options including 427 air-conditioned rooms with satellite TV and complimentary WiFi • Close proximity (2.5km) to Happoen Garden and Tokyo Bay for leisure travelers • Business-friendly with amenities such as free WiFi and a ballroom • Easy access to transportation with Haneda Airport just 12.4km away • Onsite restaurant with a bar/lounge and room service available • Full breakfasts available daily (7 AM- 10 AM) for a fee • Dry cleaning/laundry services, 24-hour front desk, and luggage storage for convenience • Budget-friendly option for both casual and business travelers with self-parking options (charges may apply) • Explore nearby attractions including Roppongi Hills (4.9km) and Shibuya Crossing (6.2km) for a taste of Tokyo's culture and nightlife.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

427

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Vending machines

Designated Smoking Areas

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Vending machines

Designated Smoking Areas

Food & Beverages

Breakfast available

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Unicode Support false.

No rollaway/extra beds available.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Staff wears personal protective equipment.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

One child stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Unicode Support false.

No rollaway/extra beds available.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Staff wears personal protective equipment.

Special check-in instructions

We have included all charges provided to us by the property..

One child stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹6,578

₹11,961

45% OFF

+ ₹1,585 taxes / night

Earn 81 Reward Points

Flat ₹1,166.13 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹6,578

₹11,961

45% OFF

+ ₹1,585 taxes / night

Update Price

Earn 81 Reward Points

Flat ₹1,166.13 off included with coupon INTSTAY

Amenities

Location

_saki, Tokyo, Tokyo (prefecture), 141-0032

View on Maps

Ratings & Reviews

3.8/5

1.54K Ratings

ABQ Okami

2/5

21 Oct, 2023

The location is very convenient with a covered walk to the JR station, and this makes getting to Shinagawa or Shibuya very quick. The price for a busy weekend was reasonable. The staff was fine, and the room was slightly old-fashioned but clean and in good shape. Unfortunately, the bed was terrible. It had a very stiff mattress which shook every time one of us moved. Neither of us had a good nights sleep because of it, and unless the mattresses are improved, we will not be back.

Henry W

2/5

26 Nov, 2023

Stayed for 2 nights with family, 2rms. Great location but super warm rooms which feel like there is no ventilation despite aircon fan at high. (Cannot imagine how it’d be like during summer) No temperature controls for aircon, only H,M,L fan speed. Saw the other reviews about the warm rooms but went ahead with booking it for the location, but …….Yamamoto line very busy and crowded most of the time. Getting to Shinagawa can be tough at times esp with luggages. Generally, the Japanese staff at the front desk are less friendly vs the non-japanese staff. Find that once we speak English, the Japanese staff tend to be curt. There was a young male Japanese front desk staff who was like this. It feels that there is differentiating service attitude towards Japanese guests vs foreign guests. But the non Japanese staff are much more friendly and helpful. Do not feel welcomed here. Been in Tokyo so many times, with the good transport network, other options might be better.

Anwar Fizo

5/5

19 Jan, 2024

Decent stay in the city. Very close to Osaki JR train station. Lawson kombini next door for your daily needs

ABQ Okami

2/5

21 Oct, 2023

Henry W

2/5

26 Nov, 2023

Anwar Fizo

5/5

19 Jan, 2024

Decent stay in the city. Very close to Osaki JR train station. Lawson kombini next door for your daily needs

King Man

5/5

14 Nov, 2023

Well known for its breakfast buffet. Service was great, I remember one of the staffs was particularly nice! And Osaki station is very convenient.

reza frootan

5/5

8 Sep, 2023

At the center of Tokyo, it was very big and it had 3 buildings and many restorant and bar very beautiful and had many shops in the corridor. My room is very big and have big windows on the city view

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.