Neya Lisboa Hotel

4.3/5(1.35K Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

141

1/141

About hotel

Discover the wonder of Lisbon without breaking the bank at the Neya Lisboa Hotel. Our affordable 4-star hotel, located at Rua Dona Estefânia, 71-771150-132, Portugal, offers unbeatable prices for both leisure and business travelers. Enjoy the convenience of being centrally located, with easy access to the city's top attractions such as Rossio Square and Lisbon Oceanarium. Unwind in one of our 76 well-appointed guestrooms, each equipped with modern amenities like mini fridges and flat-screen TVs. Stay connected with complimentary Wi-Fi and indulge in luxurious designer toiletries and bidets in your private bathroom. Explore Lisbon's charm with ease, thanks to our prime location near popular destinations like Coracao de Jesus, Eduardo VII Park, and Avenida de Liberdade. Our hotel also caters to business travelers with express check-in, conference spaces, and self-parking options. And for those in need of relaxation, our onsite spa offers a range of rejuvenating treatments. Satisfy your cravings at our onsite restaurant, Viva Lisboa, or grab a quick bite at our coffee shop. Our helpful concierge services and comprehensive wedding packages make us the perfect choice for any special occasion. For your safety and convenience, all our rooms are equipped with laptop-compatible safes and desks, as well as dry cleaning and laundry services. Start your day right with our delicious buffet breakfast, and wind down at our bar/lounge with a refreshing drink. With nearby airports Humberto Delgado and Cascais just 7.4km and 21.1km away, getting to our hotel is a breeze. Don't miss your chance to experience the magical city of Lisbon. Book your stay at the Neya Lisboa Hotel online for the best deals on affordable accommodations.

Highlights

• Centrally located in the prestigious Lisbon City Center • Close proximity to airport (7.4km) and railway station (1.8km) for easy travel access • Minutes away from popular tourist attractions such as Rossio Square and Santa Justa Elevator • 76 modern guestrooms featuring minibars and LCD TVs • Complimentary WiFi connectivity for staying connected • On-site massages, body treatments, and facials for ultimate relaxation • 24-hour room service and a bar/lounge for convenience • Business amenities including conference space and dry cleaning services • Concierge services to assist with travel plans • Suitable for both casual and business travelers, with a range of luxury, boutique, and budget accommodations available.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Shopping mall

Hiking

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Shopping mall

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets not allowed.

₹8,051

₹12,254

34% OFF

+ ₹429 taxes / night

Earn 84 Reward Points

Flat ₹1,211.38 off included with coupon INTSTAY

Select Rooms

Standard Double Room, 1 Bedroom

215 sq.ft (19.97 sq.mt)

Smoking policy – non-smoking available

Soundproof

Air conditioning

Minibar

Safe

Desk

Shower

Free toiletries

Room Service

Blackout Curtains

Housekeeping - daily

Bidet

Private bathroom

Hairdryer

Wheelchair

See All

OPTION 1

Partial Refundable

₹8,051

₹12,254

34% OFF

+ ₹429 taxes / night

Update Price

Earn 84 Reward Points

Flat ₹1,211.38 off included with coupon INTSTAY

Amenities

Location

R de Dona Estef�nia, Lisbon, Lisboa Region, 1150-132

View on Maps

Ratings & Reviews

4.3/5

1.35K Ratings

Zach Ashton

5/5

22 Dec, 2023

I arrived at the hotel at 8:30am after an overnight flight from the US, my intention was to drop my bags and return at check in time. My room was ready though and they let me check in immediately, I cannot stress how much a difference that makes after many hours of travel and little to no sleep. On top of that the staff is wonderful, the room is quiet and comfortable, the breakfast is robust, and the location is close enough to the city center but also far enough away to not have to worry about noise. This is a great hotel.

L. Webb

5/5

16 Nov, 2023

We totally loved this hotel. The front desk staff -- Francisco, Marcia, Maria and Vermissio were fabulous! The rooms were immaculate. The beds were comfortable. The bathroom products were superb. We also enjoyed a great breakfast which had a nice variety of options and was included in the room rate.

D DG

4/5

24 Oct, 2023

Fantastic customer service! It was a pleasure to deal with the front desk as they allowed an early check in after a long flight. Room was large and had a great view from the upper floor. Bathroom water pressure is fantastic. We did opt for the breakfast, but it wasn't to my liking. Probably I'm just not used to the items that were available. Parking in the basement underneath the hotel is tight and very tricky to maneuver, even for someone from NY! Unfortunately, when we were retiring for the evening, I pulled down the sheets to find an ugly stain that jad to be obvious to the house cleaning department since it was right on top! I did not report to front desk since we were leaving in the morning, but we had to sleep on top of the blankets with towels because it was disturbing to see that. I would recommend the location if looking for less traffic outside of Lisbon, but don't be like me if you experience an issue. Contact the front reception.

Sylas Phallon

3/5

2 Nov, 2023

The hotel was pretty alright, typical hotel pretty modern. Service was alright nothing special if anything a little stern. No real complaints about the room other than the faucet was really loose. The whole place seems to just be under stingy management, which I find very frustrating. There was no complimentary snacks or drinks or anything. There is breakfast offered, however it costs 15 euro per person for a standard hotel breakfast which I find outrageous. There is also dinner offered however I am unsure of the cost. There was even a message on the hotel key card basically saying to use the sink as little as possible save them money on water.

Zach Ashton

5/5

22 Dec, 2023

L. Webb

5/5

16 Nov, 2023

D DG

4/5

24 Oct, 2023

Marie Christie

5/5

16 Sep, 2023

Had a 2 night stay here after a cruise. The hotel is lovely, great rooms, comfy beds and good choice of breakfast items. There's coffee shops, restaurants and supermarkets nearby. We walked down to the metro to travel into the city centre, only 3 stops. Would definitely stay again.

Sylas Phallon

3/5

2 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.