Ngara Riverside Hotel

4/5(2 Reviews) rating

2 Star Hotel

1/15

About hotel

Come and discover the best of Nairobi at the Ngara Riverside Hotel. Our prime location on Musindi Road48536-00100 makes it convenient for our guests to explore the vibrant city. Just a short drive from the American Embassy Memorial Garden and Tom Mboya Statue, our hotel is the ideal choice for both leisure and business travelers. With 27 well-appointed guestrooms, featuring modern amenities such as complimentary Wi-Fi and plush beds, you can indulge in comfort and luxury at an affordable price. Wake up to the stunning views of the city and enjoy a hot cup of coffee before starting your day. Our bathrooms with showers and complimentary toiletries will leave you feeling refreshed and rejuvenated. Our strategic location also allows easy access to popular tourist attractions, including the Nairobi National Park (13.8 km) and Thika Road Mall (11.1 km), perfect for adventure-seekers. Immerse yourself in the rich culture and history of Nairobi by visiting nearby landmarks like the National Archives, University of Nairobi, Jeevanjee Gardens, and City Square. For corporate travelers, our hotel is a convenient option as we are located just 2.1 km from the Kenyatta International Convention Centre. Our multilingual staff and 24-hour front desk are always at your service, and we offer dry cleaning and laundry services for your convenience. Additionally, we are just a short distance from the Jomo Kenyatta International Airport (NBO) and Wilson Airport (WIL). Unwind in our cozy lounge or catch up on work with our complimentary Wi-Fi, available throughout the hotel. Indulge in the tantalizing flavors of local cuisine at our on-site restaurant or sip on a refreshing drink at the bar/lounge. And don't forget to start your day on the right foot with our complimentary continental breakfast. Our 24-hour room service ensures that all your needs are met with utmost convenience. Come and experience the pulsating vibe and diverse culture of Nairobi at our hotel in Ngara. Our affordable accommodations are perfect for all travelers looking for comfort and convenience. So, what are you waiting for? Book your stay at the Ngara Riverside Hotel and discover the heart of Nairobi in comfort and style. Ngara Riverside Hotel room prices are unbeatable, so Book Ngara Riverside Hotel Online today!

Highlights

• Located in vibrant Ngara area • Close to Nairobi's top tourist attractions such as National Archives, University of Nairobi, and American Embassy Memorial Garden • Just a 5-minute drive from the airport • Within 2 kilometers from the railway station • Offers a range of 27 comfortable guestrooms with free WiFi • Complimentary daily housekeeping and bottled water • On-site restaurant and bar for dining and drinks • Convenient amenities including free WiFi and a television in common area • Business-friendly with 24-hour front desk and multilingual staff • Airport shuttle service available for a surcharge and free onsite parking • Perfect for both leisure and business travelers looking for budget-friendly accommodation.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Snack bar

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Snack bar

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

Mobile payment options include: M-Pesa.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

Mobile payment options include: M-Pesa.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Shimo la Tewa Rd, Nairobi, 48536-00100

View on Maps

Ratings & Reviews

4/5

2 Ratings

الرحالة# مجنون سفر#

3/5

22 Feb, 2020

very good

michael opondo

5/5

17 Nov, 2019

الرحالة# مجنون سفر#

3/5

22 Feb, 2020

very good

michael opondo

5/5

17 Nov, 2019

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.