Ngong Hills Hotel

4.3/5(2.68K Reviews) rating

3 Star Hotel

174

1/174

About hotel

Looking for comfortable and affordable accommodations in Nairobi? Look no further than Ngong Hills Hotel, located on Ngong Road, Kenya. Choose from our 110 well-designed rooms, each equipped with modern amenities such as refrigerators, flat-screen TVs, and complimentary Wi-Fi. Plan your stay with ease by simply searching for "Ngong Hills Hotel room prices" and booking at our website. Indulge in the comfort of our Tempur-Pedic beds and wake up to stunning views of the city skyline. Freshen up with our premium toiletries and hairdryer, available for your use in your own private oasis. During your leisure time, take advantage of our fully-equipped fitness center or relax in our tranquil gardens with a good book. For business travelers, we offer a 24-hour business center and an expansive conference space of over 107,000 square feet. After a successful day, treat yourself to a delicious meal at our on-site restaurant or grab a quick bite at the charming coffee shop. End your day at our trendy bar, where you can mingle with other guests and enjoy our selection of delectable drinks. Our hotel's prime location provides convenient access to popular attractions like Yaya Centre, Royal Nairobi Golf Club, and Nairobi Railway Museum. Reach us easily with our proximity to Nairobi (WIL-Wilson) airport, only 5.7 km away, and Jomo Kenyatta Intl. Airport, located just 23.9 km away. Simply search for "Book Ngong Hills Hotel Online" and reserve your stay today. Experience comfort and luxury at Ngong Hills Hotel, perfect for both business and leisure travelers. Explore the city's best offerings and make Ngong Hills Hotel your home away from home. Book with us now for an unforgettable stay.

Highlights

• Centrally located in Nairobi, just a 15-minute drive to the Nairobi National Park • Close to Prestige Plaza and a short distance to Yaya Centre and the Royal Nairobi Golf Club • Features 110 air-conditioned rooms with Tempur-Pedic beds and complimentary Wi-Fi • Amenities include a fitness center, terrace, and garden for leisure activities • Ideal for both casual and business travelers with a 24-hour business center and conference space • Within close proximity to many popular tourist attractions such as Uhuru Park and Nairobi Railway Museum • Offers airport shuttle service and easy access to both Jomo Kenyatta Intl. and Nairobi airports • On-site dining options including a restaurant, coffee shop, and bar/lounge • Budget and luxury options available for a comfortable stay in Nairobi • Welcoming atmosphere with concierge services and dry cleaning/laundry services available

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

110

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Snack bar

Vending machines

Bell staff/porter

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Snack bar

Vending machines

Bell staff/porter

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

Pet Policy

Service animals not allowed.

Pets not allowed.

₹4,699

₹6,633

29% OFF

+ ₹986 taxes / night

Earn 56 Reward Points

Flat ₹812.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹4,699

₹6,633

29% OFF

+ ₹986 taxes / night

Update Price

Earn 56 Reward Points

Flat ₹812.00 off included with coupon INTSTAY

Amenities

Location

Ngong Rd, Nairobi

View on Maps

Ratings & Reviews

4.3/5

2.68K Ratings

T. Whyte

5/5

7 Jan, 2024

Depending on the time of day, the service was awesome! Some staff members were young and giddy. My room didn't have a working ac for the first night, but they fixed it upon request. The location is perfect, a stone's throw away from the centre. Considering it is quite a hot place, I might overlook the fact that I saw 2 cockroaches roaming the restaurant. All in all, I would stay there again

Denis Muthomi

4/5

5 Dec, 2023

Beat hotel rooms I've been in in a while! Top class accommodation and ready room service. Also, the front desk attendants are very humble

Nancy Adhiambo

4/5

9 Dec, 2023

Located along Ngong Road Nairobi, this hotel is just in a class of its own. Has very friendly staff, a good ambience, great conference facilities, secure and the food is value for money 👌🏾

T. Whyte

5/5

7 Jan, 2024

Denis Muthomi

4/5

5 Dec, 2023

Beat hotel rooms I've been in in a while! Top class accommodation and ready room service. Also, the front desk attendants are very humble

Nancy Adhiambo

4/5

9 Dec, 2023

Located along Ngong Road Nairobi, this hotel is just in a class of its own. Has very friendly staff, a good ambience, great conference facilities, secure and the food is value for money 👌🏾

Jackline Miriti

4/5

17 Jan, 2024

A beautiful place to go have a meal, whether it's lunch or dinner,beautiful abeyance,wonderful service and the meal,very sumptuous.. especially the platter😋 definitely go back for more!

John Njoroge

5/5

28 Nov, 2023

The rooms have good lighting,own tv, wi-fi connection,hot showers.an indoor balcony and other nice features.the staff team is very friendly

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.