NH Ciudad de Santiago

4.3/5(1.89K Reviews) rating

4 Star Hotel locationPin

Santiago, Santiago

108

1/108

About hotel

Located in the bustling city of Santiago, NH Ciudad de Santiago is the ultimate destination for a luxurious stay at an affordable price. Our hotel, situated at Avda. Condell, 40, Region Metropolitana11100, Chile, is just a short walk away from Galeria Kunst and Clinica Santa Maria, making it convenient to explore popular attractions like Costanera Center and Santa Lucia Hill. As soon as you step into one of our 122 beautifully designed rooms, you'll be greeted with a wide range of amenities for your comfort. From minibars to LED televisions, complimentary Wi-Fi to indulgent private bathrooms equipped with shower/bath combinations and premium toiletries, we've thought of everything to ensure your stay is nothing short of bliss. Eager to explore the city? Take a leisurely stroll to Plaza Baquedano or soak in the vibrant art scene at Forest Park, both easily accessible from our prime location. As for dining, don't miss out on the lively atmosphere of Patio Bellavista, where you can sample a variety of delicious cuisines. After a day of adventure, unwind at our fitness center or catch up on work with complimentary wireless internet. Hosting an event? Our 5 versatile meeting rooms and spacious banquet hall are perfect for any occasion. And with our shuttle service covering a 100 km radius, getting around the city is a breeze. Whether you're traveling for business or pleasure, NH Ciudad de Santiago offers modern conveniences to make your stay seamless and unforgettable. Our on-site restaurant and bar also ensure you can savor mouth-watering dishes and refreshing drinks without stepping out. Don't miss out on the incredible experience of staying at NH Ciudad de Santiago. Book NH Ciudad de Santiago online now for the best room prices.

Highlights

• Located in central Santiago, just minutes away from top attractions like Galeria Kunst and Clinica Santa Maria • Only 4-minute walk from Galeria Kunst and 6 minutes from Clinica Santa Maria • Within 2.3 km of Costanera Center and 1.6 km from Santa Lucia Hill • Accommodation options include 122 well-appointed guestrooms with modern amenities • Complimentary wired and wireless internet access • Fitness center and concierge services available • 5 meeting rooms for events • Shuttle service operating within 100 km available • Airport shuttle and self-parking options • On-site restaurant and bar/lounge with 24-hour room service • Buffet breakfasts served daily • Ideal for both leisure and business travelers • Range of luxury, boutique, and budget options available

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

122

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Snack bar

Concierge desk

Breakfast available

Airport shuttle service

Transportation

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Snack bar

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Professional property host/manager.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 55.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 25.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Professional property host/manager.

Essential workers only - NO.

Special check-in instructions

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 55.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 25.

₹10,620

₹12,860

17% OFF

+ ₹0 taxes / night

Earn 106 Reward Points

Flat ₹1,517.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹10,620

₹12,860

17% OFF

+ ₹0 taxes / night

Update Price

Earn 106 Reward Points

Flat ₹1,517.00 off included with coupon INTSTAY

Amenities

Location

Providencia, Santiago, Santiago, 11100

View on Maps

Ratings & Reviews

4.3/5

1.89K Ratings

Jair Garcia

1/5

30 Dec, 2023

I had an awful stay at this hotel. The staff lacks friendliness, displays selectivity, and engages in denigrating/racist behavior. It's a subpar experience, especially considering its supposed five-star status. The rooms are cramped, the renovations are subpar – everything seems to be made of particleboard, and they haphazardly connected the air conditioning pipes, making it sound like the neighbors are having intimate relations. There are no amenities or a pool, and the reception staff collectively exudes a very haughty attitude. I strongly discourage anyone from staying here, and I hope my review impacts the hotel's star rating.

Frances Febry

3/5

21 Oct, 2023

This hotel is a disaster - falling apart everywhere. I have stayed at other NH hotels and this one seems like the black sheep of the family. The lobby is nice, but my room was holding on to its last breath. The wall paint needs to be refreshed, the furniture is beat up, the bath tub is old, the soap holder is almost falling and has fungus where the nails are, and the breaker turned off when when we plugged the clothe iron that the hotel staff provided. Even worse, a few blocks away they have a way nicer NH hotel. Don’t know what happened here. The brand is usually very good. At least the location and service were good. One last thing, skip the breakfast - horrible.

Janis Chen

5/5

17 Jan, 2024

I stayed in a room for three nights on one of the higher floors, and it was great for the price.

Jair Garcia

1/5

30 Dec, 2023

Frances Febry

3/5

21 Oct, 2023

Janis Chen

5/5

17 Jan, 2024

I stayed in a room for three nights on one of the higher floors, and it was great for the price.

Jamie Wibbenmeyer

5/5

22 Mar, 2023

We enjoyed our stay in the suite on floor 11. Staff was very helpful. Location central to many areas. Breakfast was ok- scrambled eggs, fruit, pastries. Coffee tea and waters

Dominique Leaf

2/5

17 Dec, 2022

Hotel is clean, modern, and basic but service is not good at all. They charge for coffee pods that are always free in other hotels and they don’t tell you until you checkout. The manager is rude and mean. Honestly would not recommend

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.