NH Collection Plaza Santiago

4.5/5(2.76K Reviews) rating

5 Star Hotel locationPin

Santiago, Santiago

NH Collection Plaza Santiago exterior_detail

140

1/140

About hotel

Boost your travel experience with a stay at the NH Collection Plaza Santiago, located in the bustling Providencia neighborhood of Santiago. Our five-star hotel offers extraordinary value and superb amenities, making it the perfect choice for travelers of all kinds. Conveniently situated just steps away from the famous Costanera Center - the largest shopping mall in all of South America - you'll be in the heart of the action from the moment you arrive. Our ideal location also puts you within walking distance of popular attractions such as Drugstore and the Parque de las Esculturas Exhibition Hall. Whether you're in town for business or pleasure, our 159 beautifully appointed guestrooms have got you covered. Get a restful night's sleep in our plush pillowtop beds, dressed in soft Frette Italian sheets, while enjoying the latest entertainment on our 49-inch LED TV. And with complimentary Wi-Fi and wired internet available, you'll never be out of touch. For your convenience, each room also comes equipped with a mini fridge and espresso machine. At the NH Collection Plaza Santiago, we believe that a great hotel experience is about more than just a comfortable bed. That's why we offer a range of top-of-the-line amenities, including an indoor pool, a modern fitness center, and a 24-hour business center with 9 meeting rooms. And with our 24-hour concierge, complimentary Wi-Fi, and limo/town car service, your every need is taken care of. Feeling hungry? Our on-site restaurant, A Bras, serves up delicious meals, while the cozy coffee shop is perfect for a quick snack. And after a long day of sightseeing, unwind at our bar/lounge with a refreshing drink in hand. Located at Avenida Vitacura 2610, Region Metropolitana7550098, Chile, our hotel is just 22.6 km from Santiago Intl. Airport. And with free self-parking available on-site, getting around the city is a breeze. Don't wait any longer - book your stay at the NH Collection Plaza Santiago online today and experience the perfect balance of comfort, luxury, and affordability. With our unbeatable rates and exceptional amenities, you won't find a better value for your money. So what are you waiting for? Book now and start creating unforgettable memories at the NH Collection Plaza Santiago.

Highlights

• 5-star hotel with modern amenities and luxurious Frette Italian sheets • Steps away from Costanera Center and 12 minutes from Drugstore • Close to Santiago's top attractions, such as Plaza de Armas and Santiago Town Square • Complimentary Wi-Fi and wired internet access in all 159 guestrooms • Indoor pool, fitness center, and concierge services for leisure and relaxation • 24-hour business center and limo/town car service for business travelers • Area shuttle available for easy transportation within 50 km • 9 meeting rooms for events and a coffee shop/cafe for quick bites • Closest airport is Santiago Intl. Airport (22.6 km) and railway station is 1.1 km away • Buffet breakfast available daily and 24-hour room service for convenience.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

159

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Concierge desk

Indoor pool

Breakfast available

Coffee/tea

Airport shuttle service

Transportation

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Concierge desk

Indoor pool

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Airport shuttle service

Transportation

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Professional property host/manager.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property..

Pool access available from 9:00 AM to 8:00 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 55.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 25.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Professional property host/manager.

Essential workers only - NO.

Special check-in instructions

We have included all charges provided to us by the property..

Pool access available from 9:00 AM to 8:00 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 55.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 25.

₹17,842

₹21,586

17% OFF

+ ₹0 taxes / night

Earn 178 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹17,842

₹21,586

17% OFF

+ ₹0 taxes / night

Update Price

Earn 178 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Av Vitacura, Santiago, Santiago, 7550098

View on Maps

Ratings & Reviews

4.5/5

2.76K Ratings

Catherine Yore

5/5

29 Oct, 2023

We had a nice experience. Our hotel room was nice and clean with plenty of room. The bed was very comfortable and the gym upstairs was very nice. We also had dinner in the restaurant downstairs one evening and the food was all very good. The pisco sour was great! The service throughout the hotel was astounding. Our only complaint was a noise coming from the vent that got louder at night. We tried to communicate this to the front desk, but the young woman we spoke with didn’t seem to understand what the issue was, so it was never resolved. Since my husband could sleep through it, I just wore ear plugs. Location is great.

Roberto Aguilar

4/5

1 Jan, 2024

The hotel is very nice and clean, I would not categorize it as 5 star. Being that it was part of the American Express collection my expectations were far greater. No comparison with the Ritz Carlton or Saint Regis. The towels were old and one even had holes in it. The shower was not well maintained and the water sprayed out the back therefore no pressure at the head. The bed was very clean and comfortable, the house keeping team does a great job every day with no detail overlooked.

Rob Lamb

2/5

31 Dec, 2023

Food was great and restaurant staff were good. However the front desk staff did not warn anyone in our group about the taxi drivers in front of the hotel. We got scammed out of 80,000 pesos and when the taxi driver returned to the hotel the next day the security did nothing to prevent them from continuing to scam people or warn other guests. Do not take any taxis in front of the hotel. The hotel management and front desk staff should be ashamed of themselves for not protecting their guests and providing warnings.

Andy Gard

5/5

20 Sep, 2023

I had the pleasure of interacting with Emilio, the front desk employee at the NH Collection Hotel in Santiago, Chile, during my recent stay, and I must say, he left an indelible impression. Emilio was the epitome of professionalism, always ready to assist with a warm smile and impeccable politeness. His willingness to help and his genuine, welcoming demeanor truly set him apart. In my extensive travels staying at hotels all over the world, Emilio has made my first-time experience in Santiago a standout one. He is undoubtedly an exceptional ambassador for the hotel, and his dedication to providing outstanding customer service is commendable. Emilio’s commitment to ensuring a positive and memorable guest experience is a testament to the NH Collection Hotel’s commitment to excellence. I look forward to returning to Santiago, and it’s thanks to Emilio that I’ll be choosing this hotel again without hesitation. Thank you for making my stay so enjoyable! Andy Gard

Catherine Yore

5/5

29 Oct, 2023

Roberto Aguilar

4/5

1 Jan, 2024

Rob Lamb

2/5

31 Dec, 2023

Andy Gard

5/5

20 Sep, 2023

Paul (Payam) Moradian

5/5

1 Jan, 2024

Thr hotel is nice and in a great location next to a mall and walking distance to restaurants. Rooms are nice but not amazing. This hotel does not seem to be a five star hotel. I recommend staying here because the hotel is a great value. The only negative about the hotel was that the pool was closed. I booked this hotel to go to the pool with my kids.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.