Nina Hotel Playa del Carmen

4/5(290 Reviews) rating

3 Star Hotel locationPin

Playa del Carmen, Quintana Roo

1/83

About hotel

Welcome to the vivacious and bustling town of Playa del Carmen, where the exhilarating vibe and endless possibilities await you. Located in the heart of downtown is the charming Nina Hotel Playa del Carmen, your ideal home base for your exciting escapades. Step into one of our 20 air-conditioned rooms and let the contemporary amenities and cozy furnishings envelop you in a sense of serenity. Sink into the sumptuous bedding and enjoy the complimentary high-speed wireless internet, or catch up on your beloved TV shows on the state-of-the-art flat-screen TV. Each room also boasts a private bathroom with a shower and complimentary amenities, ensuring a comfortable and convenient stay. With its prime location, our hotel puts you right in the heart of the action. Immerse yourself in the vibrant ambiance of Mercado Playa del Carmen or be amazed by the captivating exhibits at the 3D Museum just a few steps away. For sun seekers, Playa del Carmen Main Beach and Quinta Alegría Shopping Mall are just a short stroll away. And for the adventurous souls, our central location allows easy access to the Playa del Carmen Maritime Terminal and Pier Navega, perfect for day trips to nearby islands and attractions. After an exciting day, relax and soak in the breathtaking views from our outdoor pool, terrace, and garden. We also offer concierge services, wedding planning, and complimentary high-speed wireless internet, ensuring an effortless and tranquil stay. Start your day on the right foot with a delectable buffet breakfast at our on-site restaurant and unwind in the evening with a refreshing beverage from our bar/lounge. Our friendly and multilingual staff is available 24/7 at the front desk to cater to your every need. And for those driving, limited parking is available for your convenience. Located just a convenient 56.4km from Cancun International Airport and 35km from Cozumel International Airport, Nina Hotel Playa del Carmen is the top choice for your next getaway. Embrace the vivaciousness of Playa del Carmen and reserve your stay with us today to experience the best of this dynamic city. Trust us, you won't regret it.

Highlights

• Centrally located in Downtown Playa del Carmen • Steps away from Mercado Playa del Carmen and 3D Museum of Wonders • Only 0.8 km from Playa del Carmen Main Beach and 1 km from Quinta Alegría Shopping Mall • 20 air-conditioned rooms with flat-screen TVs and free Wi-Fi • Outdoor pool, terrace, and garden for relaxation • Restaurant and bar/lounge on-site • Buffet breakfast available daily • Multilingual staff and 24-hour front desk • Close proximity to tourist attractions such as Nuestra Senora del Carmen Catholic Church and Mamitas Beach • Within walking distance to Playa del Carmen Maritime Terminal and Pier Navega • 56.4 km from Cancun Intl. Airport and 35 km from Cozumel Intl. Airport

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Terrace

Concierge desk

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Terrace

Concierge desk

Food & Beverages

Breakfast available

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 32.57 per accommodation, per night.

We have included all charges provided to us by the property..

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Contactless check-in and contactless check-out are available.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 10.

Pet max weight (per pet) in lb is 22.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 32.57 per accommodation, per night.

We have included all charges provided to us by the property..

Contactless check-in and contactless check-out are available.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 10.

Pet max weight (per pet) in lb is 22.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

₹2,901

₹4,865

40% OFF

+ ₹709 taxes / night

Earn 36 Reward Points

Flat ₹515.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹2,901

₹4,865

40% OFF

+ ₹709 taxes / night

Update Price

Earn 36 Reward Points

Flat ₹515.75 off included with coupon INTSTAY

Amenities

Location

Centro, Playa del Carmen, Quintana Roo, 77710

View on Maps

Ratings & Reviews

4/5

290 Ratings

Andre Pureco

3/5

24 Jan, 2024

If your expectations are quite basic, this is the place. The towels are torn, the tv does not works and they have single beds when asked for a larger one. Keep in mind the gym is located like 8 block from property.

Martin Dubeň

5/5

2 Nov, 2023

I have great experience with this hotel, staff was really nice especially Karla in reception helped me with everything. Highly recommended

Aaron Torres

3/5

15 Mar, 2022

Ok place to sleep in for a night or two. Close to the beach and 5th avenue. But also close to the main town. At night you can hear the music from the nearby clubs until 2am, and dogs barking and birds calling as early as 4am. Earplugs recommend!!! Paid parking available from 10a to 10p. NOTE: pay for parking when you check between those hours or your car will be paralyzed by transit. Free parking starts at 10p to 10a. Rooms are basic or better with AC.

Mattloc'd The Innovator

5/5

2 Sep, 2016

Great price, great location, great rooms, and great staff. Local restaurants right across the street. Walking distance from shopping strip and beach. Ian was very kind, he even helped me get a taxi that was fairly priced (the taxis that wait for you overcharge). Next time I am back in Playa del Carmen, I will use this hotel again. Thank you Hotel Nina for an incredible stay!

Andre Pureco

3/5

24 Jan, 2024

Martin Dubeň

5/5

2 Nov, 2023

I have great experience with this hotel, staff was really nice especially Karla in reception helped me with everything. Highly recommended

Aaron Torres

3/5

15 Mar, 2022

Mattloc'd The Innovator

5/5

2 Sep, 2016

Waad El Hadidy

1/5

18 Dec, 2021

Had a 1 night reservation here. Upon arrival we were told that the hotel is overbooked and they offered to move us to another hotel. Both are shitholes needless to say. What I don’t understand is- why not call before arriving to save guests the pain of carrying luggage in taxis to and forth?

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.