Novotel Auckland Ellerslie

4.1/5(1.22K Reviews) rating

4 Star Hotel locationPin

Auckland, Auckland Region

Novotel Auckland Ellerslie exterior_detail

1/67

About hotel

Experience the ultimate in luxury and convenience at Novotel Auckland Ellerslie, a 4.5-star hotel located in the picturesque Remuera neighborhood. Our expertly-crafted blend of sophistication and comfort provides the perfect haven for any discerning traveler. Our 147 spacious guestrooms, featuring chic modern decor and plush bedding, offer a peaceful escape from the city's hustle and bustle. Take in breathtaking views of the lush greenery or the bustling city skyline, capturing the essence of Auckland. Centrally situated near the airport and top tourist attractions like the prestigious University of Auckland and Sylvia Park, our hotel is the ideal starting point for exploring the vibrant city. In search of serenity? Look no further than a visit to Mercy Ascot Hospital or a leisurely stroll through beautiful Cornwall Park, both within walking distance. Indulge in a delectable meal at our on-site restaurant, Acacia, and enjoy a refreshing drink at our bar. Stay active at our well-equipped gym or simply take in the stunning views from our terrace and garden. For business travelers, we offer wired internet access and a range of business amenities, including express check-in and check-out services. Our goal is to ensure a seamless and productive stay for all our guests. At Novotel Auckland Ellerslie, we take pride in creating an unforgettable experience for every guest, making us the premier choice for luxurious accommodations in Auckland. Book your stay with us today and experience the renowned hospitality of New Zealand. Don't wait - book Novotel Auckland Ellerslie room prices online now and discover the best in comfort and affordability at our hotel located at 72-112 Green Lane East, Ellerslie1051, New Zealand.

Highlights

• Newly renovated 4.5-star hotel, rated 4-star plus by Qualmark® • Prime location in Auckland (Remuera) near University of Auckland and Sylvia Park • Close distance (approx. 5km) to popular tourist spots like Mt. Smart Stadium and Spark Arena • Modern, spacious rooms with comfortable amenities and high-speed Wi-Fi • Stunning views from terrace and garden, plus access to fitness center • Ideal for both leisure and business travelers • Nearby attractions include Mercy Ascot Hospital, Greenlane Clinical Centre, and Auckland Domain • Within walking distance (approx. 0.3km) of Ellerslie Racecourse and Events Centre • Airport just 17.2km away and easily accessible via express check-in and out • Delicious dining options at on-site restaurant and 24-hour room service available.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

147

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Vending machines

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Vending machines

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Food & Beverages

Breakfast available

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: NZD 100.00 per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: NZD 100.00 per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹11,354

₹12,236

7% OFF

+ ₹1,650 taxes / night

Earn 130 Reward Points

Select Rooms

Superior Room, 1 King Bed

320 sq.ft (29.73 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Soundproof

Air conditioning

Refrigerator

Minibar

Desk

Free toiletries

Safe

Room Service

Blackout Curtains

Coffee machine

Housekeeping - daily

Private bath or shower

Ironing Services/ board

Newspaper

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹11,354

₹12,236

7% OFF

+ ₹1,650 taxes / night

Update Price

Earn 130 Reward Points

Amenities

Location

Green Lane East, Auckland, Auckland Region, 1051

View on Maps

Ratings & Reviews

4.1/5

1.22K Ratings

Tania Siueva

5/5

27 Dec, 2023

We were always greeted with a friendly smile- at the reception desk and at the restaurant. The room was tidy and well-cleaned everyday. The bed was very comfortable. The only problem was the ventilation- no windows that could be opened so we had to rely on the air com system which could leave us feeling dehydrated. Would be much better to have opening windows. Loved the mini bar, although we needed to have two of everything available. No complaints. Highly recommended.

Beryl Forbes

4/5

25 Jan, 2024

We've stayed at this hotel many times and it is lovely. Great position, close to the rail and just off the motorway. Rooms are lovely and it's always nice and clean. Friendly, helpful staff.

Jade Elliott

4/5

24 Aug, 2023

Stayed here for one night. It was my first time here and I booked because the rate was great compared to other Auckland hotels. Getting to the hotel was nice and easy, just the main highway. Parking is gated and there’s plenty of space. Reception was also spacious and the hotel was decked out with FIFA decorations because the women’s World Cup was on - I was lucky to see some of the Argentinian team. The room was nice and comfortable, with all the amenities needed. The bed nice and soft. I had a great sleep. Although you’re right next to the main highway I didn’t notice the noise. I had a couple drinks in the bar. It was pretty quiet so no waiting for service. I was going to eat at the restaurant for dinner but changed my mind after reading reviews that were mostly negative. The menu was quite pricey too. I used the gym in the morning. It was well equipped with modern equipment and views out to the highway. Overall a pleasant stay.

Rima Malas

5/5

11 Jan, 2024

Novotel was a great choice. It’s family friendly, welcoming and helpful service staff with an easy check in/out. The hotel was clean, buffet breakfast had a good variety for everyone (the fresh orange juice was great). The location is ideal and so close to all destinations in Auckland. Only set back was the lack of ventilation so we had to have the aircon on most of the time, and the carpet in the room was a small issue, not allergy friendly. All in all, i would definitely come back and stay again, the experience was good.

Uday Kasture

4/5

7 Dec, 2023

Rooms were good size and quiet, and the bed was reasonably good. However, their internal phone system was not operational, and we had to struggle to get hold of the hotel staff with the room phone. Of course, we did not realize this problem prior, but ultimately contacted them externally via their common Accor hotel channel via our mobile. Though the location is central to Auckland, there are no cafes or shops at a walking distance. There is no problem if you have a car at your disposal.

Tania Siueva

5/5

27 Dec, 2023

Beryl Forbes

4/5

25 Jan, 2024

We've stayed at this hotel many times and it is lovely. Great position, close to the rail and just off the motorway. Rooms are lovely and it's always nice and clean. Friendly, helpful staff.

Jade Elliott

4/5

24 Aug, 2023

Rima Malas

5/5

11 Jan, 2024

Uday Kasture

4/5

7 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.