Novotel Casablanca City Center

4/5(1.99K Reviews) rating

4 Star Hotel

168

1/168

About hotel

Immerse yourself in the vibrant city of Casablanca at the luxurious Novotel Casablanca City Center. Our centrally located 4-star hotel offers 281 beautifully designed, air-conditioned rooms with top-notch amenities like flat-screen TVs and complimentary Wi-Fi. Enjoy a prime location, just a short 10-minute walk from United Nations Square and the bustling Central Market. Unwind and rejuvenate at our well-equipped fitness center or indulge in a delicious meal at our on-site restaurant and bar, Delight. Our dedicated concierge services are ready to assist you in planning your ultimate adventure in Casablanca. Want to explore even more of this captivating city? Discover hidden gems like Complex Cultural Sidi Belyout, Ecole Assimil-Formation, La Sqala, and Marina Shopping Center, all just minutes away from our hotel. Enjoy convenient access to Port of Casablanca and Mohammed V Airport (CMN), making it the perfect choice for both business and leisure travelers. Looking for a venue for your next meeting or event? Our hotel offers a business center, complimentary wired internet, and 2,700 square feet of versatile event space, including a conference center. Start your day off right with a delectable buffet breakfast at our restaurant. Retreat to our cozy, well-appointed rooms with excellent amenities like complimentary toiletries, hair dryers, and laptop-compatible safes. With exceptional service and a prime location, the Novotel Casablanca City Center offers affordable accommodations suitable for a variety of travelers. Don't wait, book Novotel Casablanca City Center online today and experience the hidden gems of this magnificent city. Our address is Zaid Ouhmad & Rue Sidi Belyout20190, Morocco, making it easy for you to reach us and enjoy the true essence of Casablanca.

Highlights

• Centrally located 4-star hotel in Casablanca • 281 air-conditioned rooms with modern amenities • Complimentary Wi-Fi and satellite TV • Close proximity to tourist attractions such as Place Mohammed V (0.9 mi) and Hassan II Mosque (1.5 mi) • 10-minute walk to United Nations Square and Central Market of Casablanca • Fitness center and terrace for recreation • Business center and conference facilities available • On-site restaurant and bar/lounge for dining options • 2799 square feet of event space • Free parking and concierge services • Distance to airport: 34.7 km; distance to railway station: 1.3 km

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

281

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Vending machines

Bell staff/porter

Designated Smoking Areas

Terrace

Concierge desk

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Vending machines

Bell staff/porter

Designated Smoking Areas

Terrace

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Social distancing measures are in place.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 12 years of age..

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 11.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pet max weight (per pet) in kg is 5.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Social distancing measures are in place.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 11.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pet max weight (per pet) in kg is 5.

₹7,582

₹8,042

6% OFF

+ ₹780 taxes / night

Earn 83 Reward Points

Select Rooms

OPTION 1

Refundable

₹7,582

₹8,042

6% OFF

+ ₹780 taxes / night

Update Price

Earn 83 Reward Points

Amenities

Location

Rue Sidi Belyout, Casablanca, 20190

View on Maps

Ratings & Reviews

4/5

1.99K Ratings

Owen Huynh

1/5

11 Dec, 2023

Definitely not to the standard of a 4 star Novotel hotel. Only the cleaning staff ever greeted me with a "bonjour" first while the front desk and restaurant/bar staff rarely acknowledged me. I noticed staff more friendly to other patrons and while I have my suspicions as to the reason, I won't speculate here. The room is not kept in good condition and was never vacuumed during my stay as hair that was not mine was on the floor for multiple days. For that matter, one side of the hotel faces the sun all day - my room was on that side and was hot even with the air-conditioning running on max. The little refrigerator in the room also produces a ridiculous amount of heat. Bathroom fixtures were water-damaged and not properly cleaned or maintained. The view from the room is unimpressive. Food and drink prices are obviously inflated for tourists and the room was also overpriced for the condition it was in. Gym equipment was less than basic with many machines damaged. I wished I read more reviews before booking here rather than choosing based on loyalty program. Huge mistake on my part.

Mehul Jain

1/5

18 Dec, 2023

I had a disappointing experience at this hotel. Unfortunately, it did not meet the standards I would expect even from a 3-star hotel. The rooms were in need of maintenance, the elevators were in poor condition, and as a vegetarian, I found very limited breakfast options. Additionally, the coffee machine seemed outdated. Despite paying for breakfast, I decided not to have it at the hotel due to its poor quality. I will not stay at this hotel again and cannot recommend it as a 4-star property. It was my worst 4-star hotel experience.

Marc Barcelo

4/5

19 Nov, 2023

The hotel is well equiped and rooms are comfortable. The esthetic is modern and clean. Pillows could be a bit harder. However, the variety of different food during breakfast is not homogeneous during the days we have been there, which is one of the main drawbacks. Elevators need a fix too!

Owen Huynh

1/5

11 Dec, 2023

Mehul Jain

1/5

18 Dec, 2023

Marc Barcelo

4/5

19 Nov, 2023

Ram Agarwal

2/5

5 Dec, 2023

Didn't feel like 4 star hotel, cleanliness is big issue, nothing felt like working good. Didn't expect plastic cups from Novotel ! 5th floor rooms were filthy and absolutely unhygienic, thankfully we were moved to 14th floor and hence rated 3 on 10. Staff at reception lacks basic etiquette of having smiling face !

Edmund Tan

3/5

27 Dec, 2023

Convenient location near both major train stations. Firmly in the 3 star space. Not up to the standard of other Novotel properties in the region. Service was minimally available. No decent dining in-house. Was not totally convinced of room cleanliness. Pillows were inadequate and unbecoming of the Accor name.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.