Novotel Jakarta Mangga Dua Square Hotel

4.7/5(13.21K Reviews) rating

4 Star Hotel locationPin

Jakarta, West Java

Novotel Jakarta Mangga Dua Square Hotel exterior_detail

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About hotel

Take in the vibrant energy of Jakarta while enjoying affordable and comfortable accommodations at our 4-star hotel. Conveniently located in Jakarta Utara, our hotel is just moments away from must-visit attractions like the lively Mangga Dua shopping district, the popular Allianz Ecopark Ancol, and the thrilling Dunia Fantasi amusement park. Plus, with 362 well-appointed and air-conditioned rooms, complete with modern amenities such as a minibar and LED television, you can rest assured that your stay will be both enjoyable and comfortable. But that's not all – there's plenty more for you to discover at our hotel. Stay connected with complimentary wireless internet, pamper yourself with complimentary toiletries in a refreshing shower, and indulge in some well-deserved relaxation at our luxurious spa. Our concierge services are also available to cater to all your needs. For our business travelers, convenience and efficiency are our top priorities. That's why we offer a business center with express check-in and check-out services. And with Soekarno-Hatta Intl. Airport just a short 26.7 km away, you can rest easy knowing that your travel plans will be seamless. Feeling hungry? Our on-site restaurant specializes in international cuisine, serving up delicious dishes to satisfy your cravings. Alternatively, unwind and socialize at one of our two bars/lounges, where you can enjoy a refreshing drink and mingle with fellow travelers. Explore Jakarta with ease, thanks to our complimentary self-parking and roundtrip airport shuttle service. And to kick off your day, join us for our delectable weekday buffet breakfast from 6:00 AM to 10:00 AM, or indulge in an extended breakfast on weekends from 6:00 AM to 11:00 AM (for a nominal fee). Discover the bustling city of Jakarta in comfort and style with our 4-star hotel as your home base. Book your stay at Novotel Jakarta Mangga Dua Square Hotel online and take advantage of our affordable and convenient room prices. You can find us at Jalan Gunung Sahari Raya 1, Jakarta14420, Indonesia. Elevate your travel experience and make your reservation today.

Highlights

• Steps away from Mangga Dua and a 15-minute walk from Mangga Dua Square • Within a 2-kilometer radius of popular attractions like Allianz Ecopark Ancol and Dunia Fantasi • 4-star hotel with 362 air-conditioned rooms equipped with minibars and LED TVs • Free Wi-Fi and cable programming for entertainment • Spa services available, as well as concierge services and on-site shopping • Business amenities include a business center and express check-in/check-out • 2 bars/lounges and a restaurant serving international cuisine • Buffet breakfasts available on weekdays and weekends for a fee • Easily accessible from Soekarno-Hatta Intl. Airport (26.7 km) and Halim Perdanakusuma Intl. Airport (19.9 km) • Catering to both casual and business travelers with a mix of luxury, boutique, and budget options

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

362

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Snack bar

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Banking services

Shopping mall

Children's Pool

Game Room

Breakfast available

Coffee/tea

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Snack bar

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Banking services

Shopping mall

Activities

Children's Pool

Game Room

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property uses a grey water recycling system.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 8:00 PM.

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

A car is not required for transportation to and from this property..

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property uses a grey water recycling system.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 8:00 PM.

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

A car is not required for transportation to and from this property..

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹4,955

₹5,186

4% OFF

+ ₹963 taxes / night

Earn 59 Reward Points

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OPTION 1

Refundable

₹4,955

₹5,186

4% OFF

+ ₹963 taxes / night

Update Price

Earn 59 Reward Points

Amenities

Location

Ancol, Jakarta, West Java, 14420

View on Maps

Ratings & Reviews

4.7/5

13.21K Ratings

Cher Lee Kiat

3/5

14 Jan, 2024

This hotel has huge rooms, good facilities and offer great breakfasts. A shopping mall, eating places, a supermarket and a convenience store are located within walking distance. However we had the following issues during our 2 night stay 1) our check in took a long time as there was only 2 staff manning the front desk and their system couldn’t find our booking 2) we booked 3 rooms but they didn’t clean 2 of them when we returned from our shopping trip on the second day 3) the front desk staff couldn’t assist us in booking a shuttle to the airport even though their info screen at the check in counter showed the service is available at 360k rupiah 4) the room aircon is not working well. It’s way too warm

Steffi M

4/5

12 Dec, 2023

Service was great & they react quickly to our requests. There were just a few small things: - We asked for baby cot, but in the first night we did not get it because they ran out of it. But they gave the baby cot for the 2nd night. Please prepare more baby cot stored to allow more families. - Our room had bad smells since check in. We raised the feedback and they tried to reduce the bad smell. But after some time, the bad smell keeps coming back. It's probably because of the old sewage system that needs to be drained. Please check the room again. - Due to sustainability reason, they did not provide any amenities by default. We had to request for it. But we only found out about this at a later point. It would be great to communicate this upfront (during check in) so we could be prepared to request for it earlier.

PaPi Caleb

5/5

17 Dec, 2023

I consider this hotel among my top choices for my family. The rooms are generously spacious, equipped with all necessary amenities, and even feature a relaxing bath tub. I particularly appreciate the fantastic facilities, including the delightful breakfast, the expansive swimming pool, and gym. Novotel Mangga Dua Square consistently exceeds my expectations.

Asyikin Yusoff

5/5

14 Nov, 2023

We had a slight delay with check in but other than that, our stay was fantastic. The room was very spacious, the bed was super comfortable, and the service was great. The hotel is trying to be sustainable and reduce waste so there aren’t toiletries in the room, but you can call the front desk and ask for whatever you need. They are very helpful, friendly and obliging! Overall, 5/5 stay and would definitely stay here again.

Cher Lee Kiat

3/5

14 Jan, 2024

Steffi M

4/5

12 Dec, 2023

PaPi Caleb

5/5

17 Dec, 2023

Asyikin Yusoff

5/5

14 Nov, 2023

Dian Ingrid

5/5

15 Dec, 2023

A good place for stay with your family to relax and enjoy yourself. The staff was pleasant and very helpful. We've got an upgrade room. The room was spacious, clean and comfortable. It was beyond our expectations.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.