Novotel Köln City

4.3/5(2.37K Reviews) rating

4 Star Hotel locationPin

Cologne, North Rhine-Westphalia

103

1/103

About hotel

"Discover the hidden gem of Cologne with a refined stay at our 4-star Novotel Köln City. Situated amidst the hustle and bustle of the city, our hotel offers a central location just moments away from famous tourist spots such as the magnificent Cologne Cathedral and picturesque Rheinau Harbour. With 222 well-appointed guest rooms, featuring complimentary Wi-Fi and satellite programming, you will feel right at home. Take a break from your travels and relax in our rejuvenating sauna or keep up with your fitness routine in our state-of-the-art gym. Immerse yourself in the vibrant city of Cologne by exploring it on a rented bicycle, and let our impeccable concierge services and business center take care of all your needs. Enjoy delicious meals at our on-site restaurant, Novo2, or unwind with a drink at our chic bar and lounge. Start your day off right with a scrumptious buffet breakfast, available daily at our hotel. Our prime location near Cologne-Bonn Airport (CGN) and Duesseldorf International Airport (DUS) makes it easily accessible for travelers. In fact, you'll be just a short walk away from popular attractions like the German Sport and Olympics Museum and the Chocolate Museum. With a prestigious 4-star rating from Hotelstars Union, you can trust us to maintain the highest quality standards and deliver exceptional service throughout your stay. Indulge in a truly personalized experience in one of our 222 guest rooms, complete with lavish amenities like a private bathroom stocked with complimentary toiletries, a safe for your valuables, and a spacious work desk. For our business guests, we offer convenient services such as dry cleaning, a 24-hour front desk, and on-site self-parking (additional charges may apply). Elevate your Cologne experience and create unforgettable memories at Novotel Köln City. Book your stay with us today and enjoy an affordable and diverse range of accommodations. Don't miss out on our special Novotel Köln City room prices - Book Novotel Köln City Online now! Perfectly located at Bayenstr. 51, NW50678, Germany - our hotel is easily reachable for a hassle-free journey. Come and experience a harmonious blend of comfort and convenience."

Highlights

• Convenient central location in Cologne's Innenstadt area • Officially rated 4 stars by Hotelstars Union • Spacious and comfortable rooms with free Wi-Fi and satellite TV • Close to top tourist attractions such as Cologne Cathedral and Chocolate Museum, within 2.5 km • Just 0.4 km from Rheinau Harbour • Only 14.2 km from Cologne-Bonn Airport and 65.7 km from Duesseldorf International Airport • Wide range of amenities including sauna, fitness center, and bicycle rental • Business center and concierge services available for business travelers • On-site restaurant and bar serving delicious meals and drinks • Buffet breakfast available daily for a fee • Budget-friendly accommodation option with self-parking available for a charge

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

222

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Vending machines

Accessible parking

Designated Smoking Areas

Library

Terrace

Concierge desk

Bicycle rentals

Sauna

Game Room

Hiking

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Vending machines

Accessible parking

Designated Smoking Areas

Library

Terrace

Concierge desk

Bicycle rentals

Sauna

Activities

Game Room

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

We have included all charges provided to us by the property..

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

We have included all charges provided to us by the property..

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹13,012

₹15,659

17% OFF

+ ₹997 taxes / night

Earn 140 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹13,012

₹15,659

17% OFF

+ ₹997 taxes / night

Update Price

Earn 140 Reward Points

Amenities

Location

Bayenstra�e, Cologne, North Rhine-Westphalia, 50678

View on Maps

Ratings & Reviews

4.3/5

2.37K Ratings

Nuntika Potts

4/5

26 Dec, 2023

High recommended for kids and family. Room big enough for family. Also at the reception they have toys for kids to play 24 hours! My son love it. The hotel no room service but the have restaurant and bar. My room is great view. If you don’t want breakfast at the hotel they have a lot of cafe around and good too.

Ana Mardare

5/5

4 Dec, 2023

The heat wasn't working, it was quite cold in the rooms. A system to suction the steam from bathrooms would be great. Staff was great with us and we received a refund (after we were charged 30 euros for no reason) and tried to look into the heating problem. Rooms were very clean and nice. I like the idea of reducing waste, but the cleaning staff did not check our soap dispensers and we did not have hand soap for 3 out of 4 days of our stay.

Corey Carpenter

5/5

9 Dec, 2023

Very nice, clean and modern hotel in a city with history. First room in our trip to Europe that we (2 parents with adult child) had enough room in one room to finally relax a little and didn't have to overpay. The location was well situated just to start of tourism area so that it was a fairly easy trip to sightsee. Our only complaint was the in-house restaurant had limited seating and turned us away well before closing since they had prepared for one large group. Adding to that there is very little variety of food in the close area (that isn't the hotel fault, just an observation of a limit).

Echo Bravo 67

4/5

5 Dec, 2023

Staff were extremely friendly; The location is very good and on-site parking very convenient. The parking spaces were narrow even for European cars, but I understand the need to be able to accommodate the many guests arriving. We saw that the garage was full later in the day, after our arrival. The breakfast was extremely good, with a very large variety of items likely to please most that stay at NOVOTEL. Everything was delicious with the exception of the bacon, which was a bit undercooked and did not taste like good German bacon at all. Warning, the breakfast area, although pretty large, will fill up later in the morning and you will have to wait for some time to be seated. We arrived shortly after 9, but by the time we later, several groups were forced to wait and watch other enjoy the breakfast. Overall, the stay was good with no major negatives that should be included.

Joanna Newcomb

5/5

28 Nov, 2023

The room size is good, the lobby bar is nice, breakfast had a good number of items, and the onsite parking is very convenient. We enjoyed nearly everything...the only downside was that the housekeeping staff seemed to lack attention to detail when preparing our room. When we checked in, we had hardly any toilet paper or hair conditioner in our bathroom and one towel had a hole in it. The room itself was clean but those items seemed to have been overlooked.

Nuntika Potts

4/5

26 Dec, 2023

Ana Mardare

5/5

4 Dec, 2023

Corey Carpenter

5/5

9 Dec, 2023

Echo Bravo 67

4/5

5 Dec, 2023

Joanna Newcomb

5/5

28 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.