Novotel Lisboa

4/5(3.90K Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

134

1/134

About hotel

Explore the dynamic and lively city of Lisbon, Portugal from the comfort and affordability of Novotel Lisboa. Centrally located in the heart of Lisbon City Centre, our exceptional 4-star hotel boasts a prime location near popular attractions such as Rossio Square, Belém Tower, and Avenida da Liberdade - all just a quick 4-9 minute drive away. Indulge in the ultimate level of comfort and convenience in one of our 249 stylish guestrooms. Each room is thoughtfully designed to offer a perfect blend of luxury and practicality, providing you with everything you need for a memorable stay. Unwind with a refreshing beverage from the minibar while watching your favourite show on the LCD television, or stay connected with complimentary high-speed WiFi. Dive into our seasonal outdoor pool for a refreshing swim or break a sweat at our fully equipped fitness center. Stay in touch with loved ones back home with complimentary WiFi access, and let our attentive staff provide you with exceptional concierge service to ensure a seamless and unforgettable trip. Satisfy your cravings at one of our two on-site restaurants, A BICICLETA and the poolside bar. Our menu features a variety of delectable dishes and refreshing beverages. For business travelers, we offer a range of amenities to make your stay stress-free, such as complimentary newspapers, dry cleaning and laundry services, and a 24-hour front desk. Self-parking is also available for a small fee. Our hotel is conveniently located just 8.1 km from Humberto Delgado Airport and 19.7 km from Cascais Airport, making it the ideal choice for your next stay in Lisbon. Start your day off right with our delicious buffet breakfast, available daily from 6:30 AM to 10:30 AM. With our central location, exceptional amenities, and top-notch service, Novotel Lisboa promises an extraordinary experience. Book now and discover the wonders of Lisbon. Don't forget to take advantage of our affordable Novotel Lisboa room prices and book your stay online today. Our address is Avenida Jose Malhoa 1 1A1099-051, Portugal.

Highlights

• 4-star hotel located in the heart of Lisbon City Center • Close to popular attractions such as Rossio Square and Belém Tower • Only 8.1km from Humberto Delgado Airport and 19.7 km from Cascais Airport • Fitness center and seasonal outdoor pool for recreation • Complimentary Wi-Fi and 24-hour front desk for convenience • Two on-site restaurants and room service for dining options • Close proximity to tourist destinations such as Gulbenkian Museum and Eduardo VII Park • Ideal for both casual and business travelers • Choice of 249 guestrooms ranging from luxury to budget options • Within 1.5km from Avenida da Liberdade and 1km from Campo Grande • Concierge services and dry cleaning/laundry services available • On-site parking (charges apply) for ease of travel

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

249

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Destination fee: EUR 2 per person, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property..

The seasonal pool will be open from April to September..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and Bureau Veritas (3rd party expert - Global).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pets allowed.

Service animals are allowed.

Pet max weight (per pet) in lb is 44.

Pet max weight (per pet) in kg is 20.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Destination fee: EUR 2 per person, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property..

The seasonal pool will be open from April to September..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and Bureau Veritas (3rd party expert - Global).

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pets allowed.

Service animals are allowed.

Pet max weight (per pet) in lb is 44.

Pet max weight (per pet) in kg is 20.

₹15,569

₹16,592

6% OFF

+ ₹736 taxes / night

Earn 163 Reward Points

Select Rooms

Superior Room, Multiple Beds

269 sq.ft (24.99 sq.mt)

Smoking policy – non-smoking available

Ironing facilities

Soundproof

Air conditioning

Minibar

Desk

Safe

Room Service

Blackout Curtains

Bathtub or shower

Bidet

Private bathroom

Hairdryer

Coffee machine

Housekeeping - daily

See All

OPTION 1

Partial Refundable

₹15,569

₹16,592

6% OFF

+ ₹736 taxes / night

Update Price

Earn 163 Reward Points

Amenities

Location

Av Jos� Malhoa, Lisbon, Lisboa Region, 1099-051

View on Maps

Ratings & Reviews

4/5

3.90K Ratings

Goli Amini-Rad

5/5

3 Jan, 2024

We stayed here as a family of four during the Christmas holidays. The staff were extremely helpful and went above and beyond to help us. They gave us the room early since we arrive early in the morning. The breakfast buffet is great! It literally has everything you can think of. We also had dinner a few times in the restaurant and it was also very lovely. The room itself was tight but very clean and the only complaint I can have is that it was very warm and when we opened the window, it was so noisy with the airport being close by. The location was convenient too. Close to metro station, train station, zoo and a mall.

kamil herba

3/5

29 Dec, 2023

Extremely hot rooms in winter. Opening window helps just a little. When you open the window you hear constantly planes flying above. Next time I would search for another hotel where rooms wouldn't be overheated. Helpful stuff - when we needed to borrow some plates and cutlery from the kitchen it wasn't a problem. Nearby are two playgrounds which is useful of you have kids.

Kay

3/5

1 Dec, 2023

Good location, walking distance to mega mall, grocery store and restaurants but removed enough that it’s quiet. Rooms are musty and extremely dry though. Would benefit from better ventilation. Rooms have water kettle and fridge. Hallways are dated and carpets look old. It’s just an older facility. Dining is pretty good though - our dinner buffet was generous and plenty of options for both meat eaters and vegetarians!

Paulamaria Sousa

2/5

8 Jan, 2024

The room needs updating and a lot of attention. The carpet was dirty. The bathroom smelled of urine and the window was broken, there is no air conditioning so the room was very hot and the smell coming from the bathroom made it worse. The tissue box in bathroom was hanging from the wall. The shower was good but the bathroom tiles were dirty and tired. The all room needs a good clean and tidy up. The tv was big. The staff was very good and tried to help when we raised the issues.

Justin Wong

5/5

5 Nov, 2023

Great family and business hotel. They had rooms with two twin beds. As well as a sofa that converts to a bed so that you can have extra family members. The breakfast buffet is amazing! Every staff member was helpful and accommodating. The location isn't near very many restaurants but there is a metro station 600 meter walk down the hill/stairs in the park across the street.

Goli Amini-Rad

5/5

3 Jan, 2024

kamil herba

3/5

29 Dec, 2023

Kay

3/5

1 Dec, 2023

Paulamaria Sousa

2/5

8 Jan, 2024

Justin Wong

5/5

5 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.