Novotel London Heathrow Airport - M4 Jct 4

4.2/5(2.73K Reviews) rating

4 Star Hotel locationPin

London, England

Novotel London Heathrow Airport - M4 Jct 4 exterior_detail

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About hotel

Escape to the enchanting West Drayton and immerse yourself in a stay at the affordable Novotel London Heathrow Airport - M4 Jct 4. This stylish 4-star accommodation offers 178 well-appointed guest rooms, each meticulously designed and equipped with modern amenities such as minibars, LCD TVs, and complimentary high-speed Wi-Fi. Enjoy the convenience of spacious en suite bathrooms with shower/bathtub combinations, along with complimentary toiletries and hairdryers for a refreshing experience. Discover the unbeatable location of the hotel, just a short 15-minute drive from popular attractions like the iconic Windsor Castle and the serene Royal Botanic Gardens, Kew. Unearth the rich culture and history of the area while exploring scenic sites such as Stockley Park or the prestigious Brunel University. Sports enthusiasts will find themselves within easy reach of the renowned Twickenham Stadium, while history buffs can embark on a journey to historic sites such as Windsor Castle and Eton College. Plus, with the added convenience of Heathrow Airport just minutes away, this hotel is the perfect choice for both business and leisure travelers. Take full advantage of the top-notch amenities at the hotel, including an indoor pool, fitness center, and complimentary high-speed Wi-Fi throughout the property. Plan a flawless event in one of the spacious function rooms, spanning over 2476 square feet, with round-the-clock support from the 24-hour business center. After a long day, unwind at Elements, the hotel's chic brasserie with a trendy bar and lounge, or indulge in 24-hour room service. Kickstart your day with a mouth-watering buffet breakfast, served on weekdays from 7:00 AM to 10:00 AM. Experience the perfect balance of comfort and convenience at Novotel London Heathrow Airport - M4 Jct 4. With its modern flair and prime location in West Drayton, this hotel is a fantastic choice for your next business trip or leisure getaway. Book your stay now and discover the warmth and sophistication of this exceptional hotel. Novotel London Heathrow Airport - M4 Jct 4 room prices are the most affordable and unbeatable in West Drayton, so book Novotel London Heathrow Airport - M4 Jct 4 online today. Conveniently located at Cherry Lane, Junction 4m4, EnglandUB7 9HJ, United Kingdom, this hotel is easily accessible for all travelers.

Highlights

• Located in West Drayton (Heathrow Villages) • 15-minute drive to Windsor Castle and Royal Botanic Gardens, Kew • Close proximity to Twickenham Stadium and Thorpe Park • 178 guestrooms with minibars and LCD TVs • Complimentary Wi-Fi and digital programming • Indoor pool and fitness center • 24-hour business center and dry cleaning services • Onsite brasserie with bar/lounge and 24-hour room service • 2476 square feet of event space • Airport distances: Heathrow (3.6km), Gatwick (71.1km), London City (99.5km), Luton (55.3km) • Attractions within 15 kilometers include Stockley Park, Brunel University, Osterley Park and House, and more.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

178

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Accessible parking

Terrace

Banking services

Indoor pool

Game Room

Breakfast available

Coffee/tea

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Accessible parking

Terrace

Banking services

Indoor pool

Activities

Game Room

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A damage deposit of GBP 50 will be collected before check-in..

We have included all charges provided to us by the property..

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

Maximum number of pets per room 1.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A damage deposit of GBP 50 will be collected before check-in..

We have included all charges provided to us by the property..

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

Maximum number of pets per room 1.

Pets allowed.

Service animals are allowed.

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Amenities

Location

Cherry Ln, London, England, UB7 9HJ

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Ratings & Reviews

4.2/5

2.73K Ratings

Anumeha Sinha

5/5

16 Aug, 2021

We were quarantined in this hotel for 10 days and I am writing this review right before checking out tomorrow. The overall experience was great be it clean rooms, food of our choice, uninterrupted supply from the house keeping be it multiple requests of water, fresh linen or what not. However the overall the treatment from the each and every staff member was like the cherry on the top. They were very friendly, filled us with all information required and made us feel at home which is admirable especially when one is quarantined. Its difficult to name everyone but would like to express thank to the GM for keeping customer service at heart & having such commendable team, Arabella from front office for ensuring our comfort and special thanks to Rahim from F&B for being flexible with our food requirements and taking really good care like family. Please keep up the good work !

Zaira Izaan

5/5

3 Dec, 2019

The Hotel NOVOTEL Cherry Lane is a real gem! The view from the outside is inviting, on stepping through the main doors, you are immediately struck by the beautiful reception area. Light and airy, and very spacious - very welcoming. The straff throughout the hotel were very professional, friendly and extremely helpful.I must comment on Ms. Arabella from Reception. I had a small problem and she handled it with grace, charm and professionalism...Mr. Nelson at bar was fantastic. The breakfasts were amazing, a wonderful selection, my kids loved pancake and they enjoy making it by themself's and again, the young staff were very efficient and helpful in making the breakfast times fun and enjoyable especially Mr. Rahim he is a credit to your organization. Gym was good didn't get much time to spend but next this i will surely. kids playing area was amazing... and the last but not least swimming pool its Worth for your money. The location of the hotel is great, The room we had was very spacious and well equipped with all essentials. I have no hesitation in recommending this hotel to visitors to London Thank you Hotel NOVOTEL Cherry Lane for making our stay so special. Will surely visit again soon

Tatty Tee

1/5

6 Feb, 2023

Booked for a wedding, almost a year in advance only to find that it has CLOSED to the public for Government contracts apparently! No email, no communication whatsoever! No refund and zero help or interest from the company AllAccor. Absolutely disgusting customer service. As regular travellers we will make a point of never booking with this company again!

Amy Louisee

5/5

10 Feb, 2020

This hotel is amazing. No faults in my opinion. Stayed one night as we had a voucher but I’d pay to stay again 100% Food was hot, worth the money. When we arrived, the staff were lovely and helpful. There’s a pool table, Apple Macs for guests to use. Our room was just a perfect size. Bed was huge, sofa, tv(the range of things on the tv is brilliant) Me and my boyfriend loved it. Definitely recommend ❤️

michael manuel

5/5

16 Oct, 2019

Stayed for a couple of days at this property while working with a client. The staff here was outstanding. You expect helpful and courteous, but there was an extra level of helpfulness and kindness to the service provided. We used the business conference services and for a very reasonable price, we had opening coffee/tea service, two catered breaks and a hot buffet lunch - all served in a very, very creative and appealing manner. The level of service from the business services team was superb, even paying attention to when we took breaks to ensure that a meal was shifted if needed. I would love to replicate this property and what they are doing in other locations!

Anumeha Sinha

5/5

16 Aug, 2021

Zaira Izaan

5/5

3 Dec, 2019

Tatty Tee

1/5

6 Feb, 2023

Amy Louisee

5/5

10 Feb, 2020

michael manuel

5/5

16 Oct, 2019

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.