Novotel London Waterloo

4.3/5(2.38K Reviews) rating

4 Star Hotel locationPin

London, England

134

1/134

About hotel

Welcome to your comfortable and affordable home away from home, ideally situated in the heart of London, at the Novotel London Waterloo. Our strategically located hotel offers easy access to popular attractions such as the historic Big Ben and the iconic London Eye, making it the perfect starting point for your urban adventures. Relax in one of our 187 stylish and well-equipped air-conditioned rooms, complete with modern amenities, including flat-screen TVs and complimentary high-speed Wi-Fi. Our luxurious bathrooms feature indulgent rainfall showers and complimentary top-of-the-range toiletries, adding a touch of sophistication to your stay. Our hotel's prime location also allows you to walk to must-visit tourist spots such as the Sea Life London Aquarium and the spine-tingling London Dungeon. If you prefer, take a short drive to admire the splendor of Trafalgar Square and Buckingham Palace. With convenient access to public transportation, our hotel is the perfect choice for both leisure and business travelers alike. After a day of exploring, recharge at our state-of-the-art fitness center or take advantage of our top-notch concierge services. Families with young children can also make use of our babysitting services and on-site arcade/game room. For corporate travelers, our business center and conference facilities are at your disposal. Satisfy your taste buds at our restaurant, Elements, offering a diverse and delicious menu for lunch, dinner, and brunch. Unwind with a refreshing drink at the bar or indulge in our 24-hour room service, all before settling into your cozy room. Don't miss out on our mouth-watering full breakfasts, freshly prepared every day, at affordable Novotel London Waterloo room prices. For your convenience, self-parking is available at a minimal cost at our hotel. Our friendly and attentive staff is always on hand to provide exceptional service, ensuring a pleasant stay. Experience the essence of luxury and comfort at the Novotel London Waterloo. Book Novotel London Waterloo Online and make us your number one choice for an unforgettable experience in the bustling city of London. Our hotel address is 113 Lambeth Road, England SE1 7LS, United Kingdom, easily accessible for all our guests.

Highlights

• Central location near major tourist attractions such as Big Ben and London Eye. • Easy access to public transportation with the nearest metro station just 0.7km away. • Convenience of 187 comfortable, air-conditioned rooms with free Wi-Fi and satellite TV. • Enjoy luxury amenities such as rainfall showers and complimentary toiletries. • Perfect for business travelers with laptop-compatible safes, desks, and a business center. • Ideal for families with babysitting services and an on-site arcade/game room. • Stay fit in the fitness center or take a leisurely stroll along the Thames River just 2km away. • Proximity to St. Thomas' Hospital and The Oval stadium. • Within walking distance to popular landmarks including Westminster Abbey and Houses of Parliament. • Multiple airport options, with London City Airport being the closest at just 14.3km away.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

187

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Concierge desk

Baby Sitting / Child Services

Game Room

Breakfast available

Coffee/tea

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Concierge desk

Activities

Baby Sitting / Child Services

Game Room

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹23,265

₹31,241

26% OFF

+ ₹4,118 taxes / night

Earn 273 Reward Points

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OPTION 1

Partial Refundable

₹23,265

₹31,241

26% OFF

+ ₹4,118 taxes / night

Update Price

Earn 273 Reward Points

Amenities

Location

Lambeth Rd, London, England, SE1 7LS

View on Maps

Ratings & Reviews

4.3/5

2.38K Ratings

Monica Artene

5/5

6 Jan, 2024

We’ve spent a lovely weekend there. Rooms were clean, bed comfy and the view is so pretty. Staff members were very helpful and kind. Special mention about housekeeping staff, which from the second we arrived they’ve been lovely and really took an interest in us having a pleasant stay. We will definitely be staying here again when we're next in London.

Igor Verdes

5/5

10 Jan, 2024

Stayed two nights. Extremely clean, spacious, and well decorated room. Front desk and housekeeping staff very friendly and helpful. Didn't have breakfast tough, so I can't comment about it. The location was great as well, just a few minutes away from the Parliament and the London Eye can be reached very easily on foot.

T.J. Thompson

2/5

15 Oct, 2023

I could not breath my room smelt do bad. It came from the bathroom. We closed the door to try to help but it got way worse throughout the night. The pull out bed for our 3rd person had this huge nasty stain on the bed and there were no extra sheets for the bed in the room even though we marked 3 people are staying. When we checked in the front desk guy was not the warmest. He was evidently not happy to be there and very short and snappy. The location is great though. But it was definitely not worth the money we had to pay. Please fix the ventilation system of your plumbing. Mr. Ardit in the morning who checked us out was super kind and worked with us holding our bags. He helped us also get a taxi. Amazing man. He deserves a pay raise.

Monica Artene

5/5

6 Jan, 2024

Igor Verdes

5/5

10 Jan, 2024

T.J. Thompson

2/5

15 Oct, 2023

Ana Verdes

5/5

10 Jan, 2024

Had a lovely stay at Novotel for 2 nights for a work trip. The staff was lovely and also offered complementary drinks voucher at their bar. The hotel room was very clean and spacious. Really recommend staying here - will definitely be staying here again in future.

Tony Donne

4/5

1 Nov, 2023

Great location. Great rooms with comfortable beds. Comprehensive breakfast buffet. Just two evenings when I returned from my meeting I discovered that my room wasn't done. The hotel each time promptly did my room, but it was annoying that I had to wait for the cleaning.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.