Novotel London West

4.2/5(7.30K Reviews) rating

4 Star Hotel locationPin

London, England

105

1/105

About hotel

Discover the vibrant and bustling city of London at Novotel London West. Our 4-star hotel offers an affordable and contemporary sanctuary amidst the vibrant energy of the city. With comfortable guestrooms, each thoughtfully designed with your comfort in mind and equipped with all the essential amenities, a pleasant stay is guaranteed. Unwind and recharge in our spacious rooms, equipped with a refrigerator, iPod docking station, complimentary wifi, and cable programming. Refresh your senses in our elegant bathrooms, complete with bathtubs or showers and a hairdryer. Located conveniently in the heart of the city at 1 Shortlands, Hammersmith, EnglandW6 8DR, United Kingdom, our hotel provides easy access to the best of London's attractions. Immerse yourself in the city's rich culture and history by taking a 5-minute drive to the iconic Eventim Apollo. Shop to your heart's content at the Westfield London Shopping Centre. Stay fit during your stay with our fitness center and take in breathtaking city views from our terrace. Stay connected with complimentary wifi and allow our concierge services to assist in planning your perfect London itinerary. For those traveling on business, we have a fully equipped business center and over 53,000 square feet of event space, ideal for meetings and conferences. Indulge in mouthwatering international cuisine at our on-site restaurant, Artisan, or unwind with a refreshing drink at our bar/lounge. Start your day off right with a traditional English breakfast. For added convenience, we offer self-parking. With convenient access to Heathrow and Gatwick airports, Novotel London West is the ideal choice for both business and leisure travelers. Book your stay with us today and discover all that this dynamic city has to offer. Experience the excitement of London at an affordable cost with Novotel London West room prices. Book Novotel London West online now and experience the comfort and convenience of our hotel.

Highlights

• Prime central location in London's Hammersmith area • Within a 5-minute drive to popular event venues and shopping centers • Easy access to airport (20.3 km) and railway station (1.5 km) • Wide range of room options, from 4-star luxury to budget-friendly • Free WiFi and entertainment options available in all 630 guestrooms • On-site fitness center and terrace for relaxation • Business amenities including a large conference space • 2 international restaurants and 24-hour room service • English breakfast served for weekday and weekend guests (fee applies) • Nearby attractions: Kensington Gardens (2.9 km), Royal Albert Hall (3.5 km), Portobello Road Market (3.3 km)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

630

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Vending machines

Accessible parking

On-Site parking

Terrace

Concierge desk

Banking services

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Vending machines

Accessible parking

On-Site parking

Terrace

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹12,538

₹13,754

9% OFF

+ ₹2,227 taxes / night

Earn 147 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹12,538

₹13,754

9% OFF

+ ₹2,227 taxes / night

Update Price

Earn 147 Reward Points

Amenities

Location

Shortlands, London, England, W6 8DR

View on Maps

Ratings & Reviews

4.2/5

7.30K Ratings

Bruna Zortea

5/5

18 Jan, 2024

Since the arrival, I was enveloped by a wave of warmth and hospitality. The staff at Novotel West are absolute stars - every single one I encountered radiated smiles and genuine friendliness, all while maintaining a level of professionalism that put me at ease instantly. It felt like checking into a friend's charming home rather than a hotel, with everyone eager to ensure I had a comfortable and enjoyable experience. The interior is a feast for the eyes - beautifully decorated with just the right touch of elegance and personality. Every corner is impeccably clean and tidy, with a meticulous attention to detail that elevates the experience even further. If you're looking for a place to stay that feels like a welcoming embrace, with professional service and a charming atmosphere to boot, look no further. This is a haven of hospitality, and I can't recommend it highly enough. Five out of five stars, without a doubt!

James Mackenzie

4/5

21 Dec, 2023

Check in on arrival was efficient but not very friendly, not personable. The downstairs reception by the lifts looked very elegant, with the Christmas decorations. The reception and restaurant/bar area was also very well presented and should be praised. I did call ahead of time to confirm that the room was for one adult and one child but upon arrival the sofa bed was not made up. A quick trip down to reception resolved this though and I was impressed how quickly the issue was then resolved (within 15 minutes). The room was adequate and bed comfortable although we did hear our neighbours get up at 6am through the blocked off connecting door which hadn't been sound proofed very well. Considering the location and the price I paid, I was happy and would return.

Tash Saunders

5/5

28 Jan, 2024

Had a super friendly experience staying at this hotel, Wagas helped us to check in early as we had a wedding to get ready for. Was a lovely modern hotel, breakfast had a wide range of options and a huge 60 inch TV & fridge in the room was just what we needed on a hungover morning. Would definitely recommend!

Bruna Zortea

5/5

18 Jan, 2024

James Mackenzie

4/5

21 Dec, 2023

Tash Saunders

5/5

28 Jan, 2024

Penny Burghart

4/5

2 Nov, 2023

Love staying here for its convenience to public transport. Good well lit car park. Dogs can stay (there is a charge). Rooms clean and well appointed. However, shower leaves much to be desired. Not much oomph. Good breakfast available. It does get busy, but staff friendly and helpful.

Andrea Jones

5/5

7 Nov, 2023

Excellent experience. Check in was very efficient. Manny was very professional, caring and helpful. All staff were pleasant and friendly. The room was really great. Clean, spacious and comfortable. Excellent mini bar and tea and coffee selection. Would definitely recommend this hotel to others and would definitely stay here again.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.