Novotel Madrid Center

4.4/5(8.06K Reviews) rating

4 Star Hotel locationPin

Madrid, Community of Madrid

128

1/128

About hotel

Nestled in the heart of the vibrant and bustling city of Madrid, you will find the extraordinary Novotel Madrid Center. This remarkable 4-star hotel offers a haven of convenience and comfort for its esteemed guests. Immerse yourself in the rich tapestry of Madrid's cultural treasures, with popular attractions such as El Retiro Park and the Prado Museum just a stone's throw away. Prepare to be captivated by the 790 exquisitely designed guestrooms, each thoughtfully adorned with LED televisions and complimentary wireless Internet access. Indulge in the ultimate relaxation experience in the private bathrooms, complete with luxurious rainfall showerheads and complimentary toiletries. For your convenience, safes, desks, and phones are also provided, ensuring a seamless and enjoyable stay. For those seeking an active getaway, the hotel offers a state-of-the-art fitness center and a seasonal outdoor pool. Whether you're looking to break a sweat or simply unwind, these amenities provide the perfect balance of exercise and relaxation. Stay connected with complimentary wireless Internet access throughout the property, allowing you to remain in touch with the world at all times. The hotel's dedicated concierge services and wedding services ensure that every aspect of your stay is flawlessly executed, leaving you with cherished memories to last a lifetime. Business travelers will appreciate the hotel's well-equipped business center, express check-out, and complimentary newspapers in the lobby. With its expansive facilities spanning an impressive 16146 square feet (1500 square meters), including a conference center, the Novotel Madrid Center is the ideal venue for successful events and meetings. Indulge your taste buds at the hotel's exquisite restaurant, Eat Bar, where delectable meals await you for lunch, dinner, and brunch. Alternatively, savor the flavors of Madrid at the coffee shop/cafe or take advantage of the convenience of 24-hour room service. Unwind and relax at the poolside bar or one of the two bars/lounges, where a wide selection of refreshing drinks awaits you. Located at O'donnell 53, Madrid28009, Spain, the Novotel Madrid Center is easily accessible for our valued guests. With its prime location and an array of exceptional amenities, the Novotel Madrid Center offers affordable accommodations suitable for a variety of people. Novotel Madrid Center room prices are competitive, making it an ideal choice for both leisure and business travelers. Book Novotel Madrid Center Online today and embark on an unforgettable journey in the enchanting city of Madrid.

Highlights

• Centrally located in Madrid, within a 5-minute drive of El Retiro Park and Prado Museum • 4-star hotel with 790 guestrooms featuring LED televisions and complimentary Wi-Fi • Rainfall showerheads and complimentary toiletries in private bathrooms • Close proximity to attractions such as WiZink Center (0.3 km) and Calle de Alcalá (0.6 km) • Recreational opportunities include a fitness center and a seasonal outdoor pool • Business amenities include a business center and conference facilities • On-site dining options at the hotel's restaurant, coffee shop, and poolside bar • Airport distance: 13.2 km (Adolfo Suarez Madrid-Barajas Airport) • Self parking available (subject to charges)

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

790

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Vending machines

Bell staff/porter

Terrace

Concierge desk

Game Room

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Vending machines

Bell staff/porter

Terrace

Concierge desk

Activities

Game Room

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

The seasonal pool will be open from July to September..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

The seasonal pool will be open from July to September..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹18,946

₹20,670

8% OFF

+ ₹1,901 taxes / night

Earn 208 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹18,946

₹20,670

8% OFF

+ ₹1,901 taxes / night

Update Price

Earn 208 Reward Points

Amenities

Location

Salamanca, Madrid, Community of Madrid, 28009

View on Maps

Ratings & Reviews

4.4/5

8.06K Ratings

Federico Lopez

5/5

12 Jan, 2024

Great place, the staff was always super polite and happy to help. The rooms were quite spacious and modern. The only issue with the hotel that I found was that the elevators are very slow and don't inspire confidence. The breakfast on the other hand was a little pricey but well worth it.

Khilola Begiyeva

4/5

17 Nov, 2023

We stayed at this hotel with a tour group. It is a new big modern hotel. The location is great, there are many restaurants and shops in the walking distance. The breakfast buffet has a big variety of food selection. The food was fresh and delicious. The hotel has a pool and the terrace, but it was closed when I was going to check it. The only thing I didn't liked was the room. The bed was small and not comfortable. The room didn't have a coffee machine also with was also downgrade for us.

Natalia Damigou

4/5

28 Jan, 2024

We stayed only for a night. The rooms are clean and spacious, although the one we stayed in was very dark. We didn't like the breakfast 😕 The position is convenient.

Chelsea Sabo

2/5

26 Sep, 2023

Rooms are okay (beds, shower were fine but our door frame was completely separated from the wall). Front desk staff was friendly and helpful. The rest of our experience was very poor. Their food is terrible: greasy and bland. We ordered out food and tried to sit near the pool bar (to eat our food and order drinks from the bar). Bar staff came up to us very rude saying we couldn't sit there because it's a restaurant. There was no signage (at any of the restaurants or online) and there were people next to us doing the same thing. There was no way for us to know, but yet they approach us very aggressively. Tried to sit a few other places in the hotel (like in the lobby) and again, got kicked out very rudely. There is no way I will be returning to this hotel after how they treated us. Plenty of other hotels in the area.

Thomas van Dam

5/5

4 Sep, 2023

Had a great stay here. The staff was very friendly and helpful with an excellent level of English. The room was clean when I arrived and the roomservice did a great job every day. Breakfast buffet had a wide variety of options and most of the food was good. Will say that it was a bit expensive (you get what you pay for I suppose). A coffee at the bar was ~€4 while at a bar around the corner it was ~€2 with better quality in my opinion. Location is good, walking distance to various parks and shopping/food districts. When done exploring the immediate vicinity it’s also close to metro stations and bus stops.

Federico Lopez

5/5

12 Jan, 2024

Khilola Begiyeva

4/5

17 Nov, 2023

Natalia Damigou

4/5

28 Jan, 2024

We stayed only for a night. The rooms are clean and spacious, although the one we stayed in was very dark. We didn't like the breakfast 😕 The position is convenient.

Chelsea Sabo

2/5

26 Sep, 2023

Thomas van Dam

5/5

4 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.