Novotel Makkah Thakher City

4/5(2.60K Reviews) rating

4 Star Hotel

Novotel Makkah Thakher City primary_image

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About hotel

Located in the enchanting Al Andalus District, Novotel Makkah Thaker City presents affordable room prices suitable for all kinds of travelers, whether you are visiting for business or for a spiritual pilgrimage. Experience the convenience of staying just a few minutes away from the Great Mosque of Mecca, the most revered site in Islam, and other popular tourist attractions such as the Al Malaa Cemetery, Safa and Marwah, and the ancient Well of Zamzam. Step into any of our 1461 stylish and well-furnished rooms, equipped with modern amenities and complimentary Wi-Fi. Relax and unwind after a long day of exploring the city in our en-suite bathrooms, complete with cozy bathrobes and premium toiletries. Satisfy your cravings at one of our three restaurants, offering a variety of delectable cuisines. Our hotel also has three bars where you can unwind and enjoy a refreshing drink. For our business guests, we offer six spacious meeting rooms and concierge services to make your stay as smooth as possible. Experience the perfect blend of traditional charm and contemporary elegance at Novotel Makkah Thaker City. Book online now to secure your stay in this vibrant city. Don't miss out on our affordable Novotel Makkah Thaker City room prices and book directly through our website to guarantee the best rates.

Highlights

• Located in the historical district of Mecca, just 15 minutes from Great Mosque of Mecca and Al-Hukair Time • Only 7.9 km from the holy Kaaba and 8.9 km from Abraj Al-Bait Towers • Boasts 4-star accommodation with 1461 air-conditioned rooms, each featuring a minibar and Smart TV • Complimentary Wi-Fi and satellite programming for entertainment • Close proximity to popular attractions such as Al Malaa Cemetery, Safa and Marwah, and Well of Zamzam • Well-equipped with amenities including complimentary Wi-Fi and concierge services • Ideal for both casual and business travelers with 6 meeting rooms and convenient business amenities • Indulge in delicious dining options at one of the 3 restaurants or relax at one of the 3 bars/lounges • Buffet breakfast available daily and free self-parking onsite for added convenience.

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

1461

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

Concierge desk

Banking services

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cashless transactions are available.

Onsite parties or group events are strictly prohibited.

Safety features at this property include a fire extinguisher.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No alcohol allowed onsite.

Events/parties not allowed.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

Couples wishing to share a room must provide proof of marriage..

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Alcohol is not served or permitted at this property..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cashless transactions are available.

Onsite parties or group events are strictly prohibited.

Safety features at this property include a fire extinguisher.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No alcohol allowed onsite.

Events/parties not allowed.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

Couples wishing to share a room must provide proof of marriage..

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Alcohol is not served or permitted at this property..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹3,214

₹3,884

17% OFF

+ ₹745 taxes / night

Earn 39 Reward Points

Select Rooms

OPTION 1

Refundable

₹3,214

₹3,884

17% OFF

+ ₹745 taxes / night

Update Price

Earn 39 Reward Points

Amenities

Location

Al Andalus, Mecca, 24237

View on Maps

Ratings & Reviews

4/5

2.60K Ratings

Kais Moussaoui

5/5

13 Nov, 2023

During my stay at Novotel hotel, I thoroughly enjoyed my experience. The hotel provided exceptional service and attention to detail, creating a warm and welcoming atmosphere. The staff was friendly and accommodating, going above and beyond to ensure my needs were met throughout my stay. The rooms were comfortable and well-maintained, offering a cozy and relaxing environment. The fitness center added to the overall enjoyment, allowing me to stay active during my visit. The dining options were impressive, featuring a wide range of delicious dishes that satisfied my taste buds. Overall, my experience at Novotel hotel was fantastic, leaving me with fond memories.

Naureen Raza

1/5

19 Jan, 2024

I first visited this hotel in 2022 and the rooms & service was excellent, however, it was just opposite this time. Writing this from the room itself, I travelled all the way from Qatar and had to wait 1 hour, just to check in and get my room. The middle aged lady was busy chitchatting and took 30-35 minutes for each check in. No welcome drinks were served, they are short of staff and the entire lobby had luggage lying here and there. They don’t take calls to laundry, housekeeping and even reception. I had to call emergency number and the staff who took the call wasn’t very polite. They have three towers, all full but only one tower’s lobby is functional with just 2 staff. The young girls are nice though.

Anas Al Hosni

4/5

31 Jan, 2024

All good and love the hotel. The shuttle on time, very clean and quiet. My only complain is morning buffet. It just need more food options that’s all. Mr. Ryan Al Sharef was very kind and nice at reception.

Ali Q Al-Mandhari

5/5

4 Jan, 2024

Novotel Thakher Makkah Hotel delivered an exceptional experience that truly exceeded expectations. From the moment I arrived, their service was impeccable, showcasing genuine warmth and efficiency. The hotel's facilities were top-notch, offering comfort and convenience at every turn. What stood out was their commitment to value for money—delivering a premium experience. Every aspect, from the amenities to the staff attentiveness, made this stay unforgettable. I highly recommend Novotel Thakher Makkah Hotel for a fulfilling and budget-friendly stay in Makkah.

Hashir Ahmed

2/5

25 Jan, 2024

This is my 3rd time in 4 months that I've stayed in Novotel Thakher and unfortunately the service is becoming worse rather than any better. 1. No housekeeping will be done unless asked and if you ask later during the day, too bad they won't do. 2. Washrooms are stinking. 3. No toiletries, hair dryer 4. Welcome Drink (given to silver and Gold club members) has been downgraded to just water, red tea and black coffee. When asked, The guy at the Cafe said "New Year, New Rules". 5. No one responded when called at the reception, you'll have to visit the reception to ask whatever you need. Being an Accor Hotel, I'd expect this hotel to improve and not compromise on the values and the service they offered. It's becoming just an ordinary 3 star accommodation and not the Standard Novotel Hotel. Very Disappointed! Thanks

Kais Moussaoui

5/5

13 Nov, 2023

Naureen Raza

1/5

19 Jan, 2024

Anas Al Hosni

4/5

31 Jan, 2024

Ali Q Al-Mandhari

5/5

4 Jan, 2024

Hashir Ahmed

2/5

25 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.