Number Sixteen Hotel, Firmdale Hotels

4.6/5(259 Reviews) rating

5 Star Hotel locationPin

London, England

Number Sixteen Hotel, Firmdale Hotels exterior_detail

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About hotel

Discover a world of indulgence and elegance at the prestigious 5-star Number Sixteen Hotel, Firmdale Hotels, located in the vibrant city of London. Immerse yourself in luxury and comfort with 41 uniquely crafted guestrooms, complete with modern amenities such as iPod docking stations, flat-screen TVs, and complimentary WiFi for a seamless and connected stay. Walking around the city has never been more convenient, with our boutique hotel situated within close proximity to the renowned Natural History Museum, Victoria and Albert Museum, and the iconic Harrods. Immerse yourself in the city's vibrant culture with easy access to the Science Museum, Kensington Palace, and Hyde Park. Indulge in some well-deserved relaxation in our serene garden or treat yourself to a refreshing drink at one of our two chic bars. Our dedicated concierge service is always on hand to assist you with any reservations or arrangements, ensuring a stress-free and delightful stay. For business travelers, we offer complimentary wired internet access and a range of business amenities to cater to your needs. Start your day with a delectable English breakfast at our exquisite restaurant, or take advantage of our 24-hour room service for ultimate convenience. With its prime location just a short 23.4km from Heathrow Airport and easy access to other major airports, Number Sixteen Hotel, Firmdale Hotels is an ideal choice for all travelers. Book Number Sixteen Hotel, Firmdale Hotels Online today and experience the ultimate blend of luxury and convenience at 16 Sumner Place, England SW7 3EG, United Kingdom.

Highlights

• Centrally located 5-star hotel, within 10-minute walk of Natural History Museum and Victoria and Albert Museum • Individually decorated guestrooms featuring iPod docking stations and minibars • Close proximity to top attractions such as Harrods and Royal Albert Hall (1.2km) • Stunning garden views, complimentary Wi-Fi, and concierge services • Easy access to public transportation with nearest airport (Heathrow) just 23.4km away • Perfect for both casual and business travelers looking for luxury/boutique or budget options • On-site restaurant and 2 bars/lounges, with 24-hour room service available • Close to major business districts, making it ideal for business travelers • English breakfasts served daily (7AM-11AM) for a fee • Featured amenities include free Wi-Fi, complimentary newspapers, and dry cleaning/laundry services.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Bell staff/porter

Library

Concierge desk

Baby Sitting / Child Services

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Bell staff/porter

Library

Concierge desk

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets not allowed.

₹41,110

₹46,874

12% OFF

+ ₹7,908 taxes / night

Earn 490 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹41,110

₹46,874

12% OFF

+ ₹7,908 taxes / night

Update Price

Earn 490 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Sumner Pl, London, England, SW7 3EG

View on Maps

Ratings & Reviews

4.6/5

259 Ratings

Mitratorn Vongphakdi

4/5

7 Dec, 2023

Nice affordable afternoon tea in a lovely location. The hotel is charming and the decor intriguing. You get what you pay for, it’s very decent and the ambience is lovely! Service is great. we didn’t get charged for asking for more hot water in the tea pot.

K Y

5/5

9 Dec, 2023

Absolutely gorgeous and fantastic hotel!! The decor is stunning and full of inspiration for my home. The workers are so nice and helpful. Zero complaints. Now my go-to hotel whenever I am in London. Looking forward to staying in their other properties

Rubens Cury

2/5

25 Oct, 2023

I’ve exclusively visited their restaurant so couldn’t say anything regarding the other premises. The hotel generally speaking looks very unique, charming and well attended. I’d easily say it’s posh hotel and the staying is potentially high standard. The restaurant in terms of service is okay, but the food itself left a lot to be desired specially for the price charged. No special dishes at all, very restricted menu with none impressive options. They’ve sold out all their Italian options, the Ragu and Gnocchi. Wine options not a big thing, the salmon dish was also very very average. Overall, if you’re really into special restaurants, this one is not a good choice, however I’d highly recommend for a tea or drink to enjoying the great environment around. Avg of 75£/person without drinking, start + main. Absolutely overpriced for what they delivered as a dishes.

Monty Collins Jr

5/5

24 Sep, 2023

There are over the top name brand luxury hotels, there are not so well known intermediate hotels and there are budget hotels in London … all levels for all travelers. But then there is Firmdale Hotel Group’s NUMBER SIXTEEN that stands out in the most unassuming way. Located in South Kensington in a row of classic townhouses at 16 Summer Place. No sign … just traditional gold lettering on the transom over the front door. Entering the hotel is like you are arriving at a friend’s house for a visit. Kit Kemp, the founder and creative director of Firmdale Hotels has worked her magic in creating a fun, sophisticated, comfortable space … attention to detail is an understatement. The staff is delightful, the restaurant cozy and charming, the garden magical and the rooms leave nothing to want for. There is an honor bar in one of the two sitting areas for a cocktail or glass of wine. You can also have afternoon tea in these beautiful spaces. Hyde Park is very close for getting your daily steps in and makes up for the hotel not having any exercise equipment. All of this and for one of the best prices in London for this quality and location. I highly recommend Number Sixteen. We can’t wait to go back.

Mitratorn Vongphakdi

4/5

7 Dec, 2023

K Y

5/5

9 Dec, 2023

Rubens Cury

2/5

25 Oct, 2023

4/5

20 Jan, 2024

Had lovely afternoon tea here. Great place with interesting artworks. Really attentive and friendly staff. Good for a special occasion if you want something a bit different.

Monty Collins Jr

5/5

24 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.