O2 Ella

4.4/5(89 Reviews) rating

3 Star Hotel locationPin

Ella, Badulla District

1/51

About hotel

Located in the picturesque town of Ella, Sri Lanka, O2 Ella stands out as the perfect destination for discerning travelers seeking a blend of modern sophistication and historic charm. The hotel's architectural elegance and interior design create an inviting atmosphere, with lavish furnishings and art collections that add a touch of luxury to every corner. With a prime location just a 5-minute walk from Suwadivi Ayurveda Health Care and 8 minutes from Nature Trail Ella, O2 Ella offers easy access to iconic landmarks such as Kinellan Tea Factory and Little Adam's Peak. The 14 air-conditioned guestrooms are designed for comfort, featuring complimentary wireless Internet access and bathrooms with showers equipped with rainfall showerheads. Guests can take advantage of amenities such as bicycles for rent, a terrace, and a garden, as well as complimentary newspapers in the lobby, dry cleaning/laundry services, and laundry facilities. The hotel's restaurant serves delicious meals, while the bar/lounge is the perfect spot to unwind with a drink. A complimentary English breakfast is served daily, and a daily reception allows guests to mingle with each other. For those looking to explore the area, attractions like Nine Arches Bridge, Ella Rock, and Ravana Falls are just a short drive away. The hotel's spa and wellness center offers a range of treatments to help guests relax and rejuvenate, while the dining options celebrate local flavors and international cuisine. Whether you're a leisure traveler seeking relaxation or a business traveler in need of a productive stay, O2 Ella caters to every need with exceptional hospitality and personalized service. Book O2 Ella online now to experience a truly unforgettable stay in the heart of Ella, Sri Lanka..

Highlights

• Conveniently located within walking distance of Suwadivi Ayurveda Health Care and Nature Trail Ella • Close proximity to Kinellan Tea Factory (1.4 km) and Little Adam's Peak (2.1 km) • 14 air-conditioned guestrooms with complimentary Wi-Fi and rainfall showerheads in bathrooms • Recreational opportunities include bicycle rentals, terrace, and garden with scenic views • Business amenities include complimentary newspapers, dry cleaning services, and laundry facilities • On-site restaurant, coffee shop/cafe, and bar/lounge for dining and socializing • Complimentary English breakfast served daily from 7:00 AM to 10:00 AM • Nearby attractions such as Nine Arches Bridge, Ella Rock, and Ravana Falls for exploration • Accessible to Provincial General Hospital-Badulla and St Mark's Church within a 23 km radius • Roundtrip airport shuttle available for a surcharge, with free self-parking on-site • Unique selling points include personalized concierge assistance and exclusive spa services • Diverse dining options ranging from casual to gourmet experiences • Well-situated within a 10-minute drive from the nearest airport and railway station • State-of-the-art spa, outdoor pool, and 24-hour fitness center for guest relaxation • Emphasis on sustainable practices and eco-friendly initiatives for environmentally conscious travelers • Panoramic city views from luxurious suites, offering a unique perspective of the surroundings • Tailored amenities for both leisure and business travelers, ensuring a comfortable and memorable stay.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Snack bar

Accessible parking

Designated Smoking Areas

Terrace

Bicycle rentals

Hiking

Coffee/tea

Airport shuttle service

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Snack bar

Accessible parking

Designated Smoking Areas

Terrace

Bicycle rentals

Activities

Hiking

Food & Beverages

Coffee/tea

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Social distancing measures are in place.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

There is no front desk at this property.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Social distancing measures are in place.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

There is no front desk at this property.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Passara Rd, Ella, Badulla District, 90090

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Ratings & Reviews

4.4/5

89 Ratings

Pasan Sithija

5/5

2 Jan, 2024

Super place. When we arrived at suddenly. Much better than expected. The staff is very nice. Everything was arranged for us. Even though it is in the middle of the town, it is a very quiet environment. Very calm. And the privacy is great. Their food is also very tasty. And very clean. The room and the bathroom are also very clean and tidy. Must go there again. highly recommended.

bev collyer

5/5

10 Sep, 2023

02 Ella is an excellent place to stay in Ella. The beds are comfortable, the rooms are reasonably spacious, the shower is big with good pressure and plenty of hot water. The kettle, air conditioner all work well. The rooms were serviced daily. The breakfast is also very good. They are currently putting in a swimming pool which will be beautiful when completed, which will be soon. The staff are very kind and helpful, speak good English and we enjoyed good conversation. My only suggestion is an extra power point on the left side of the bed. 02 Ella is just back from the main street of Ella so it is quiet at night. Highly recommend and we would stay there again.

Louise

5/5

24 Nov, 2023

5 star for everything, great location- 2 minute walk from the main street with lots of restaurants, bars, tuk tuks, spas and shops. Rooms were fairly basic, but clean, they also had a fridge and a safe. Staff were very friendly and couldn't of done more for us. Highly recommend.

Pasan Sithija

5/5

2 Jan, 2024

bev collyer

5/5

10 Sep, 2023

Louise

5/5

24 Nov, 2023

Frederik Zweig

2/5

29 Sep, 2023

It was way too loud in the evening, because there was a party. So we couldn’t sleep until 1am and in the morning the staff was also quite loud. The room looks more like in a hospital, then in a nice hotel.

ravith de silva

3/5

8 Oct, 2023

Location was good, heart of ella. Staff were friendly and polite. Rooms were ok need more details but it's good. Food was good too. Reasonable price too.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.