Oak Ray Regency Hotel

4.1/5(3.62K Reviews) rating

3 Star Hotel locationPin

Kandy, Central Province

1/58

About hotel

Located at 9, Devani Rajasinghe Mawatha20000, Sri Lanka, Oak Ray Regency Hotel is the perfect destination for those looking for affordable yet luxurious accommodations. With its prime location in Kandy, guests can easily access popular attractions and landmarks with just a short drive or walk. Our hotel offers 50 spacious guestrooms, each equipped with a cozy fireplace and private balcony, allowing guests to take in breathtaking views of the city. Kick back and relax while watching your favorite shows on the plasma television, which offers a range of satellite channels for your entertainment. Guests can also indulge in ultimate relaxation at our full-service spa, where a variety of rejuvenating massage treatments are offered. Our friendly and attentive staff are always on hand to assist with planning your itinerary and making your stay as comfortable as possible. For business travelers, we have 3 professional meeting rooms and a range of business services to cater to your needs. We also offer convenient airport shuttle and train station pick-up services for a nominal fee. Satisfy your taste buds at our on-site restaurant, Oakray Restaurant, which serves exceptional international cuisine. Unwind at our bar lounge after a day of exploration and choose from a wide range of drinks. For a quick bite, our 24-hour room service is at your service. And to start your day off right, enjoy our delicious continental breakfast served from 6:30 AM to 10 AM for a small fee. Whether you're traveling with your family, significant other, or for business, Oak Ray Regency Hotel has everything you need for a comfortable and enjoyable stay. Book Oak Ray Regency Hotel room prices online now and experience the best of Kandy.

Highlights

• Centrally located in the heart of Kandy • Within 5 km of airport and railway station • Luxurious spa hotel with 50 fireplace-equipped guestrooms • Nearby popular attractions include Temple of the Tooth and Royal Botanical Garden • Walking distance to Kandy War Cemetery • Complimentary Wi-Fi and shuttle service within 5 km • Full-service spa offering massages • Business amenities include meeting rooms and airport/train station shuttle service • Multiple dining options with 24-hour room service and continental breakfast available daily

Quick Facts

Check-In

12:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Breakfast available

Airport shuttle service

Train Station Drop Service

Train Station Pickup Service

Transportation

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Food & Beverages

Breakfast available

Services

Airport shuttle service

Train Station Drop Service

Train Station Pickup Service

Transportation

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Christmas Eve (24 December) Gala Dinner per adult: USD 25.00.

New Year's Eve (31 December) Gala Dinner per adult: USD 25.00.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Christmas Eve (24 December) Gala Dinner per adult: USD 25.00.

New Year's Eve (31 December) Gala Dinner per adult: USD 25.00.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Pet Policy

Service animals not allowed.

Pets not allowed.

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Amenities

Location

Kandy, Central Province, 20000

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Ratings & Reviews

4.1/5

3.62K Ratings

Menaga Kavindran Nair

4/5

18 Nov, 2023

First and foremost, the view from the hotel is very pleasant one. We actually loved the food in Oak Ray. They have variety of choices and also the way they cook it is really good. We enjoyed it and special kudos to the chefs there. Few things that we suggest, the front counter or the attendant be more vigilant to attend to the guest for check out. We had to move things on our own after waiting for 30minutes but there were attendant downstairs. For the beds, I feel it’s not very comfortable to me but they maintain their spring cleaning which is a very good thing. 👍🏽

Gayani Waduge

5/5

27 Nov, 2023

We stayed 1 night here and our room had a splendid view. Room balcony opens to the right in-front of the Mahaweli river. Rooms, bathrooms are very clean, spacious. Bathroom is equipped with all amenities including a bath tub. We were on a weekend night so dinner was a buffet with local and international cuisines. Average range of food. Staff is helpful and friendly. Check-in and check-out was fast. Parking is not a problem here as they do have a large parking area. Happy with the overall experience!

nishakara nath

1/5

27 Jan, 2024

Hotel full with thieves. I ordered 75 pieces of milk rice for my sister's wedding this month. It has Rs. 5,625/- was paid. But on the day of the wedding, when we asked for the order, the caretaker and staff there told me that our order was given to another wedding. Then they brought 15 pieces of milk rice from somewhere and cut them in half and brought us 30 pieces. We asked for refund but they did not respond. Not reccomending this place to anyone to have there functions. If owner really care about his reputation, he should be more aware of his staff actions. (Oak ray Regency Hotel - "Oak room")

Menaga Kavindran Nair

4/5

18 Nov, 2023

Gayani Waduge

5/5

27 Nov, 2023

nishakara nath

1/5

27 Jan, 2024

Milan Tharaka

4/5

25 Aug, 2023

Have visited the hotel several times now for gatherings and meals. Food has always been good and so has been the service. Ample parking available both in front of the hotel and back. Have not spent a night there to comment on the rooms. Located nicely as well. The lobby area looks modern and stylish and well lit.

Susan Chandy

4/5

12 Dec, 2023

Our large room was split level so it was very inconvenient. The shower leaked. No floor mat or hand towel provided in the bathroom. Restaurant was nice cos facing the river but food was just average.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.