Oaks Port Douglas Resort

3.8/5(826 Reviews) rating

4 Star Hotel locationPin

Port Douglas, Queensland

306

1/306

About hotel

Situated amidst nature's splendor and adorned with lavishness, our 4.5-star resort is the perfect retreat for those seeking to escape the hustle and bustle of daily life. Located just a stone's throw away from the famous Four Mile Beach and the Wildlife Habitat, our resort offers a serene and tranquil setting for you to unwind and rejuvenate. Experience utmost luxury in one of our beautifully designed 147 guestrooms, each boasting a private balcony that offers breathtaking views of our surroundings. Lose yourself in the serene sounds of nature while enjoying modern amenities like iPod docking stations, LCD televisions, and free Wi-Fi. Our lavish en-suite bathrooms come equipped with premium toiletries and a hairdryer to pamper yourself. With numerous activities just a stone's throw away, such as Four Mile Beach at a mere 1.3 km distance and Vie Spa Port Douglas and Macrossan Street within 3 km radius, there's never a dull moment. Explore the local culture at Flagstaff Hill and Crystalbrook Superyacht Marina, both just a short drive from the resort. Pamper yourself at our full-service spa with indulgent massages and facials. With added perks like free Wi-Fi, concierge services, and babysitting services, you can leave all your worries behind. Need to venture out? Our 24-hour business center and area shuttle service are at your disposal. Indulge your taste buds at our renowned on-site restaurant, Oak & Vine, or grab a quick bite at our snack bar/deli. Unwind with a refreshing drink at the bar/lounge, and start your day with a scrumptious full breakfast served daily. Our resort offers convenient transportation options with our roundtrip airport shuttle and complimentary self-parking on-site. Don't miss out on an unmatched hospitality experience. Book your stay at the Oaks Port Douglas Resort, located at 87 Port Douglas Road, Queensland 4877, Australia, and take advantage of our affordable room prices. Book Oaks Port Douglas Resort online now and make your dream vacation a reality.

Highlights

• Located next to a golf course • Within 5 km of airport and railway station • 4.5-star hotel with 147 guestrooms • Ipod docking stations and LCD televisions in rooms • Private balconies with complimentary Wi-Fi • Nearby Four Mile Beach and Wildlife Habitat • Full-service spa with massages and facials • Concierge services and babysitting available • 24-hour business center • On-site dining options with a bar and deli • Roundtrip airport shuttle for a fee • Perfect for both casual and business travelers

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

164

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Shops and commercial services

Snack bar

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Baby Sitting / Child Services

BBQ/Picnic area

Hiking

Pool Table

Breakfast available

Airport shuttle service

Transportation

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Shops and commercial services

Snack bar

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Activities

Baby Sitting / Child Services

BBQ/Picnic area

Hiking

Pool Table

Food & Beverages

Breakfast available

Services

Airport shuttle service

Transportation

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property uses eco-friendly cleaning products.

This property is professionally cleaned.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 1 per stay.

We have included all charges provided to us by the property..

Pool access available from 6:00 AM to 8:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property uses eco-friendly cleaning products.

This property is professionally cleaned.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 1 per stay.

We have included all charges provided to us by the property..

Pool access available from 6:00 AM to 8:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹6,632

₹9,065

27% OFF

+ ₹752 taxes / night

Earn 73 Reward Points

Flat ₹1,054.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹6,632

₹9,065

27% OFF

+ ₹752 taxes / night

Update Price

Earn 73 Reward Points

Flat ₹1,054.75 off included with coupon INTSTAY

Amenities

Location

Port Douglas Rd, Port Douglas, Queensland, 4877

View on Maps

Ratings & Reviews

3.8/5

826 Ratings

Steven Thomas

5/5

31 Jan, 2024

Great experience. Very clean and quiet room. Pool was great. Laundry facilities a bit out of the way but okay. Can be a bit of a journey lugging your bags from the carpark to the room but not too far in most cases. Staff were very friendly.

mictm123

5/5

18 Oct, 2023

We spent five wonderful nights at the Oaks Resort and would stay again in an instant. The staff were extremely helpful and pleasant, reception is 24 hrs which is always a comfort to know. We had breakfast included in our booking and we looked forward to going to the Oak and Vine restaurant each day, the setting of the restaurant is just beautiful. The pool area is my favourite place, plenty of areas to sun bake and a swim up bar that also provides food makes it a very pleasant spot to spend the afternoon. The resort is a bit out of town but then again most of the big resorts are, it’s not a problem if you have a hire car, but if not there is a shuttle service for fee. All in all the Oaks ticked all the boxes for a relaxing holiday.

P. H.

2/5

5 Jan, 2024

I would not stay in this hotel again. Booked a quiet room with two single beds. When we came to our room there was still a king size bed (not a big deal) but the big deal was the door joining our room with the people next door. We could hear everything what they said and their TV all night long. They woke us up 6am because we could hear them and their TV. This is not acceptable! The beds are too soft, I had back pain through the night. There was lots of dust on the TV and behind, inside of the lamp covers and lots of spider webs which could be easily vacuumed along with the dead insect behind the curtain. The outside pool was way too hot, couldn't be in it longer than 10 mins. The staff was great, not complain there. But I would not stay again in this place.

Stephanie T

1/5

4 Dec, 2023

Beware, this is not a 4 star hotel, it is a 3 star at the maximum. Staying at this hotel for 4 nights and a little disappointed. The only reason this can be called a resort is due to the pool, there is no concierge service, the descriptions of the rooms do not align. We were kindly helped by reception as we got a room that was not what we paid for (pool view) along with a few other issues with our included benefits of housekeeping. Reception kindly moved us to another available room that was meant to be a pool view based on their computer system, however when our bags were moved and we opened the curtain of the new room, it's an even more obstructed view and is a garden view room on the first floor. Please note, we are not being picky we paid specifically for a pool view room which was more expensive. We understand we booked through Agoda but we'd like to be reimbursed for the price difference as we ended up in a Garden view not a pool view and this is definitely misleading and deceptive. Its clear that they advertise this way to make extra money. This hotel seriously needs some love and care, the rooms are a little dirty. (Photos attached). We spoke to reception about all the issues, he said verbatim "we can move you to an ACTUAL pool view room". We told him we only have 2 nights left, it's pointless we haven't recieved what we paid for, for the other nights. The staff are not accommodating, they aren't like your typical resort staff that go out their way to ensure you have a comfortable stay. If your looking for budget, then this it it! If your looking for an actual resort look elsewhere!

Steven Thomas

5/5

31 Jan, 2024

mictm123

5/5

18 Oct, 2023

P. H.

2/5

5 Jan, 2024

Stephanie T

1/5

4 Dec, 2023

Yasmin Somji

4/5

19 Nov, 2023

Beautiful resort and quite. Free parking. Further from town. Accessible Room was renovated, spacious and close to the pool, reception, and parking. The bathroom was spacious but unfortunately no shelves or ledge to put any toiletries. That made it v inconvenient. Otherwise, good place.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.