Oakwood Suites Kuningan Jakarta

4.6/5(163 Reviews) rating

5 Star Hotel locationPin

Jakarta, West Java

Oakwood Suites Kuningan Jakarta exterior_detail

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About hotel

Location: With a stay at Oakwood Suites Kuningan Jakarta in Jakarta (Kuningan), you'll be within a 5-minute drive of Grand Indonesia and Golden Triangle. This 5-star aparthotel is 11 mi (17.6 km) from Taman Mini Indonesia Indah and 16.8 mi (27.1 km) from White Sand Beach PIK 2.Rooms: Make yourself at home in one of the 97 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. 42-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Golden Triangle - 0.1 km / 0.1 mi
Jakarta World Trade Center - 1.8 km / 1.1 mi
Bundaran HI - 1.8 km / 1.1 mi
Grand Indonesia - 1.8 km / 1.1 mi
Pasar Festival - 2.2 km / 1.4 mi
Plaza Indonesia - 2.3 km / 1.4 mi
Lotte Shopping Avenue - 2.3 km / 1.4 mi
Plaza Semanggi - 2.5 km / 1.6 mi
Italian Embassy - 2.6 km / 1.6 mi
ITC Kuningan - 2.7 km / 1.6 mi
Kuningan City Mall - 2.7 km / 1.7 mi
Sarinah Mall - 2.7 km / 1.7 mi
Ambassador Mall - 2.7 km / 1.7 mi
Thamrin City Shopping Mall - 2.8 km / 1.8 mi
Jalan Surabaya Flea Market - 2.9 km / 1.8 mi

The nearest airports are:
Halim Perdanakusuma Intl. Airport (HLP) - 13.3 km / 8.3 mi
Soekarno-Hatta Intl. Airport (CGK) - 32.6 km / 20.3 mi

Amenities: Take advantage of recreation opportunities including an outdoor pool and a fitness center.Business Amenities: Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Dining: Satisfy your appetite for lunch or dinner at the aparthotel's restaurant, Gulawatu Lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Swimming Pool

Bell staff/porter

Designated Smoking Areas

Concierge desk

Children's Pool

Breakfast available

Airport shuttle service

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Swimming Pool

Bell staff/porter

Designated Smoking Areas

Concierge desk

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Masks are compulsory at the property.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: IDR 500000 per accommodation.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Masks are compulsory at the property.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: IDR 500000 per accommodation.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹10,541

₹14,719

28% OFF

+ ₹2,541 taxes / night

Earn 130 Reward Points

Flat ₹1,868.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹10,541

₹14,719

28% OFF

+ ₹2,541 taxes / night

Update Price

Earn 130 Reward Points

Flat ₹1,868.88 off included with coupon INTSTAY

Amenities

Location

Kuningan, Jakarta, West Java, 12910

View on Maps

Ratings & Reviews

4.6/5

163 Ratings

Novita Widjaja

5/5

27 Jan, 2024

Dear Oakwood Management, I’d like to say big thank you to Devi (Front Office) for providing me such an amazing and excellent service today! I arrived quite late in the afternoon and when I arrived at the counter, Devi greeted me with the most genuine smile 😊😊😊 I have been having quite a bad day since morning but when I saw that; it just quickly brightens my mood. Thank you Devi .. you really made my day! 😍 Very fast check in process too! LOVE IT! Then there was a slight problem when we got into our room; there was strong smell of smoke from people smoking. Called down to reception and Devi sorted it out right away and got me a new room in 10 minutes! 😍 She personally went up and fetched me to view the new room and made sure I was happy with it. All I can say is this stay is very personal to me and I definitely will come back to Oakwood and for sure will get my family and friends to stay here this coming July. I really appreciate Devi for her exceptional customer service; she truly deserves a raise and promotion. Oakwood Management, please take care of her because I think she’s a rare gem in the hospitality industry. Thank you, and looking forward to seeing you again in July! Warm Regards, Novita

Risa Ueda

1/5

13 Sep, 2023

No one should stay here. There is a restaurant to play loud music until 1am, which makes the floor shake. You never get great sleep in this hotel.

Richard Irving

2/5

25 Aug, 2023

Well, well below the oakwood standard. I usually stay at Oakwood kuningan but was fully booked so decided to try the one in mega kuningan. Rooms are a strange layout. The cupboard door wouldn't close so the light from the cupboard was on all night. The breakfast is a joke. There is a room that reaks of smoke and is air conditioned, or there is a the lobby area which was not air conditioned, was easily 28 degrees. So options are smoky room or sweat. I have to say I have never been to a quality hotel chain that has people smoking in the indoors breakfast area. Food options were terrible, no pork options like at the oakwood, no egg station which even basic 3 stars have, order two fried eggs took 15 mins to cook and when they came they were very, very overcooked. Very poor, a stain on the oakwood name

Novita Widjaja

5/5

27 Jan, 2024

Risa Ueda

1/5

13 Sep, 2023

No one should stay here. There is a restaurant to play loud music until 1am, which makes the floor shake. You never get great sleep in this hotel.

Richard Irving

2/5

25 Aug, 2023

stephen siswandi

4/5

29 Jul, 2023

good place and value for money, the staff also gibe their superb services. thumbs up. but the room still need to be cleaned more

Christopher Wijaya

2/5

17 Dec, 2023

Unfortunately rooms are very old and not well maintained. Not very clean and different experience than as advertised online.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.