Old Town Lx Suites

3.4/5(71 Reviews) rating

3 Star Hotel locationPin

Lisbon, Lisboa Region

134

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About hotel

Location: With a stay at Old Town Lx Suites in Lisbon (Lisbon Old Town), you'll be within a 5-minute drive of Rossio Square and Avenida da Liberdade. This guesthouse is 1.5 mi (2.5 km) from Santa Justa Elevator and 1.7 mi (2.8 km) from Castle of São Jorge.Rooms: Make yourself at home in one of the 7 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Santa Catarina Viewpoint - 0.4 km / 0.3 mi
Mercado da Ribeira - 0.6 km / 0.4 mi
São Bento Palace - 0.6 km / 0.4 mi
Camões Square - 0.8 km / 0.5 mi
Fernando Pessoa Statue - 0.9 km / 0.5 mi
Fado in Chiado - 0.9 km / 0.6 mi
Principe Real Square - 1 km / 0.6 mi
Armazens do Chiado Mall - 1.1 km / 0.7 mi
Carmo Convent - 1.1 km / 0.7 mi
Miradouro de São Pedro de Alcântara - 1.2 km / 0.7 mi
National Museum of Natural History - 1.2 km / 0.7 mi
Botanical Garden - 1.2 km / 0.7 mi
National Museum of Ancient Art - 1.2 km / 0.8 mi
Lisbon City Hall - 1.2 km / 0.8 mi
Commerce Square - 1.2 km / 0.8 mi

The nearest airports are:
Humberto Delgado Airport (LIS) - 13.8 km / 8.6 mi
Cascais (CAT) - 21.2 km / 13.2 mi

Business Amenities: A roundtrip airport shuttle is available for a surcharge.Dining: Take advantage of the guesthouse's room service.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Smoke-free property

Airport shuttle service

Show all Amenities

General Amenities

Smoke-free property

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Safety features at this property include a smoke detector.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Safety features at this property include a smoke detector.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).

Pet Policy

Pets not allowed.

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Amenities

Location

Rua da Boavista, Lisbon, Lisboa Region, 1200-177

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Ratings & Reviews

3.4/5

71 Ratings

Evelyn Blacklock

1/5

13 Aug, 2022

I used Expedia to book three nights at Old Town Lx Suites in August 2022. When I made the booking, I selected "Deluxe Double Room" with king-size bed. I selected that room based on the description and the photo, which showed a clean and spacious room with a king-size bed, nice furniture, and two floor-to-ceiling windows that let in a lot of light. When I actually arrived in Lisbon, however, I was put in a completely different room: small, shabby, not a king-size bed, no nice furniture, and no floor-to-ceiling windows. Thinking it was just a mixup, I contacted the proprietor and explained that I'd been put in the wrong room. Instead of fixing the issue, the proprietor offered various nonsensical explanations, including that the photos on the website were mixed up and that the booking was somehow different on their end than it was on my end. (But my booking also included a *description* of the room, which was completely different from the room I was given; and anyway, it's fraudulent to advertise a room using the wrong photos; so none of this made sense). Long story short, I booked a nice room and was put in a different, shabby room, and the guesthouse did nothing to fix the problem. Whether it was an innocent mistake on their end or just a scam, I don't know, but I bore the burden (and reviews from other guests on Expedia suggest this is not the first time they have put someone in the wrong room). The room also had issues: the top hinge on the patio door was broken, so the door kind of fell in; one of the toilet flushes did not work well; bed was hard; flies on patio. Caveat emptor.

Akshat Mohan

1/5

27 Sep, 2017

One of the worst experience in my life! Firstly, the apartments are situated in a dingy ally that always smell of urine but being open-minded we still went in to the apartment. It was clear that the owners decided to do up the place and to be fair it was very nice to look at. However that is it... The only positive... The apartment themselves stank of urine and the sheets were dirty and stained. However, again, we tried to keep an open mind about the place... We really shouldn't have... One our second day our shower started to chuck up urine (picture attached). So we called Anna, who after explaining for 5 minutes said they will send a plumber round (to be fair they did and it was sorted) but there was no mention of an apology or a refund! Given that this place still charges a fortune for the apartment and this is clearly an ongoing issue as other comments also reflect the plumbing issue. DO NOT STAY HERE!

Tom Van Bel

4/5

25 Sep, 2019

Now known as Old Town LX suites, we were given room 104 and it's a very nice spacious room with a balcony. The room has well functioning airco (only cooling used). The flatscreen tv was mounted quite high, almost above the door. But the location is great! Close to metro and ferry, timeout market and Rebeira market. Plenty of nice bars and restaurants in the neighbourhood... also the city center is close by. It's not perfect, not sound proof but it's also a matter of knowing this and respecting the other guests. I wouldn't put a high pile carpet in a hotel room, it's hard to keep clean even if you vacuum every day. Mails aren't answered, only standard forms are sent, switching from English to French??? I was lucky people were on site to let me in. With all the luggage and the searching the codes etc were just too much at the arrival. Once settled that all worked great! We had a very nice stay of 5 days!

Spencer Cundy

1/5

4 Nov, 2018

Ok organised a second night . Then thay told us. It is booked out. Did bother to tell us if you went out how to relock the main door to the unit. Flat screen TV in the unit we are still looking for it. Sound proof rooms metioned on the descriptions. Could hete every step from up stairs. Also every word of a conversation out side our front door when the podter on our side of the front door is think of others. Tread carefully. Spencer Cundy.

Evelyn Blacklock

1/5

13 Aug, 2022

Akshat Mohan

1/5

27 Sep, 2017

Tom Van Bel

4/5

25 Sep, 2019

Kelvyn Fuller

1/5

23 Jul, 2022

Smelly mould with no view. We booked an apartment with a kitchenet. No cooking utensils no tea or coffee or kettle. No air con. No toilet paper! Cheap and nasty.

Spencer Cundy

1/5

4 Nov, 2018

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.