Ole Sereni

4.4/5(814 Reviews) rating

4 Star Hotel

1/82

About hotel

Embrace the enchanting spirit of Nairobi at our extraordinary 4.5-star hotel, situated in the bustling Nairobi West area. This ideal location lands you just a quick 4-minute drive from the expansive Nairobi National Park and a mere 6-minute jaunt from the ever-popular Nyayo National Stadium, ensuring a prime base for exploring the city's best attractions. Unwind in one of our meticulously appointed 134 guestrooms, equipped with top-of-the-line amenities like complimentary Wi-Fi and wired internet, LED televisions, and lavish bathrooms stocked with luxurious toiletries. Experience a warm and welcoming stay at our hotel, with our friendly staff ready to cater to your every need. Immerse yourself in the energetic atmosphere of the surrounding area, with The Nextgen Mall only a short 0.5 km away and the historically significant Nairobi Railway Museum just a quick 5-minute drive. Relax on a peaceful getaway with a range of spa services available, including access to our health club, outdoor pool, and serene spa tub. For added convenience, our hotel offers a shuttle to the casino and nearby shopping center. For the savvy business traveler, our hotel provides the perfect environment with complimentary wired internet access, a fully equipped business center, and the option of limo/town car services. Planning a meeting or event? Our spacious conference rooms and expert event planning services have got you covered. With free self-parking and a 24-hour airport shuttle, transportation is effortless for our distinguished guests. Satisfy your appetite at any of our three dining options, featuring The Big Five Restaurant where an array of international delicacies await. Additionally, our two stylish bars offer a selection of refreshing drinks and a welcoming atmosphere. Don't miss out on our scrumptious buffet breakfast served daily. Book your stay at our exceptional hotel and discover the charm of Nairobi. 254 Ole Sereni room prices can be found right here at our hotel. Don't wait any longer, book 254 Ole Sereni Online today to secure an affordable and comfortable stay. Our hotel's address is Mombassa Road, Opp. Zain offices / Parkside Tower18187-00500, Kenya, making it easily accessible for our valued guests.

Highlights

• Located in the vibrant Nairobi West neighborhood • Just a short 4-minute drive from Nairobi National Park • 134 individually decorated guestrooms with modern amenities • Complimentary wired and wireless internet for staying connected • Recreational amenities include a health club, outdoor pool, and spa • Conveniently close to popular attractions like Nyayo National Stadium and Parliament Building • Easy access to transportation with a roundtrip airport shuttle • Ideal for both casual and business travelers • Delicious international cuisine offered at 3 restaurant options • Event planning and conference facilities available • Shopping and casino easily accessible with shuttle service • Luxurious massages, body treatments, and facials available for relaxation • Complimentary self-parking for guests' convenience • Variety of room options including luxury, boutique, and budget.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

134

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

On-Site parking

Designated Smoking Areas

Terrace

Concierge desk

Sauna

Breakfast available

Coffee/tea

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

On-Site parking

Designated Smoking Areas

Terrace

Concierge desk

Sauna

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve rollaway/extra beds.

Tax ID - P051183856D.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve rollaway/extra beds.

Tax ID - P051183856D.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Pet Policy

Pets not allowed.

₹8,657

₹12,589

31% OFF

+ ₹2,620 taxes / night

Earn 112 Reward Points

Flat ₹1,610.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹8,657

₹12,589

31% OFF

+ ₹2,620 taxes / night

Update Price

Earn 112 Reward Points

Flat ₹1,610.88 off included with coupon INTSTAY

Amenities

Location

Mombasa Road, Nairobi, 18187-00500

View on Maps

Ratings & Reviews

4.4/5

814 Ratings

Diana Maina

4/5

20 Dec, 2023

I went for a brief stay cation there and I had the best time there. From the service to the food everything was top notch. I would highly recommend the lamb chops if you plan on going to ole serenity for like dinner or lunch. It was the most amazing thing I have ever!!!

Lawrence Tang

5/5

15 Oct, 2023

We stayed at this hotel for our first night of our safari trip. It's very close to the airport. What made this place special is that it overlooks the Nairobi national park. We managed to spot a giraffe on early morning from the room window. It has a steak house which serves quite good quality food. The rooms were clean and well equipped.

Ada Ndekile

5/5

13 Sep, 2023

The hotel has an edge with it's proximity to the Airport and the Park. The balcony has doors that can be shut especially if you want some quiet as the room faces the road. The staff from chefs, waiters, receptionist were really nice and I was able to pick up some Swahili. I hope to be able to hold a long conversation by my next trip.

Candy Banda

4/5

7 Sep, 2023

If you want to see beautiful decor and gorgeous African themed pieces then this is the place. The rooms were extremely hot and the AC did not work. The service was extremely slow and the staff didn't seem like they wanted to be there. The conference rooms are lovely and well equipped. The location is the best and worst in the sense that it is close to the airport and to a shopping centre, however its parallel to a very busy road and that means it gets noisy. Overall, lovely architecture, disengaged staff and clean hotel.

Diana Maina

4/5

20 Dec, 2023

Lawrence Tang

5/5

15 Oct, 2023

Ada Ndekile

5/5

13 Sep, 2023

Moureen Mihingo

5/5

30 Jan, 2024

The food is 🥰😘 . 28th January Nyama choma was delicious and very soft. I loved it! The live band is a keep. The place is beautiful both day and night. Serenity 👌

Candy Banda

4/5

7 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.