Once in Ella

5/5(5 Reviews) rating

3 Star Hotel locationPin

Ella, Badulla District

1/25

About hotel

Once in Ella is a luxurious and sophisticated hotel that stands out as an ideal destination for discerning travelers seeking a unique and unforgettable experience. Located in the mountains of Ella, Sri Lanka, this exquisite guesthouse offers a perfect blend of modern sophistication and historic charm, setting it apart from other accommodations in the area. The architectural elegance and interior design of Once in Ella are truly captivating, with lavish furnishings, art collections, and signature elements that create an inviting atmosphere for guests. The hotel features 2 individually furnished guestrooms, each offering a pillowtop bed, private balcony or patio, and complimentary wireless Internet access. The private bathrooms are equipped with showers, bidets, and hair dryers, ensuring a comfortable stay for every guest. When it comes to attractions, Once in Ella is conveniently located within walking distance of Suwadivi Ayurveda Health Care and Nature Trail Ella, as well as Kinellan Tea Factory and Little Adam's Peak. Other nearby landmarks include Nine Arches Bridge, Uva Halpewaththa Tea Factory, Ella Rock, Ravana Falls, and more. Guests can take in the stunning views from the hotel's garden and enjoy amenities such as complimentary wireless Internet access and free self-parking. Dining options include daily continental breakfasts served from 7:00 AM to 10:00 AM for a fee. The hotel's central location on Temple Rd in Ella makes it easy for guests to explore the local culture and attractions, with easy access to iconic landmarks and hidden gems that enhance the guest experience. Whether you're a leisure traveler seeking relaxation or a business traveler looking for a productive stay, Once in Ella offers world-class amenities to cater to your every need. From a state-of-the-art spa and wellness center to exquisite dining options that celebrate local flavors and international cuisine, each experience is crafted to exceed expectations. The hotel's personalized service and exceptional hospitality leave a lasting impression on every visitor, as evidenced by glowing guest testimonials that highlight memorable moments at Once in Ella. For those looking to book a stay at Once in Ella, room prices and online reservations can be easily accessed through the hotel's website. Overall, Once in Ella is a truly exceptional destination that promises a luxurious and unforgettable experience for all who visit..

Highlights

• Conveniently located in the mountains, a short 10-minute walk from Suwadivi Ayurveda Health Care and Nature Trail Ella • Close proximity to Kinellan Tea Factory (1.7 km) and Little Adam's Peak (2.2 km) for a taste of local culture and nature • 2 individually furnished guestrooms with pillowtop beds and private balconies or patios for a cozy stay • Stay connected with complimentary wireless Internet access in all rooms • Refresh in private bathrooms with showers, bidets, and hair dryers for added convenience • Enjoy garden views and stay connected with complimentary wireless Internet access • Free self-parking available onsite for hassle-free arrival and departure • Start your day with a delicious continental breakfast from 7:00 AM to 10:00 AM for a fee • Explore nearby attractions like Nine Arches Bridge, Ella Rock, and Ravana Falls for a memorable experience • Immerse yourself in the local culture with visits to Dowa Temple, St Mark's Church, and Kataragama Devale • Indulge in the scenic beauty of Amphitikanda Tea Estate and Muthiyangana Raja Maha Viharaya • Relax and unwind with a variety of amenities including a garden and complimentary wireless Internet access • Tailor your stay to your needs with a range of room options and personalized services • Experience the best of Ella with easy access to key transit points and popular tourist spots • Elevate your stay with exclusive spa services, personalized concierge assistance, and stunning mountain views • Sustainable practices in place to ensure a responsible and eco-friendly stay for conscious travelers.

Quick Facts

Check-In

2:30 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Breakfast available

Show all Amenities

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

There is no front desk at this property. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

There is no front desk at this property. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

Pet Policy

Pets not allowed.

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Amenities

Location

Temple Rd, Ella, Badulla District, 90090

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Ratings & Reviews

5/5

5 Ratings

Simon Urich

5/5

16 Apr, 2023

Thank you for the good stay here. It was really a comfortable Hotel with Jungle feeling and Sounds very nice. You can hear different Animals from the amazing jungle view. If we come a second time to Sri Lanka than we will visit your Hotel again. We can recommend the hotel and also the very friendly older couple, with the amazing breakfast service. Very good Price and Quality. Thank you.

Amal prasad

5/5

18 Sep, 2023

Beautiful Location and clean place and fresh staff, must visit hotel in ella

Jasmin Irshaid

5/5

12 Jan, 2024

We were lucky enough to spontaneously stay here for two nights. It was a super nice room with a balcony and modern bathroom. The view of the jungle was magical. The furnishings are very harmonious and you feel very comfortable. The owner was very friendly and we wish the family all the best! Thank you again!!

Simon Urich

5/5

16 Apr, 2023

Amal prasad

5/5

18 Sep, 2023

Beautiful Location and clean place and fresh staff, must visit hotel in ella

Jasmin Irshaid

5/5

12 Jan, 2024

Marta Lüdtke

5/5

22 Mar, 2023

A very nice accommodation, with a nice view of the garden where you can watch monkeys. The hosts were super nice and made a lot of effort. Delicious breakfast!

Ook Dom

5/5

4 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.