One Hotel

4.1/5(134 Reviews) rating

3 Star Hotel

1/45

About hotel

When planning your trip to Hanoi, look no further than One Hotel for affordable yet quality accommodations. Strategically located in C3/D6 New Cau Giay Residence, Tran Thai Tong Street, Dich Vong Ward, Vietnam, this hotel offers easy access to popular destinations such as Hoan Kiem Lake, Vietnam National University, and West Lake, all within a quick 10-minute drive. One Hotel has 35 elegantly designed rooms, each equipped with modern amenities for a comfortable and connected stay. From minibars to LCD televisions to complimentary Wi-Fi, guests can unwind after a day of exploration. The luxurious bathrooms, complete with complimentary toiletries, will make you feel right at home. But what truly sets One Hotel apart is its close proximity to numerous cultural attractions and shopping centers. Immerse yourself in the local culture by visiting museums like the Vietnam Museum of Ethnology or take a leisurely walk at Thu Le Park. For those seeking some retail therapy, the Australian Embassy and Lotte Center Hanoi are just a short drive away. Whether travelling for business or pleasure, One Hotel has got you covered. The hotel offers convenient amenities such as express check-in, dry cleaning/laundry services, and a 24-hour front desk. With a rooftop terrace and garden, as well as free Wi-Fi, guests can stay connected while enjoying the beautiful surroundings. After a long day, dine at the on-site restaurant and indulge in mouth-watering dishes or unwind with a drink at the bar/lounge. Room service is also available for those who prefer to dine in. And for the ultimate convenience, the hotel offers a roundtrip airport shuttle and free self-parking. With its unbeatable location, first-class amenities, and affordable One Hotel room prices, this hotel is an ideal choice for all travelers in Hanoi. Don't hesitate to book your stay at One Hotel online and experience the remarkable capabilities of natural language generation. And with Noi Bai Intl. Airport just 25 km away, reaching the hotel is a breeze.

Highlights

• Central location in vibrant Hanoi's Cau Giay district, near Hoan Kiem Lake • Variety of room options to suit all budgets, with modern amenities • Close to Hanoi's top attractions, including Vietnam National University and Vietnam Museum of Ethnology • Rooftop terrace and garden for relaxation and stunning city views • Free Wi-Fi available throughout the hotel • Easy access to Hanoi's airport (25km) and railway station (within 3km) • Express check-in and 24-hour front desk for convenience • On-site restaurant and bar/lounge for dining options.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Terrace

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Terrace

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property is not currently implementing any enhanced cleaning measures.

Car required.

Special check-in instructions

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

A car is required for transportation to and from this property..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property is not currently implementing any enhanced cleaning measures.

Car required.

Special check-in instructions

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

A car is required for transportation to and from this property..

Pet Policy

Service animals not allowed.

Pets not allowed.

₹1,528

₹2,122

28% OFF

+ ₹192 taxes / night

Earn 17 Reward Points

Select Rooms

Classic Room

215 sq.ft (19.97 sq.mt)

Smoking policy – non-smoking available

Shower

Electric kettle

Minibar

Free toiletries

Desk

Room Service

Slippers

Private bathroom

Hairdryer

Coffee machine

Housekeeping - daily

Air conditioning

See All

OPTION 1

Refundable

₹1,528

₹2,122

28% OFF

+ ₹192 taxes / night

Update Price

Earn 17 Reward Points

Amenities

Location

C_u Gi_y, Hanoi, 100000

View on Maps

Ratings & Reviews

4.1/5

134 Ratings

Duyen Bui

2/5

14 Dec, 2023

Very true this hotel smell real bad. Smoke openly, door crack no where to run from the hotel when some local decide to bang a side chick then go smoke. I woke up at 3 am coughing cause an idiot decide to go smoke. Cant believe they just allowed it. No standard

Javi TWD

1/5

7 Jan, 2023

Do not stay here. No English speaking staff, the owner is a crook and just tries to grab your money. Rooms smell like cigarettes and the locals use this hotel like their home (very loud/ open doors talking between rooms and openly smoking) Also - horrible location

Tam Nguyen

5/5

18 Feb, 2017

Highly recommended for business trip in Cau Giay district. Relatively new hotel, well-equipped. Staffs are attentive, though not those you find in 5-star hotels. Buffet breakfast is very good. Fruit, toast, egg, steamed vegetable, some Vietnamese dishes. If you stay for long term, ask directly for special deal.

Duyen Bui

2/5

14 Dec, 2023

Javi TWD

1/5

7 Jan, 2023

Tam Nguyen

5/5

18 Feb, 2017

Andrew T

5/5

26 Aug, 2019

Receptionist (Ms Phuong) was very friendly and spoke good English. The restaurant manager was also friendly and personally delivered a fruit plate to my room to apologise that the restaurant was under renovation. Even so they still served breakfast.

2C-My Ngo N. Uyen

3/5

23 Jul, 2019

It's clean, full furnished. You can have breakfast on the rooftop. It's not so good but reasonable. It's located in the area with lots of local food

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.