One Pacific Place Serviced Residences

4.1/5(883 Reviews) rating

3 Star Hotel

One Pacific Place Serviced Residences facade

1/63

About hotel

Looking for affordable accommodations that don't compromise on comfort and convenience? Look no further than One Pacific Place Serviced Residences, located at 161 H.V. Dela Costa Street, Salcedo Village, Manila1220, Philippines. Just a stone's throw away from the Canadian and Australian Embassies and other top tourist destinations, our premium serviced residences offer the ultimate blend of luxury and accessibility. Dive into pure relaxation and soak up the perks of our meticulously furnished guestrooms, featuring modern amenities like LCD televisions, cable programming, and complimentary Wi-Fi. Indulge in a revitalizing rain shower while enjoying our complimentary toiletries, and choose from 144 spacious rooms to call your temporary home. Embrace the prime location of our residence and explore the vibrant city of Makati, with must-visit destinations like the Greenbelt Shopping Mall, Ayala Triangle Gardens, and Makati Medical Center just a short distance away. And with the Ninoy Aquino International Airport a mere 12 kilometers away, getting to and from our residence is a breeze with our roundtrip airport shuttle service. Take advantage of our exceptional facilities, including an outdoor pool and a fully-equipped fitness center, perfect for unwinding after a day of exploring. And with added perks like complimentary newspapers in the lobby, concierge services, and dry cleaning/laundry services, we ensure your utmost convenience. End your day with a delicious meal at our on-site restaurant, The Strand Cafe, or enjoy a drink at our bar/lounge. Experience the epitome of luxury and convenience with One Pacific Place Serviced Residences. Don't miss out on our unbeatable room prices and book your stay with us online today. Elevate your trip to the Philippines to unparalleled heights with us.

Highlights

• Prime location in the heart of Makati, within a 5-minute walk of Canadian Embassy Philippines and Australian Embassy Manila • Family-friendly hotel with 144 individually furnished guestrooms, featuring refrigerators and LCD televisions • Complimentary Wi-Fi and rainfall showerheads in bathrooms • Easily accessible from Ninoy Aquino Intl. Airport (12 km) and railway station (2.3 km) • Within walking distance to popular attractions such as Ayala Triangle Gardens (1.4 km) and Greenbelt Shopping Mall (1.1 km) • Outdoor pool and fitness center for recreational activities • Additional amenities include concierge services, business facilities, and on-site dining options • Budget-friendly option for casual and business travelers

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

144

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Designated Smoking Areas

Concierge desk

Children's Pool

Breakfast available

Airport shuttle service

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Designated Smoking Areas

Concierge desk

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: PHP 2000.00 per night.

We have included all charges provided to us by the property..

Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: PHP 2000.00 per night.

We have included all charges provided to us by the property..

Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

₹4,175

₹10,143

59% OFF

+ ₹969 taxes / night

Earn 51 Reward Points

Flat ₹734.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹4,175

₹10,143

59% OFF

+ ₹969 taxes / night

Update Price

Earn 51 Reward Points

Flat ₹734.75 off included with coupon INTSTAY

Amenities

Location

Salcedo Village, Makati, 1220

View on Maps

Ratings & Reviews

4.1/5

883 Ratings

Jeremy Benson

5/5

25 Jan, 2024

This was my second time staying at One Pacific. The first time was 10 years ago. The facility hasn’t changed much. The staff is polite and professional. Rooms are simple but clean. The pool is cold but on a hot afternoon it’s not too bad. The restaurant was just as wonderful as I remember with great window seats to watch the world go by while you have a nice breakfast. This time around I was traveling with my 5 year old. We discovered the kids play area located above the fitness center. There were lots of toys and a playhouse. We had a great time. The location is great if you’re working in the city or want to be near the prime locations. I would highly recommend this hotel to anyone who is on an extended stay.

EVELYN CAPEDING

1/5

28 Dec, 2023

Dear Management Team (OPP) I am writing to express my deep disappointment with the numerous issues we encountered during our recent two-night stay at your establishment. While we appreciate the competitive rates, the overall experience was subpar and left us with a negative impression. Firstly, a consistent and distressing issue we faced was the presence of cockroaches throughout our stay. These pests were spotted on the side table and even inside the entrance door. I even captured a video of a cockroach in the bathroom. I promptly brought this matter to the attention of the duty manager, but this persistent problem significantly detracted from our comfort and overall satisfaction. Furthermore, despite our prior request and the trauma of our initial parking experience, we were unable to secure guaranteed parking upon our return to the hotel. This forced us to rely on Grab car services to ensure a parking spot would be available when we returned. The inconvenience of waiting for parking, especially after a tiring Christmas party event, was highly frustrating and served to exacerbate our already negative experience. In addition to these issues, the restaurant's ventilation system appeared inadequate, as the lingering smell of food permeated our clothes. Despite showering, the odor persisted, necessitating an additional shower to mitigate the unpleasant aroma. This aspect further contributed to our dissatisfaction with our stay. Regrettably, If a complimentary accommodation is offered, I will have to respectfully decline. The combination of the traumatic parking experiences, the persistent presence of cockroaches, and the lingering smell from the restaurant have left an indelible negative impression. Even with the lure of free accommodation, I cannot overlook the significant impact these issues have had on our stay and our overall perception of your establishment. I hope that this feedback catalyzes for meaningful improvements to address these critical concerns. We genuinely wish for a positive guest experience and hope that our feedback will contribute to the enhancement of your services for future guests. Thank you for your attention to these matters, and we hope to see significant improvements in the future. Sincerely, From Room 3507 PS: I have a video of the small cockroach. Just let me know if you want to see I am trying to upload unfortunately not supported. I tried to capture some photos. To be honest, it is all over the room there are like on the side table, entrance door, and sink. It was a nightmare to me.

Shen Burlaos

5/5

25 Oct, 2023

- it's very cozy, and staff are nice and accommodating. - banks, atms and fast food are just walkable. -the only negative thing I have from this place is the payment method, as we booked online, but we need to pay from the hotel would be nice if we could pay it ahead of time. - breakfast not included which means you also need to pay separately, some hotels offer breakfast and room already. - but it's a nice place I'll surely be back again.

dhebz bustillos

1/5

22 Jan, 2024

Due to change of plans, I had to make two separate reservations for my stay here. By the way this is not the first time I am staying at One Pacific Place. I have stayed here for over a week in 2023 and in all honesty, back then, service was really good and they have provided me a good room with proper cabinet to stash clothes for over a week stay. Prior making the extension of my reservation, which I can only book thru their website to ensure that I will book the same type of room and that I dont need to check out and check in again, I made a call to speak to their reservation staff and I was assured that my bookings will be attached and that I do not need to check out and check in again. Few hours prior checkin in, I called to check and verify that I will get ONE ROOM with queen bed and the person on the phone assured me that I wont need to check out and check back in. So I thought everything went well. When I checked in, they told me that they do NOT have the room with queen bed anymore and that the only room available is the twin bed. SO basically, I need to check out and check in again. As soon as I get into the room, I slept and I did not unpack my stuff. When I had the time in the evening around 10PM to unpack and arrange my stuff, I noticed their closet. There was no space for stashing my clothes. These people are aware I am staying here for 5 days and yet they gave me a room with no space for clothes. Yes, I can hang the clothes but if that is what they want me to do I wish they provided enough hangers. (I am posting a photo of the actual closet). So I called the reception to check if this is the standard room and she said, SPECIAL REQUESTS WILL NOT BE GUARANTEED AND ONLY DEPENDING ON AVAILABILITY. So I asked, a decent closet is a special request? And I dropped the call. The next day, I approached the housekeeping staff and on my way to approach him, there was a lady who was supposedly talking to him and was about to head to the elevator but decided to stay to listen to our conversation. I made an assumption that she is his supervisor. SO I asked the housekeeping if I can have a laundry bag (I have been in different parts of the world and I never EVER asked for hotels to provide a laundry bag because this is a pretty standard thing everywhere in the world). The housekeeper was nice enough to explain that I can only get a laundry bag if I will avail the laundry service. He offered a trash bag instead and I refused because I said I am not putting rubbish in the bag but soiled clothes which I plan to have laundried later on my stay. But i said it’s okay and walked back to my room. The lady who was listening to our conversation said “Sorry its because of sustainability reason” and because she wanted to explain herself more, I let her and walked back and approached her I said “I am sorry, what do you mean sustainability reason?” I even said that I will be staying here not for just a night but 5 days. She then changed her mind and said she will provide one. I told her, "its ok, I paid 12400 pesos for 5 days stay I will just find something else to use for the clothes that is not a garbage bag" The quality their service is going downhill. Will probably consider going somewhere else next time.

Aigie Diaries

4/5

28 Aug, 2023

Long overdue review. I stayed here last April 2022 to take an exam, and luckily I passed! The hotel is conveniently located just steps from the testing center, making it an ideal choice for me. The rooms were comfortable and clean, although the noise from outside and other rooms is sometimes audible. The food was fine, and I only had the breakfast buffet right after my exam. I had already fully paid for my hotel booking ahead of time, but upon check out I was asked to pay again. I informed the staff that I had already paid showing them my receipt and the issue was resolved quickly. Overall, I had a great stay. I especially loved its close proximity to fast food restaurants like Jollibee and McDonald's, as well as to a 7/11 that was open 24 hours a day. I would definitely recommend this hotel to anyone taking an exam at the nearby testing center.

Jeremy Benson

5/5

25 Jan, 2024

EVELYN CAPEDING

1/5

28 Dec, 2023

Shen Burlaos

5/5

25 Oct, 2023

dhebz bustillos

1/5

22 Jan, 2024

Aigie Diaries

4/5

28 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.