One-Stop Residence Hotel & Office

3.8/5(882 Reviews) rating

3 Star Hotel locationPin

Kuala Lumpur, Selangor

One-Stop Residence Hotel & Office facade

1/68

About hotel

Explore the dynamic and vibrant city of Kuala Lumpur while indulging in unparalleled comfort at the One-Stop Residence Hotel & Office. Located at Jalan Metro Pudu Dua, Fraser Business Park55100, Malaysia, our hotel offers an ideal location for guests to easily access all that the city has to offer. Our hotel features 209 well-appointed air-conditioned rooms that provide a perfect mix of luxury and functionality. Each room is equipped with essential amenities such as complimentary Wi-Fi, cable programming on LCD televisions, refrigerators, safes, and coffee/tea makers. Daily housekeeping ensures a refreshing and rejuvenating stay for our guests. Our prime location allows guests to reach popular shopping destinations like MyTown Shopping Centre and Sunway Velocity Mall, in just a 5-minute drive. For business travelers, Mitsui Shopping Park LaLaport and Prince Court Medical Centre are in close proximity. Fashion enthusiasts can head to KWC Fashion Wholesale, which is only 1.6 km away from our hotel. Unwind and relax in one of our two outdoor swimming pools or maintain your fitness routine at our state-of-the-art gym. Our hotel also offers dry cleaning/laundry services, luggage storage, and a multilingual staff to cater to your every need. Leave the hassle of parking to us, with our convenient self-parking options. When hunger strikes, our grocery/convenience store has you covered with a variety of snacks and drinks. Our unbeatable location and modern amenities make the One-Stop Residence Hotel & Office a perfect choice for a remarkable stay in Kuala Lumpur. Book One-Stop Residence Hotel & Office Online now to experience the city like never before. Don't miss out on the chance to stay at our one-of-a-kind hotel.

Highlights

• Located in the heart of Kuala Lumpur, near popular tourist attractions • Easy access to airports and railway stations (KUL - 54.6 km, SZB - 23.8 km) • Variety of room options including air-conditioned rooms with LCD TVs and free wifi • Recreational amenities including 2 outdoor pools and a fitness center • Convenient on-site grocery/convenience store • Business-friendly facilities such as dry cleaning/laundry services and multilingual staff • Nearby attractions: MyTown Shopping Centre (1.3 km), Sunway Velocity Mall (1.6 km), and Berjaya Times Square (2.5 km) • Ideal for both casual and business travelers • Self parking available for a fee • Daily housekeeping included for a comfortable stay.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

209

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

Banking services

Children's Pool

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

Banking services

Activities

Children's Pool

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

This property is professionally cleaned.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MYR 250 per stay.

We have included all charges provided to us by the property..

Pool access available from 7:00 AM to 10:00 AM.

Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

The property is professionally cleaned.

The front desk is open daily from 8:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

This property is professionally cleaned.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MYR 250 per stay.

We have included all charges provided to us by the property..

Pool access available from 7:00 AM to 10:00 AM.

Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

The property is professionally cleaned.

The front desk is open daily from 8:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹2,105

₹3,285

36% OFF

+ ₹350 taxes / night

Earn 24 Reward Points

Select Rooms

OPTION 1

Refundable

₹2,105

₹3,285

36% OFF

+ ₹350 taxes / night

Update Price

Earn 24 Reward Points

Amenities

Location

Main Lobby, Kuala Lumpur, Selangor, 55100

View on Maps

Ratings & Reviews

3.8/5

882 Ratings

Stephanie Young

1/5

7 Nov, 2023

Not recommended for those who value their privacy! This company allows cleaning staff to enter rooms for cleaning without the guest's permission. In addition to guest having room keys, cleaning staff or maintenance also have room cards. This casual access may not be suitable for those who prioritize privacy.

Q biao

1/5

1 Sep, 2023

Poor management. I wanted to collect the room keys one day before the rental date (a 6-month rental contract). They said they could not accommodate this request and wanted to charge me RM50 to amend the contract. This was somewhat understandable. I then requested to view the room one day before the rental date, but they also rejected. The next day when I moved in, I found that the room was still dirty. There are cigarette butts at the balcony, and the aircond was dirty as hell, dropping a lot of dust right after it was turned on. It was definitely not ready for move in. I think I should ask them to refund some money as compensation. If I have to pay to get the keys early, they should also be responsible for not properly cleaning the room, which caused the tenant to be unable to move in immediately on the rental date. 👎👎👎

Minh Thuận Võ

5/5

14 Jan, 2024

Fairly good, avg pricing, had some small issue with the bill when checkout. Overall decent

H. TM

1/5

24 Feb, 2023

My first stay at this hotel was in July 2014, since then I have stayed more than 20 times...but I think I will no longer stay there during my visits to KL. I am writing a detailed review, and I hope the management will consider before they lose many other loyal customers. 1- TV did not function, channels will play for few sexonds then screen will turn black. 2- bed mattress is very bad, I couldnt sleep enough, you can feel all the coils inside the mattress...it is very old... 3- sink in the toilet is not functioning, once you open the water, it will flows in all directions, and will get your clothes wet even if you only intend to wash your hands. 4- AC is very loud..it is really noisy. 5- Hairdryer provided but not working, I think it is the same one since 2014... 6- internet very slow, it is hard to stream or do some basic surfing. 7- Parking: in 2014 it was free, but they start to charge 10 RM since few years ago...since 2018 or 2019..not sure. 8- Price: Price was pretty cheap before, I used to book same room for only 80-100 RM, if during peak season...may reach 125 RM. but my last stay was 155 RM room rate 10 Parking 10 Tourism tax....so total 175 RM I think for this price I can get many other better alternative options nearby. Long time ago, they used to give free rapid KL card to use trains around KL for free, but they stopped doing that since 2016. So, I hope the management will takr note of my review as a loyal customer, who really loves one stop residence..and wish to stay again here.

Stephanie Young

1/5

7 Nov, 2023

Q biao

1/5

1 Sep, 2023

Minh Thuận Võ

5/5

14 Jan, 2024

Fairly good, avg pricing, had some small issue with the bill when checkout. Overall decent

H. TM

1/5

24 Feb, 2023

Amit Pahwa

3/5

11 Sep, 2023

Great central location but rooms are old and under maintained. Feels a bit shady.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.