Onsen Guesthouse Tsutaya - Hostel

4.6/5(195 Reviews) rating

2 Star Hotel locationPin

Hakone, Kanagawa (prefecture)

Onsen Guesthouse Tsutaya - Hostel featured

1/20

About hotel

Welcome to Onsen Guesthouse Tsutaya - Hostel, a hidden gem in the heart of Hakone, Japan. This unique destination is perfect for discerning travelers seeking a blend of modern sophistication and historic charm. Located in Miyanoshita, this hostel offers easy access to iconic landmarks such as Hakone Kowakien Yunessun and Lake Ashi, making it an ideal base for exploring the beauty of Hakone. With 52 guestrooms, Onsen Guesthouse Tsutaya - Hostel provides a comfortable and inviting atmosphere for guests to relax and unwind. Each room is equipped with complimentary wireless Internet access, ensuring that you stay connected throughout your stay. The hostel's amenities include hot springs, complimentary wireless Internet access, and a vending machine, providing guests with everything they need for a memorable stay. Whether you're looking to relax in the hot springs or explore the nearby attractions, Onsen Guesthouse Tsutaya - Hostel has something for everyone. The hostel's central location makes it easy to visit popular sites such as Hakone Open Air Museum, Chisuji Falls, and Hakone Gora Park. For those looking to explore further afield, the hostel is also within driving distance of Gotemba Premium Outlets and other must-see destinations. Onsen Guesthouse Tsutaya - Hostel prides itself on its exceptional hospitality and personalized service, ensuring that every guest has a memorable experience. From luxurious suites to spacious rooms with breathtaking views, the accommodations at Onsen Guesthouse Tsutaya - Hostel are designed to exceed expectations. The hostel's state-of-the-art spa and wellness center offer a range of treatments to help guests relax and rejuvenate, while the exquisite dining options celebrate local flavors and international cuisine. Whether you're traveling for business or pleasure, Onsen Guesthouse Tsutaya - Hostel has everything you need for a comfortable and enjoyable stay. Book your stay at Onsen Guesthouse Tsutaya - Hostel online today and experience the best of Hakone in style and comfort. Address: 240-1 Sokokura, Ashigarashimogun, Kanagawa250-0403, Japan.

Highlights

• Well Situated in Hakone (Miyanoshita), within a 15-minute drive of Hakone Kowakien Yunessun and Lake Ashi • Close proximity to popular attractions such as Hakone Open Air Museum, Okada Museum of Art, and Hakone Gora Park • Easy access to transportation with Haneda Airport (HND) 97.2 km away and Narita Intl. Airport (NRT) 163.7 km away • 52 well-appointed guestrooms with complimentary wireless Internet access and in-room safes • On-site hot springs for relaxation and rejuvenation, along with a vending machine for added convenience • Business amenities include luggage storage, laundry facilities, and a common area with a microwave • Self-parking available for a fee to ensure hassle-free arrival and departure • Diverse dining options nearby, ranging from casual cafes to gourmet restaurants • Scenic views of Miyagino Hayakawa Breakwater Cherry Blossoms and Gyokuren Shrine in the vicinity • Unique selling points include personalized concierge assistance and sustainable practices for eco-conscious travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Smoke-free property

Vending machines

Show all Amenities

General Amenities

Smoke-free property

Vending machines

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Cashless payment methods are available for all transactions.

The front desk is open daily from 6:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

The front desk is open daily from 6:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹20,408

₹24,333

16% OFF

+ ₹2,114 taxes / night

Earn 225 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

Family Room with Balcony and Bathroom, Non Smoking

Smoking policy – non-smoking available

Ironing facilities

Free toiletries

Safe

Toilet

Private bath or shower

Housekeeping - daily

Air conditioning

Toothbrush

Toilet paper

Shampoo

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹20,408

₹24,333

16% OFF

+ ₹2,114 taxes / night

Update Price

Earn 225 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Sokokura, Hakone, Kanagawa (prefecture), 250-0403

View on Maps

Ratings & Reviews

4.6/5

195 Ratings

Greta Hagedorn

5/5

19 Dec, 2023

Beautiful guesthouse with a very cozy lounge space with library, kotatsu and full communal kitchen. Outdoor and indoor onsen open in mornings and afternoon. Highly recommended staying at least two nights as you'll want plenty of time to relax in the baths.

Thais B.

4/5

1 Nov, 2023

Pros: The common room is amazing (comfy, lots of books to borrow, good WiFi). The onsens are beautiful and very enjoyable (take into account no clothes can be worn at all -I thought it was fantastic but not everyone is used to that). Our private room had a balcony with great views to some small waterfalls. The complimentary lounge clothes were so comfy I’d loved to take them home. Staff is very nice and accommodating. Public transportation is easily accessible right in front of the hotel, no attraction are really within walking distance. Cons: Lots of stairs to access reception (tricky with luggage, inaccessible for wheelchair users or people with limited mobility). The dryer was not good, it took us hours well into the night to finish the laundry. Keep in mind the rooms have no toilets (there’s shared ones on each floor) or showers (those are shared and open in the Onsen, divided by gender).

Sebastian Peterson

5/5

2 Dec, 2023

This might have been the best place I've stayed at on my trip. It's not the fanciest, it's not the most convenient, but it's incredibly relaxing. The staff are incredibly friendly and helpful, even organizing things like making onigiri for dinner. The outdoor onsen is lovely but doesn't have a shower attached. Also, the only showers in the entire building are in the indoor onsen but once you realise this, it's no big deal. Ultimately, I will 100% be back.

MomoLand

4/5

9 Nov, 2023

Perfect for capsule hotel. Overpriced for standard room. Booked one night for Japanese style room with shared bathroom (no toliet). We had to do everything ourselves (making the futon beds, washing utensil in the kitchen after use etc). I really felt cheated for the price I paid. It is already equivalent to a normal hotel room price. But the services we got was no different than those living in the capsule. Making us wonder why we paid for the room. (personally really don't mind just living in the capsule) I could've just gone to a regular hotel nearby. We will definitely recommend just the capsule room. Not the hotel rooms. Onsen doesn't feel like onsen water, more like hot water. But nice scenery and clean. Slightly annoying that open air onsen is separated from shower area but no biggie.

Greta Hagedorn

5/5

19 Dec, 2023

Thais B.

4/5

1 Nov, 2023

Sebastian Peterson

5/5

2 Dec, 2023

MomoLand

4/5

9 Nov, 2023

Miyu Yoo

5/5

7 Nov, 2023

There was very clean and cozy place. Room is more big than I taught. Onsen is clean and peaceful. You can relax. But The location is little far to the bus station,train station.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.