Opero Hotel Southkey

4.2/5(798 Reviews) rating

4 Star Hotel locationPin

Johor Bahru, Johor

1/20

About hotel

Opero Hotel Southkey is a luxurious 4-star hotel located in Johor Bahru, Malaysia, offering a unique blend of modern sophistication and historic charm that sets it apart as an ideal destination for discerning travelers. The hotel's architectural elegance and interior design showcase lavish furnishings, art collections, and a welcoming atmosphere that exudes luxury and comfort. With 238 air-conditioned rooms featuring minibars, LCD televisions, and complimentary wireless Internet access, guests can relax in style and convenience. The bathrooms are equipped with showers, complimentary toiletries, and bidets, while amenities such as desks and electric kettles ensure a comfortable stay. Opero Hotel Southkey's prime location in the Central District provides easy access to popular attractions like Johor Bahru City Square, Johor Zoo, and Woodlands Checkpoint, making it a convenient choice for both leisure and business travelers. The hotel also offers recreational amenities including an outdoor pool, a 24-hour fitness center, and concierge services for added convenience. Guests can dine at the hotel's restaurant, Oliva Cafe, which serves delicious meals for lunch and dinner, or enjoy snacks at the coffee shop/cafe. The bar/lounge is perfect for relaxing with a drink, while the complimentary buffet breakfast served daily ensures a great start to the day. Opero Hotel Southkey's state-of-the-art spa and wellness center provide a tranquil retreat for guests looking to unwind and rejuvenate. The hotel's personalized service and exceptional hospitality leave a lasting impression on every visitor, with memorable moments that make for a truly unforgettable stay. Whether seeking relaxation or productivity, Opero Hotel Southkey caters to the needs of all guests, offering luxurious suites, spacious rooms with breathtaking views, and a range of world-class amenities that exceed expectations. Book Opero Hotel Southkey online today to experience the epitome of luxury and comfort in the heart of Johor Bahru, Malaysia..

Highlights

• Conveniently located in Johor Bahru (Central District), Opero Hotel Southkey is just a 10-minute drive from Johor Bahru City Square and Johor Zoo. • The hotel offers 238 air-conditioned rooms with minibars, LCD televisions, and complimentary wireless Internet access. • Enjoy a relaxing stay with amenities such as showers, complimentary toiletries, and bidets in the bathrooms. • Stay productive with desks and electric kettles in the rooms, and daily housekeeping services. • Explore nearby attractions like Mid Valley Exhibition Centre, The Mall, and Istana Pasir Pelangi within a short distance from the hotel. • For travel convenience, the hotel is located 5.7 mi (9.2 km) from Woodlands Checkpoint and 6.2 mi (10 km) from AEON Tebrau City. • Relax and unwind with an outdoor pool, a 24-hour fitness center, and complimentary wireless Internet access at the hotel. • Business amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage for your convenience. • Indulge in delicious meals at Oliva Cafe, the hotel's restaurant, or grab snacks at the coffee shop/cafe. • Start your day right with a complimentary buffet breakfast served daily from 6:30 AM to 10:30 AM.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

238

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Snack bar

Accessible parking

Concierge desk

Children's Pool

Coffee/tea

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Snack bar

Accessible parking

Concierge desk

Activities

Children's Pool

Food & Beverages

Coffee/tea

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a smoke detector.

Professional property host/manager.

Guests must provide proof of COVID-19 vaccination.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 14.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Minimum age for proof of COVID-19 vaccination requirement: 16.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests must provide health documentation.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: MYR 200 per accommodation, per stay.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a smoke detector.

Professional property host/manager.

Guests must provide proof of COVID-19 vaccination.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 14.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Minimum age for proof of COVID-19 vaccination requirement: 16.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests must provide health documentation.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: MYR 200 per accommodation, per stay.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Kota Southkey, Johor Bahru, Johor, 80150

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Ratings & Reviews

4.2/5

798 Ratings

Roslee Solihin

4/5

28 Jan, 2024

Room is OK, but toilets could be better. Water at shower didn't flow to drainage properly. Service are good, almost excellent. But book early if you want to take shuttle services to and from south key Mall.

Brad Tay

5/5

28 Jan, 2024

The room is big enough. The bed is also good. House keeping also did a great job. The security guard and house keeping staff are very friendly and always greet u. The aircon is very gd and will blow towards the curtain near the window. The bed beside that window will be more cold. Things to note: When u shower, the water cannot enter into the drainage properly because the design is not slanting. If u did not put a towel on the floor, the water will flow out of the shower room. Overall the room is good enough as long u put a towel on the floor when u shower.

Mohamad Masrehan

4/5

10 Jan, 2024

First time staying at this hotel and found it very convenient with the shopping mall nearby and having free shuttle bus to the mall also but you have to make seat reservation first. The room was on the top floor. It has a comfortable bed and pillows. They also have another pillow in the closet if you think two is not enough. The bathroom is quite clean and did not experience any chokages in the shower drain. Will stay there again on the future.

Shawn

5/5

8 Jan, 2024

This hotel is one of the most valued hotel for its price, amenities, room and everything else. Although there can be hiccup for some room, most of the room are well maintained. The hotel room is huge in size. The soundproofing is good. Water pressure can be better but yes it is quite weak. Would prefer a normal shower head instead of a rain shower. TV is huge and comes with a LAN port for doing work. Highly recommended for business traveller! Only thing I will say is the shower should have. 1) a door and 2) a normal shower head. The security guard is very friendly! Thumbs up to all of them and the staff at the front desk is very helpful.

Sin chong

1/5

18 Dec, 2023

It was my worst ever experience in staying a 4stars hotel. I’m wondering how could they under the category of being a 4star hotel. First the receptionist was not in competent with their work, after we pass our ID to them, she again asking us the same thing while the ID card has edy on her hand. Then without any explain on other just mentioned that our room number to us. Then bye. Okay. Then comes to the room, it’s worst! The toilet is full of mold and musky smell due to the blocking pipe for water outflow and it’s like a flood happened after shower!!! Til the other day morning, requesting the drinking water from receptionist again by call, first time they said they will ask the housekeeper to send us, after half an hour and no one at all, call again but no pick up from reception!!! Fine, call again and they said they check, and about 1.5 hours later, we still don’t get any drinking water from them. I wouldn’t recommend any friend or people to stay in this such hotel with such price. As they are not capable to have all the compliments.

Roslee Solihin

4/5

28 Jan, 2024

Brad Tay

5/5

28 Jan, 2024

Mohamad Masrehan

4/5

10 Jan, 2024

Shawn

5/5

8 Jan, 2024

Sin chong

1/5

18 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.