Oriental Palace Apartments Hanoi

google-logo4.1/5(75 Reviews)rating3 Star Hotel
Exterior Detail 1
Exterior Detail 2
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  • Hotel & Amenities
  • Rooms & Rates
  • Ratings & Reviews
  • All Policies
5,4992,477

About hotel

Experience the unparalleled charm and elegance of Hanoi at Oriental Palace, located on the bustling Tay Ho street in Vietnam. Our stunning hotel is just a quick 5-minute walk from the picturesque West Lake and a mere 6-minute stroll to the luxurious Syrena Shopping Center. With our unbeatable location, guests can easily explore the must-see sights of Hanoi, including the renowned Hoan Kiem Lake and the ancient Hanoi Old City Gate, both just a 15-minute drive away. Our lavish guestrooms are meticulously designed to deliver ultimate comfort and convenience. Each of our 40 air-conditioned rooms features a fully equipped kitchen with a fridge and microwave, perfect for guests who prefer to cook their own meals. Relax on your own private balcony or patio while enjoying the flat-screen cable TV and complimentary high-speed Wi-Fi. Indulge in relaxation and leisure with our rejuvenating outdoor pool or maintain your fitness routine at our state-of-the-art gym. Our friendly and accommodating staff is happy to assist with tour and ticket bookings to enhance your Hanoi getaway. For business travelers, we offer convenient amenities such as dry cleaning/laundry services, 24-hour front desk assistance, and luggage storage. We also provide a hassle-free roundtrip airport shuttle for a nominal fee, ensuring a seamless journey to and from our hotel. Those with their own transportation can take advantage of our complimentary self-parking. Experience the luxury and convenience of Oriental Palace at an unbeatable value with our affordable Oriental Palace room prices. Book Oriental Palace Online now and immerse yourself in the vibrant culture and beauty of Hanoi at our prestigious hotel. Don't miss out on your chance to stay in this prime location and indulge in top-notch amenities and services.
Highlights
• Conveniently located near West Lake and Syrena Shopping Center • Easy access to Hoan Kiem Lake and Hanoi Old City Gate (3.2 km and 2.9 km respectively) • Spacious and modern rooms with kitchens, balconies or patios • In-room amenities include air conditioning, free Wi-Fi, and flat-screen TVs • Close to popular tourist attractions such as Ho Tay Water Park and Tran Quoc Pagoda • Airport and railway station within 20.7 km and 4.4 km respectively • Luxurious amenities like outdoor pool and fitness center available • Business-friendly with 24-hour front desk, luggage storage, and dry cleaning services • Budget-friendly option with free self-parking and airport shuttle at an additional cost • Suited for both casual and business travelers seeking comfort and convenience.
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Quick Facts

Check-In
1:00 PM
Check-Out
12:00 PM
Rooms
40
Popular Amenities
Popular Amenities
  • General Amenities
  • Services
General Amenities

24-hour front desk

Lift/ Elevator

Designated Smoking Areas

Terrace

Banking services

Services

Gym

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

No cribs (infant beds) available.

Property uses a professional cleaning service.

Essential workers only - NO.

Special check-in instructions

No pets and no service animals are allowed at this property..

The property is professionally cleaned.

Contactless check-out is available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules
Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Property Rules
  • Check-in instructions
  • Special check-in instructions
  • Pet Policy
Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

No cribs (infant beds) available.

Property uses a professional cleaning service.

Essential workers only - NO.

Special check-in instructions

No pets and no service animals are allowed at this property..

The property is professionally cleaned.

Contactless check-out is available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

2,477

5,499

55% OFF

+ ₹311 taxes / night

Earn 27 Reward Points

Select Rooms

comingsoon

OPTION 1

Refundable
Charges for cancellations done after 06:01 AM, 22 January (local time at the property) - booking amount equivalent to 1 night and taxes.

2,477

5,499

55% OFF

+ ₹311 taxes / night

Update Price
Earn 27 Reward Points

Amenities

Location
Qu_ng An, Hanoi, 100000

Ratings & Reviews

4.1/5

75 Ratings

1593 hoian
google-logo
1/5
5 Dec, 2023

The equipment is very old and smells musty. As for the amenities, there wasn't even soap. The front staff's response is the worst.

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Xavier Blaise
google-logo
1/5
9 Sep, 2023

Services: I gave one star for the reception lady who try to keep things working in this place. The other services doesn’t even deserve a mention: bad tv, terrible WiFi, bad breakfast, bad room keeping, …

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sammy goossens
google-logo
2/5
3 Jan, 2023

the rooms are way too bright. the curtains let all the daylight come thru so it is impossible to sleep. during the day and there is a school next door, the kids are VERY loud. Breakfast is not very good , you can only choose for 1 dish and the quality is extremely low. when we arrived the sheets were not clean, we had to ask to replace them. laundry service super expensive. not again.

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4.1/5

75 Reviews

1593 hoian
google-logo
1/5
5 Dec, 2023
The equipment is very old and smells musty. As for the amenities, there wasn't even soap. The front staff's response is the worst.
Xavier Blaise
google-logo
1/5
9 Sep, 2023
Services: I gave one star for the reception lady who try to keep things working in this place. The other services doesn’t even deserve a mention: bad tv, terrible WiFi, bad breakfast, bad room keeping, …
sammy goossens
google-logo
2/5
3 Jan, 2023
the rooms are way too bright. the curtains let all the daylight come thru so it is impossible to sleep. during the day and there is a school next door, the kids are VERY loud. Breakfast is not very good , you can only choose for 1 dish and the quality is extremely low. when we arrived the sheets were not clean, we had to ask to replace them. laundry service super expensive. not again.
Deidre Donnelly
google-logo
4/5
29 Aug, 2019
This place was a treat. It's near water, away from the busy part of Hanoi, and the staff are eager to ensure you have a comfy stay. After months of being in Vietnam, it was great to have a bath (rather than a shower) and a swim in the big pool. The bed was super comfy and the suite was very clean, too. Book a room with views of the lake - a great way to wake up in the morning or see the night to bed. Breakfast was a la carte, so no cold 'sloppy seconds' left in trays. Rather, your own plate of freshly prepared food. Note: If you're in a self-catering room, be sure to pack coffee or tea supplies for when you wake up.
Richard Dawson
google-logo
4/5
16 Aug, 2019
A very good place to stay in Hanoi after 3 weeks of traveling around Vietnam. The room was nice, there was a smell of smoke but we didn't notice it after a while. We enjoyed being able to watch Netflix and relax. The restaurant is actually really good and the food is delicious.

All Policies

All Policies
  • Booking Policy
  • Hotel Cancellation Policy
  • Modification and Reschedule Policy
Booking Policy
It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
Extra guests are subject to availability. And it might incur additional charges.
If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
Hotel Cancellation Policy
User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
In case of no show at the hotel, you'll be charged the entire booking amount.
If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
Modification and Reschedule Policy
Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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Oriental Palace Apartments Hanoi Price Start at INR 2477/Night

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21.06551

2025-01-23

2025-01-24

100000
VN

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Exterior Detail

Oriental Palace Apartments Hanoi - Hanoi - Exterior Detail

Exterior Detail

Oriental Palace Apartments Hanoi - Hanoi - Exterior Detail

Exterior Detail

Oriental Palace Apartments Hanoi - Hanoi - Exterior Detail

Exterior Detail

Oriental Palace Apartments Hanoi - Hanoi - Exterior Detail

Exterior Detail

Oriental Palace Apartments Hanoi - Hanoi - Exterior Detail

Exterior Detail

Oriental Palace Apartments Hanoi - Hanoi - Exterior Detail

Exterior Detail

Oriental Palace Apartments Hanoi - Hanoi - Exterior Detail

Pool

Oriental Palace Apartments Hanoi - Hanoi - Pool

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Oriental Palace Apartments Hanoi - Hanoi - Pool

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Oriental Palace Apartments Hanoi - Hanoi - Pool

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Oriental Palace Apartments Hanoi - Hanoi - Pool

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Oriental Palace Apartments Hanoi - Hanoi - Pool

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Oriental Palace Apartments Hanoi - Hanoi - Pool

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Oriental Palace Apartments Hanoi - Hanoi - Pool

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Oriental Palace Apartments Hanoi - Hanoi - Pool

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Oriental Palace Apartments Hanoi - Hanoi - Pool

Restaurant

Oriental Palace Apartments Hanoi - Hanoi - Restaurant

Restaurant

Oriental Palace Apartments Hanoi - Hanoi - Restaurant

Restaurant

Oriental Palace Apartments Hanoi - Hanoi - Restaurant

Restaurant

Oriental Palace Apartments Hanoi - Hanoi - Restaurant

10

4.1

75

24-hour front desk

Lift/ Elevator

Designated Smoking Areas

Terrace

Banking services

Gym

Airport shuttle service