Ostelzzz - Hostel

4/5(628 Reviews) locationPin

Milan, Lombardy

1/89

About hotel

Located in the busy city of Milan, nestled in the lively Central Station area, lies Ostelzzz - the ultimate haven for your urban adventures. This affordable hostel is suitable for all kinds of travelers, whether you're a busy business executive or a wandering soul seeking new experiences. With convenient access to public transportation and the top attractions of the city, Ostelzzz is the perfect base for you to fully immerse yourself in the bustling energy of Milan. Take your pick from our selection of 108 modern and stylish guestrooms, thoughtfully equipped with all the necessary amenities for a comfortable and hassle-free stay. Keep connected with complimentary wireless internet, sip on freshly brewed coffee from your in-room coffee maker, and rest assured that daily housekeeping is at your service. But don't limit yourself to just your room - the true essence of Milan awaits just beyond our doors. Within walking distance, you'll come across iconic landmarks such as the striking Cathedral of Milan, the renowned Piazza del Duomo, and the legendary Teatro alla Scala. Alternatively, you can soak in the lush beauty of Indro Montanelli Public Gardens or indulge in a shopping spree at the bustling Corso Buenos Aires - all just a short walk away. After a day of exploring the city, unwind and relax on our terrace or in the garden, while admiring the stunning views of the cityscape. Stay connected with complimentary wired internet access and take advantage of our 24-hour business center for any urgent work needs. And for those traveling with a car, our on-site self-parking is readily available for your convenience. Start your day off right with a delicious continental breakfast, served daily at our cozy on-site bar/lounge. With a warm and welcoming staff, Ostelzzz ensures an unforgettable experience during your stay in Milan. So why wait? Book the affordable Ostelzzz room prices and experience the vibrant buzz of this dynamic city. Don't forget to Book Ostelzzz Online today and secure your spot at Via Giorgio Jan 5/a20129, Italy.

Highlights

• Convenient location in the Central Station area of Milan • Within 15 minutes' drive from Cathedral of Milan and Piazza del Duomo • Close to popular attractions like Teatro alla Scala and Galleria Vittorio Emanuele II • 108 air-conditioned guestrooms with free Wi-Fi • Nearby public transportation options and easy access to airport (8.3km) and railway station (0.7km) • Within walking distance to Corso Buenos Aires shopping street and Indro Montanelli Public Gardens • Amenities include a terrace, garden, and complimentary Wi-Fi • Business facilities such as a 24-hour business center and express check-in • Self-parking available onsite (charges may apply) • Complimentary continental breakfast and bar/lounge for a relaxing evening drink

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

108

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Concierge desk

Game Room

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Concierge desk

Activities

Game Room

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 30 years of age..

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹10,673

₹15,821

33% OFF

+ ₹1,230 taxes / night

Earn 119 Reward Points

Flat ₹1,700.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹10,673

₹15,821

33% OFF

+ ₹1,230 taxes / night

Update Price

Earn 119 Reward Points

Flat ₹1,700.38 off included with coupon INTSTAY

Amenities

Location

Via Giorgio Jan, Milan, Lombardy, 20129

View on Maps

Ratings & Reviews

4/5

628 Ratings

Wilson Dutton

3/5

28 Jan, 2024

Stayed for 3 nights, Firstly paid extra to have a small enclosed room, my bed had no slates so you would start to fall through the middle of the bed in your sleep. Bed was comfy but very thin metal walls and you can hear everything! Hey ho it's a hostel tho. The other thing which was disappointing was no hot water for 3 days. The staff were lovely and so helpful, bar is brilliant and cheap and the location is Brill and so easy to get around. It was very clean and cleaned daily. I would come back but just hope I have a proper bed next time!

Doris WANG

2/5

2 Nov, 2023

I made a reservation for 2 nights here, and the front desk informed me that there was a welcome drink available. They then gave me a plastic thin card with a diameter of less than 1 euro coin as a redemption voucher. This thing is too small, I quickly couldn't find it. I want to go to the front desk to exchange drinks and declare that I have actually checked in and have the right to exchange drinks, but the stuff insists that I should provide this small plastic sheet. The economic value of welcome drink is not very great, but if this experience is provided to customers, the goal is to improve the user experience. When a user loses it, it should be verified whether they have received it, rather than rejecting the service. I am very dissatisfied with this.I asked if there is a complaint mailbox or the contact information of the manager. At this point, another staff member inquired about the process and give me information and welcome drink. Thank you very much to this staff member for helping me solve the problem, but the attitude and communication style of another thin and tall staff member wearing glasses really make me uncomfortable. You should know that the reason why processes exist is to serve the purpose. If your goal is to satisfy customers, it is obvious that you have not achieved it.

Thea Oh (Theaa)

1/5

26 Oct, 2023

Cleanliness was horrible. Fallen mirror, dirty pee stain on the toilet floor, bathroom shower rack have like 20 empty containers people must have left there. The floor was very yellow and mouldy. I felt like I almost passed off when I stepped on it. Slimy, yellow and green touch on your feet. Just imagine that! The dream of Milan just stopped for a moment. It was very humid and hot, no AC. The bedroom door was made of metal. I am not a light sleeper but I was almost awake the whole night. I woke up almost 13 to 15 times everytime someone come out to go to toilet because no matter how careful we shut the door, the metal handle will clinch and make a very loud sound. The next morning when we met the other customer we were talking about how restless and they felt the same thing too! Really, in the end we were all so tired to explore this beautiful city because we didn't have enough rest due to the poor soundproof.

Kay

3/5

12 Dec, 2023

Not a good “capsule” experience here. The room was dirty, the supposed capsules were made out of iron and were not sound proof. I had sleepless nights due to the noise coming from the bed above me, and someone who was having bouts of cough which was scary. I had to request for a change of room, and the new one wasn’t better off. The bathroom and toilets were dirty, even after the cleaner came, there was no much difference. The management can do better with the hygiene and cleanliness of this place.

何緯

1/5

15 Oct, 2023

I booked a one-night stay here and immediately found out there was no hot water in the bathroom. After informing the staff, they said they needed to reset the system. However, even after half an hour, I discovered there was still no hot water. I told them again, and they said they would reset the system once more, promising hot water in five minutes. However, there was still no hot water. I asked other guests in the hotel, and they told me they hadn't had any hot water since yesterday, and the same was true for other floors as well. When I complained for the third time, the staff impatiently told me they were not plumbers and didn't know why it was happening. They suggested I try the communal bathrooms on other floors, but there was no hot water available in the entire building. The staff's attitude was very unreasonable and impatient, and their response was entirely unhelpful. It was like spending money to invite trouble.

Wilson Dutton

3/5

28 Jan, 2024

Doris WANG

2/5

2 Nov, 2023

Thea Oh (Theaa)

1/5

26 Oct, 2023

Kay

3/5

12 Dec, 2023

何緯

1/5

15 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.