Ostro Hotel

4.3/5(81 Reviews) rating

3 Star Hotel locationPin

Phnom Penh, Kandal

151

1/151

About hotel

Looking for a luxurious and convenient stay in the heart of Phnom Penh? Look no further than Ostro Hotel. Centrally located and surrounded by the bustling Riverside area, this hotel offers affordable accommodations with a touch of elegance. Take a short stroll to the lively Old Market or explore the city with ease using our complimentary high-speed Wi-Fi and international calls. And with the address 28-30 Street 130 Corner Street 5, Sangkat Phsakandal 1, Khan Doun Penh, Phnom Penh, Cambodia conveniently listed, finding us has never been easier. Experience comfort and connectivity in one of our 31 beautifully-designed, air-conditioned rooms. Watch your favorite movies on the LED television or catch up on work using our DVD players. Need to relax? Pamper yourself in our fully equipped bathrooms with complimentary toiletries. And for the ultimate rejuvenation, visit our full-service spa to unwind after a long day of exploring. Forget about laundry worries with our dry cleaning/laundry services and let our 24-hour front desk and roundtrip airport shuttle take care of your every need. Start your mornings off right with a scrumptious continental breakfast and end your days with a delicious meal at our on-site restaurant or a quick bite at the snack bar/deli. Don't miss our complimentary daily reception and join us for a drink at the bar/lounge. Centrally located just 10.8 km from Phnom Penh International Airport, Ostro Hotel offers comfort and convenience for all types of travelers. No matter the purpose of your visit, our affordable accommodations and top-notch amenities make us the perfect choice for any traveler. So why wait? Book your stay at Ostro Hotel online now and take advantage of our affordable Ostro Hotel room prices.

Highlights

• Located in the heart of Phnom Penh, steps away from Riverside and Old Market • 31 air-conditioned rooms with amenities such as DVD players, LED TVs, and free WiFi • Close proximity to popular tourist attractions like Central Market (0.8km) and Royal Palace (2km) • Spa on-site for ultimate relaxation • Distances from airport (10.8km) and railway station (N/A) displayed • Services for both casual and business travelers, such as free international calls and concierge services • Budget option with luxurious touches • On-site restaurant and bar/lounge for dining and drinks • Complimentary daily reception and option to enjoy continental breakfasts • Additional amenities include dry cleaning services, 24-hour front desk, and free parking.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Snack bar

On-Site parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Bicycle rentals

Breakfast available

Coffee/tea

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Snack bar

On-Site parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Bicycle rentals

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property follows sanitization practices of Covid.

Clean (Safehotels - global expert).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Contactless check-out is available.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property follows sanitization practices of Covid.

Clean (Safehotels - global expert).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Contactless check-out is available.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

₹2,727

₹3,352

19% OFF

+ ₹675 taxes / night

Earn 34 Reward Points

Select Rooms

OPTION 1

Refundable

₹2,727

₹3,352

19% OFF

+ ₹675 taxes / night

Update Price

Earn 34 Reward Points

Amenities

Location

Sangkat Phsar Kandal 1, Phnom Penh, Kandal

View on Maps

Ratings & Reviews

4.3/5

81 Ratings

Moun Rontoeur official

5/5

19 Nov, 2023

I went to Phnom Penh with my family on 17th Nov 2023 for couple days and stay in Ostro Hotel in family room. It was excellent, supper clean and decorations. Great location just easy to walk around the Riverside and Royal Palace. Delicious food on restaurant ground floor 130 Gastro Bistro . Higher recommended.

Sokmeth Chin

5/5

18 Nov, 2023

From the moment I stepped into reception of Ostro Hotel, I was greeted with an atmosphere of warmth. The staff was incredibly welcoming and attentive, anticipating my needs before I even voiced them. especially the Ostro Hotel is middle of nightlife area and near river side and restaurant downstair. It is truly for me to stay a long time in order to join Water Festival.

Yuriy Yakym

2/5

18 Jan, 2024

Be attentive. First they show you menu with some prices and in the end you pay double because “happy hours finished”. Very friendly though

Moun Rontoeur official

5/5

19 Nov, 2023

Sokmeth Chin

5/5

18 Nov, 2023

Yuriy Yakym

2/5

18 Jan, 2024

Be attentive. First they show you menu with some prices and in the end you pay double because “happy hours finished”. Very friendly though

Kheang Meang Teav

5/5

31 Aug, 2023

Finally i can find hotel that i need safety place , big room, and clean especially i can enjoy food at the ground floor, it's very nice to stay here , i will be back to stay here again . Best

Phann Pisey

5/5

18 Nov, 2023

Friendly staff and comfortable Place for Me. Especially I like superior room with balcony it's so freshening and joyful with nightlife street at outside and delicious breakfast and lunch at downstairs.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.