Ouro Grand By Level Residences

4.6/5(49 Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

1/90

About hotel

Experience the vibrant energy of Lisbon at the luxurious Ouro Grand By Level Residences. Located in the heart of the city, this 4-star apartment offers contemporary and well-appointed rooms, just a short 10-minute walk from the renowned Rossio Square and the upscale Armazens do Chiado Mall. Designed with your ultimate comfort in mind, our 12 spacious and modern rooms are equipped with air-conditioning for your convenience. Every room features a kitchenette with a refrigerator and oven, perfect for preparing a quick meal before heading out to explore the city. Unwind and enjoy your favorite shows on the flat-screen TV or stay connected with complimentary wireless internet access. With microwaves and coffee/tea makers provided, your stay at Ouro Grand will be effortless and affordable. Satisfy your wanderlust and discover all that Lisbon has to offer with ease. Admire the captivating architecture of the Lisbon City Hall, just a short walk away, or admire the grandeur of the Commerce Square and Rua Augusta Arch, both within close proximity. Take in breathtaking views from the iconic Santa Justa Elevator or delve into the rich history of the Carmo Convent. We understand the needs of business travelers, which is why we offer amenities such as complimentary wireless internet access and concierge services. Our facilities also include luggage storage and an elevator for your convenience. For those arriving by plane, both Humberto Delgado Airport and Cascais Airport are easily accessible, with the closest only 9.7km away. No matter your reason for visiting, Ouro Grand By Level Residences offers a prime location and top-quality amenities at affordable prices. Book now and experience the mesmerizing charm of Lisbon. Don't miss out on our affordable Ouro Grand By Level Residences room prices and book now to secure your stay at R. do Crucifixo 6, Lisboa 1100-182, Portugal.

Highlights

• Prime location, just a 10-minute walk from Rossio Square and Armazens do Chiado Mall • Within walking distance of Lisbon's top attractions, including Commerce Square and Castle of São Jorge • Well-equipped rooms with kitchenettes, perfect for both casual and business travelers • Close to major transportation hubs, 0.1 km from Armazens do Chiado Mall and 0.2 km from Lisbon City Hall • Complimentary WiFi and air conditioning in all 12 rooms • Convenient amenities, such as concierge services and luggage storage • Airport shuttle available for a surcharge upon request, just 9.7 km from Humberto Delgado Airport and 22.2 km from Cascais (CAT) • Perfect blend of luxury, boutique, and budget options for a comfortable stay in the heart of Lisbon

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Lift/ Elevator

Smoke-free property

Concierge desk

Airport shuttle service

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

Concierge desk

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts cash.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Hotel Register Numbers: 75382/AL,75374/AL,75356/AL,75351/AL,75242/AL,75350/AL,75243/AL,75862/AL,75859/AL,75865/AL,75864/AL,79168/AL.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts cash.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Hotel Register Numbers: 75382/AL,75374/AL,75356/AL,75351/AL,75242/AL,75350/AL,75243/AL,75862/AL,75859/AL,75865/AL,75864/AL,79168/AL.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

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Amenities

Location

Crucifixo, Lisbon, Lisboa Region, 1100-182

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Ratings & Reviews

4.6/5

49 Ratings

Jenny Nguyen

5/5

22 Sep, 2022

We stayed here June 2022 for three days. We booked through Airbnb and the photos look exactly as it does in person. It's pretty central to the sites, bars, and shops. Would definitely stay here again. They even offered to hold our luggage ahead of the check-In time to allow us to go explore. That was super helpful. Lauro was working while we were there and he helped with our luggages, our 80 questions, and was super personable and kind. The door to the place is protected by a code so we felt pretty safe and when it was time to check in we open a "lock box" to retrieve the keys.

Linda Nguyen

4/5

26 Sep, 2019

Located very centrally in Lisbon, these apartments were clean and spacious. Handy amenities like a washing machine were great! Perfect place when you have more than 2 people or a family.

Q Dai

5/5

11 May, 2019

Great service apartment with the luxury of a five-star hotel but with the space and comfort of a fully equipped apartment.

Jenny Nguyen

5/5

22 Sep, 2022

Linda Nguyen

4/5

26 Sep, 2019

Located very centrally in Lisbon, these apartments were clean and spacious. Handy amenities like a washing machine were great! Perfect place when you have more than 2 people or a family.

Q Dai

5/5

11 May, 2019

Great service apartment with the luxury of a five-star hotel but with the space and comfort of a fully equipped apartment.

Soo Lim

5/5

18 Nov, 2018

Excellent location with the high end furnished holiday apartment. Loving it!

Vanda Costa

5/5

11 Oct, 2018

The best place to stay in Lisbon downtown

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.