OYO 128 Mutiara Suites

4.1/5(456 Reviews) rating

2 Star Hotel locationPin

Jakarta, West Java

1/24

About hotel

Welcome to OYO 128 Mutiara Suites, a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm in Jakarta. Located in the vibrant neighborhood of Cilandak, this hotel offers a prime location within a 15-minute drive of iconic landmarks such as Grand Indonesia and South Jakarta Mayors Office. The architectural elegance and interior design of OYO 128 Mutiara Suites set it apart as an ideal destination for those who appreciate lavish furnishings, art collections, and a welcoming atmosphere. With 24 air-conditioned rooms featuring flat-screen televisions and complimentary wireless Internet access, guests can relax in comfort and style. The bathrooms with showers and complimentary bottled water add a touch of luxury to the accommodations. Nearby attractions include Cilandak Town Square, Blok M Square, and Pondok Indah Mall, providing ample opportunities for shopping, dining, and entertainment. For those looking to explore further, Ragunan Zoo and ASHTA District 8 are just a short drive away. The hotel is conveniently located near Halim Perdanakusuma Intl. Airport and Soekarno-Hatta Intl. Airport, making it easily accessible for travelers. The world-class amenities at OYO 128 Mutiara Suites include a state-of-the-art spa and wellness center, as well as exquisite dining options that celebrate local flavors and international cuisine. Whether you're looking to relax and rejuvenate or indulge in culinary delights, this hotel has something for everyone. Guest testimonials rave about the exceptional hospitality and personalized service at OYO 128 Mutiara Suites, ensuring that every visitor has a memorable stay. To book your stay at OYO 128 Mutiara Suites and experience the epitome of luxury in Jakarta, visit our website or contact us directly. We look forward to welcoming you to our elegant oasis in the heart of the city..

Highlights

• Conveniently located in Jakarta (Cilandak), a short drive from Grand Indonesia and South Jakarta Mayors Office • Easy access to key attractions such as Cilandak Town Square, Blok M Square, and Ragunan Zoo • 24 air-conditioned rooms with flat-screen TVs, complimentary Wi-Fi, and modern bathrooms with showers • Desks and complimentary bottled water for added convenience during your stay • Close proximity to Pondok Indah Mall, Pondok Indah Golf and Country Club, and ASHTA District 8 • Within reach of Pacific Place, Indonesia Stock Exchange, and FX Sudirman Mall for shopping and entertainment • Explore nearby landmarks like Kidzania, Golden Triangle, and Senayan City for a cultural experience • Halim Perdanakusuma Intl. Airport (HLP) just 14.5 km away, Soekarno-Hatta Intl. Airport (CGK) 38.4 km from the hotel • Enjoy a range of amenities including a spa, outdoor pool, and 24-hour fitness center • Dine at the rooftop restaurant or relax at the cozy cafe offering local delicacies • Personalized concierge services and scenic views for a memorable stay • Sustainable practices in place to cater to eco-conscious travelers • Immerse yourself in the vibrant Jakarta scene with a stay at OYO 128 Mutiara Suites

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

Smoke-free property

Show all Amenities

General Amenities

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

There is no front desk at this property.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

There is no front desk at this property.

Pet Policy

Pets not allowed.

₹0

₹null

null% OFF

+ ₹null taxes / night

Select Rooms

OPTION 1

₹0

₹null

null% OFF

+ ₹null taxes / night

Update Price

Amenities

Location

Cipete Sel , Jakarta, West Java, 12410

View on Maps

Ratings & Reviews

4.1/5

456 Ratings

Herbert S.

2/5

24 Nov, 2023

At night very loud! Very old room, the bed was clean, the rest not real! For this quality too expensive! The pictures are old, thats why it looks nice! The staff is friendly! I wanted a beer in at night, around 11 PM, i could not get one because the refrigerator was looked and the staff did not find the key !

Mr T

5/5

18 Sep, 2023

Calm and quiet atmosphere. The service has been highly professional. Big shoutout to Henny, the admin, for helping us with our booing and solving all the issue with rebooking the suite. I had booked the Delux Studio Apartment for my stay and it was exactly how portrayed in the website.

Clara Zhang

2/5

18 Jul, 2023

Stayed there last June for a week, got a room facing front. It's noisy due to the traffic from the bypass & the road below. Food from the restaurant is cheap & yummy. Front office's helpful, but the hotel has seen its days. The lack of maintenance appeared everywhere.

Catherine Ching

2/5

20 Jul, 2023

Was on a business trip and my local contact helped booked the accommodation. The original furnishings and furniture were top class but it is poorly maintained. Beddings are dirty and stained. Curtains are dusty and clearly have not been washed for a long time. Toilet bowls & washbasins are stained as well. I stayed in a junior suite Room 214 which is in front of the mosque. The room's aircon was set for 2hours and could not be reset. Rooms are not soundproof so early prayer times of the mosque located behind this room will serve as your morning call at 5am. I was offered another room on the ground floor and was told to bath outside of the bath tub. Room ceilings were moldy and has a damp rotten smell which clearly is harmful to the human body. I'm surprised the hotel manager thinks it's ok to suggest I move into this room. Standard rooms face the highway so one can expect to be impacted by constant traffic passing into the wee hours as experienced by my friend. I was offered a suite room for a few nights but had to move out because it was booked by another guest moving in. Eventually I opted to change to a smaller hotel operated by RedDoors where I enjoyed cool aircon, tv programs, undisturbed sleep. DO NOT RECOMMEND Mutiara Suites for foreigners!

Herbert S.

2/5

24 Nov, 2023

Mr T

5/5

18 Sep, 2023

Clara Zhang

2/5

18 Jul, 2023

fera rohmana

5/5

14 Aug, 2023

Actual hidden gem, the room was great but the bathroom is not any better with oyo or reddoors. The pool actually great and their balcony need some light

Catherine Ching

2/5

20 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.