OYO 157 Norbu Hotel

2.9/5(137 Reviews) rating

2 Star Hotel locationPin

Kuala Lumpur, Selangor

1/26

About hotel

Experience the unbeatable combination of affordability and convenience at OYO 157 Norbu Hotel. Our prime location at 18, Tower M, Jalan 3-93A, Off Jalan Cheras56100, Malaysia offers easy access to popular landmarks like Berjaya Times Square and KLCC Park, while also providing a peaceful escape from the bustling city. We take pride in offering 14 spacious and air-conditioned rooms, each equipped with a flat-screen TV and complimentary Wi-Fi to ensure a comfortable stay for our valued guests. Our modern bathrooms are equipped with state-of-the-art showers and hair dryers, and our daily housekeeping services will ensure your room is always clean and welcoming. Our strategic location makes us the top choice for both business and leisure travelers. The Sunway Velocity Mall, AEON Taman Maluri, and MyTown Shopping Centre are just a short walk away, providing endless shopping and dining options. And if you wish to explore more of the vibrant city, the iconic Petaling Street and Pavilion Kuala Lumpur are just a quick drive away. At OYO 157 Norbu Hotel, we go above and beyond to provide a hassle-free experience for our guests. Whether you need help with anything or have any special requests, our friendly and multilingual staff is always ready to assist you. Business travelers can make use of our designated smoking area and elevator, while those craving for a delicious meal can enjoy our room service during limited hours. We are proud to offer convenience, comfort, and affordability to all our guests. Book OYO 157 Norbu Hotel online now to enjoy our competitive rates and experience the lively atmosphere of Kuala Lumpur. Our hotel is easily accessible from both Kuala Lumpur International Airport (KUL) and Subang (SZB-Sultan Abdul Aziz Shah) and awaits your arrival. Don't miss out on this hidden gem – book now and enjoy a memorable stay with us!

Highlights

• Convenient location, just 5-minute drive from Berjaya Times Square • Easy access to KLCC Park, Petaling Street, and Pavilion Kuala Lumpur • 14 air-conditioned rooms with flat-screen TVs and complimentary Wi-Fi • Close proximity to popular attractions such as Sunway Velocity Mall and AEON Taman Maluri • Sungei Wang Plaza, Prince Court Medical Centre, and Low Yat Plaza within 3 km radius • 24-hour room service and multilingual staff for a comfortable stay • Designated smoking areas and elevator available • 56.1 km from Kuala Lumpur International Airport and 24.9 km from Subang Airport

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

Lift/ Elevator

Multilingual Staff

Designated Smoking Areas

Show all Amenities

General Amenities

Lift/ Elevator

Multilingual Staff

Designated Smoking Areas

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Guests must provide proof of COVID-19 vaccination.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

COVID-19 vaccine must have been received a minimum number of days before check-in: 14.

Essential workers only - NO.

Guests must provide health documentation.

Special check-in instructions

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

There is no front desk at this property. Guests can access their accommodation through a private entrance. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Guests must provide proof of COVID-19 vaccination.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

COVID-19 vaccine must have been received a minimum number of days before check-in: 14.

Essential workers only - NO.

Guests must provide health documentation.

Special check-in instructions

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Pet Policy

Pets not allowed.

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Amenities

Location

Cheras, Kuala Lumpur, Selangor, 56100

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Ratings & Reviews

2.9/5

137 Ratings

safaa esmael

5/5

25 May, 2023

They're so helpful and supportive at the Reception, the room is quite and enough space for all your things the bathroom is clean, the shower water pressure is 😊 good

Fathirah

1/5

14 Sep, 2020

It is the most unpleasant hotel experience for me. During the check in, the woman staff is rude by blaming the customer because of the room is fulling booking. It is not customer’s fault since the system still accepting the booking. No towel is provided and washroom is dirty. The hotel environment at second floor is so terrific, looks like “dark” area. There is also a customer smoking in-front the room with open door. During the check out, no staff available and need to wait 15 minutes for staff wake up from the sleep !!

Mat Zaini Omar

1/5

2 May, 2021

Room not tidy, I can smell the cover n blanket are not properly cleaned. No tv, no phone functioning. Dirty floor, no towel n shower gel/shampoo prepared once check in. Have to ask from the receptionist. Helpful receptionist (ganesh) thank you. Dirty bathroom with hair n not cleaned sink. Oyo have to improve their hotel franchise otherwise, no more trying your hotel. Thank god it just meant for sleep. Even though ur cost of staying are cheap but don't take things for granted. Wish better stay in other OYO premises

Fazlina Nurul

1/5

14 Jan, 2022

Im just check in here last night with my husband..We get a room no.112 but the door cannot close tightly and we feel unsecure so I decided to change the room.. reception guy change to room no.111..We get very horrible room..They promised in the webs that will give a clean linen and cleaness toilet but this very disappointed me😡..They give a very dirty bed sheet and dirty toilet..This room looks like somebody have using its before we entering the room..Toilet have a lot of cigarette butts inside and under the hand washing sink..Toilet bowl pump also faulty and its difficult me to flush the toilet after using..Towel also not provided for us..Luckily I brings my owns.The mattress also not very good in condition because you can feel a hard spring when lay down on its👎..The window curtains also never change,have so many dirty spot on it .They provided up to half used mineral water to customers😡😡.. They also not returned back my I/C when check-in.I notice it the next day..Overall for getting a star,your hotel are disqualified from us..Its make my sleep restless due to noise from outside my room..Lucky we only spent one night here..I will never come back and stay at this hotels again..And will not recommended to anyone to stay here.

Malcolm Jitam

1/5

29 Oct, 2019

DO NOT STAY HERE! It is dirty, many things don't work. The rooms do not look anyway near as advertised in websites. Lousy service, lousy quality rooms, no toilet paper, little water running out from the taps, fire alarm going off in the middle of the night and all. I could not bring myself to take a photo of the room. I also regretted not reading so many negative reviews of this hotel.

safaa esmael

5/5

25 May, 2023

They're so helpful and supportive at the Reception, the room is quite and enough space for all your things the bathroom is clean, the shower water pressure is 😊 good

Fathirah

1/5

14 Sep, 2020

Mat Zaini Omar

1/5

2 May, 2021

Fazlina Nurul

1/5

14 Jan, 2022

Malcolm Jitam

1/5

29 Oct, 2019

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.