Palace Hotel Apartment

3.5/5(109 Reviews) rating

3 Star Hotel

1/15

About hotel

Looking for affordable and comfortable accommodations in Muscat, Oman? Look no further than Palace Hotel Apartment. Conveniently located in the vibrant Al Khuwair neighborhood, just a 15-minute drive from Muscat International Airport, our hotel is the perfect sanctuary for all types of travelers. Enjoy our modern and well-appointed 44 rooms, equipped with air conditioning, fully equipped kitchens with stovetops and refrigerators, free WiFi, and flat-screen TVs with cable programming. With our prime location, you can easily immerse yourself in the enchanting culture of Muscat. Take a stroll to Oman Avenues Mall, or venture a bit further to popular attractions such as Muscat Grand Mall, Panorama Mall, and Sultan Qaboos Sports Complex. Our hotel allows you to experience the bustling city and its vibrant energy with ease and convenience. After a busy day of exploring or business meetings, retreat to the comfort of our elegant hotel. Take advantage of our complimentary WiFi and enjoy our impeccable on-site amenities. Indulge in a delicious meal at our restaurant or relax with 24-hour room service. Our concierge services can assist with all your travel arrangements and our dry cleaning and laundry services allow for a stress-free stay. With free self-parking, you can rest easy knowing your vehicle is close by. Don't miss out on our delectable continental breakfast, available daily for a fee, to fuel up for your adventures in Muscat. Our 24-hour front desk and luggage storage ensure that all your needs are taken care of with utmost care and efficiency. Don't wait any longer, book Palace Hotel Apartment online and experience the best of both worlds - luxury and convenience. Our hotel's address, Al Ghubrah St, Musandam Governorate, Oman, is easily accessible, making your stay even more convenient. Trust us to provide you with affordable and comfortable accommodations suitable for all your travel needs.

Highlights

• Prime location in Al Khuwair neighborhood • Within walking distance (1 km) of Oman Avenues Mall and Muscat Grand Mall • Short drive (2.7 km) to Sultan Qaboos Sports Complex • Modern rooms with fully equipped kitchens • Free Wi-Fi and flat-screen TVs with cable • Nearby attractions include Sultan Qaboos Grand Mosque (4.7 km) and Royal Opera House Muscat (8.1 km) • Convenient amenities such as concierge services and on-site parking • Business amenities include 24-hour front desk and luggage storage • On-site restaurant with 24-hour room service • Suitable for both casual and business travelers

Quick Facts

Check-In

12:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Designated Smoking Areas

Concierge desk

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Designated Smoking Areas

Concierge desk

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Muscat

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Ratings & Reviews

3.5/5

109 Ratings

Zeena Anwar

1/5

26 Apr, 2023

Bad experience, bad customer service and there were bugs on the bed and the mattress was wet with pee and it smelled very bad I barely slept please don't go ever, they said they are building a swimming pool but I think that's a lie.

KhalilurRehman Rehmani

4/5

24 Mar, 2021

Better than average.. a good place for short term staying.. every basic facility available.. rooms and overall place is neat and clean.. service is also good and on-time.. staff is cooperative.. Thumbs up👍🏼

golden roy

4/5

13 Dec, 2018

Very helpful reception. We checked in early. Nice breakfast. Beautiful room. One problem the aircon too cold , even at 30C Dry.

Zeena Anwar

1/5

26 Apr, 2023

KhalilurRehman Rehmani

4/5

24 Mar, 2021

golden roy

4/5

13 Dec, 2018

Very helpful reception. We checked in early. Nice breakfast. Beautiful room. One problem the aircon too cold , even at 30C Dry.

Salari Records

5/5

20 Mar, 2021

Nice Hotel very clean hotel and rooms good service of Wifi, AC, Small Kitchen, TV, Food, Toilet and Bathroom, good view of City, football ground and famous Masjid Mohammed Al Amen. Nice hotel

m swallow

4/5

7 Mar, 2019

Good location. Modest apartment, minimal kitchen in apartment. Massive bed. Good a/c. Tired furniture. Helpful reception.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.