Palais de l'Ô

3.6/5(141 Reviews) rating

4 Star Hotel

1/61

About hotel

Uncover a hidden gem in the luxurious suburbs of Marrakech at Palais de l'Ô. This stunning hotel offers a peaceful haven for those seeking a 5-star escape, surrounded by lush greenery and tranquility. Immerse yourself in the serene ambiance and allow yourself to be rejuvenated in mind, body, and soul. What makes Palais de l'Ô unique is not only its luxurious amenities, but also its unbeatable location next to a world-class golf course. Golf lovers can enjoy a top-notch course with breathtaking views just steps away from the hotel. And for those looking to explore the city, popular attractions such as Museum Palmeraie and Ecomusee Berbere are just a short 15-minute drive from the hotel. Indulge in one of the 20 exquisitely designed guestrooms, each equipped with modern amenities including a minibar, LCD television, and complimentary Wi-Fi to keep you entertained and connected. Unwind in the en-suite bathroom's deep soaking bathtub after a day of exploring. Take a refreshing dip in the outdoor pool or relax in the sauna. Parents can take advantage of the babysitting services offered at the hotel, while complimentary Wi-Fi, concierge services, and a shuttle service within 12 km are also available for guests' convenience. Satisfy your taste buds at the on-site restaurant, offering a garden view and delicious local and international cuisine. Enjoy a drink at the bar/lounge or indulge in a private dining experience with room service. For business travelers, express check-in and check-out, dry cleaning/laundry services, and a train station pick-up service are available. Convenience is key, with a 24-hour roundtrip airport shuttle to and from Menara Airport to ensure a seamless travel experience. Escape to a world of luxury and serenity at Palais de l'Ô. Let us cater to all your needs and leave you with unforgettable memories. Book Palais de l'Ô room prices and make your reservations today to experience a unique and unforgettable stay in the beautiful suburbs of Marrakech.

Highlights

• 5-star hotel in suburban Marrakech • Adjacent to a beautiful golf course • Convenient location for both casual and business travelers • Within 15 minutes' drive of Museum Palmeraie and Ecomusee Berbere • 20 guestrooms with minibars and LCD TVs • Complimentary WiFi throughout the hotel • Deep soaking bathtubs and luxury toiletries in private bathrooms • Outdoor pool, sauna, and concierge services available • 24-hour airport shuttle and train station pick-up service (surcharge) • On-site restaurant with garden views and bar/lounge for drinks • Distances from airport (18.1 km) and railway station (12 km) to hotel

Quick Facts

Check-In

2:00 PM

Check-Out

12:30 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Shops and commercial services

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Library

Terrace

Concierge desk

Sauna

Baby Sitting / Child Services

Children's Pool

Airport shuttle service

Train Station Pickup Service

Transportation

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Shops and commercial services

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Library

Terrace

Concierge desk

Sauna

Activities

Baby Sitting / Child Services

Children's Pool

Services

Airport shuttle service

Train Station Pickup Service

Transportation

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Property confirms they are implementing guest safety measures.

Private host property.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age..

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Property confirms they are implementing guest safety measures.

Private host property.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹7,184

₹9,840

27% OFF

+ ₹790 taxes / night

Earn 79 Reward Points

Flat ₹1,139.13 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹7,184

₹9,840

27% OFF

+ ₹790 taxes / night

Update Price

Earn 79 Reward Points

Flat ₹1,139.13 off included with coupon INTSTAY

Amenities

Location

Route de F�s km12, Marrakech, 40000

View on Maps

Ratings & Reviews

3.6/5

141 Ratings

Danica Kramer

4/5

31 May, 2023

This hotel is the perfect place to go for a break away from busy life as the hotel and surroundings are peaceful and quiet. The sun loungers are really comfortable and pool area and surrounding gardens are beautiful. We thought the breakfast was really good with lots of choice. The beds are comfy and rooms very luxurious. The hotel is very far away from shops etc so it’s important to take into account extra expenses for taxis if you want to go out during the day or evening. We found it wasn’t always easy to get a drink at the pool as there’s no actual bar and we had to go inside the hotel often to find someone to order a drink from rather than there being someone taking orders at the pool. We used the spa for a massage which was very good and a good price. However the jacuzzi in the spa was cold it would have been good for it to be warm water. Just a bit misleading. The food served in the restaurant was good quality. We would stay here again despite everything mentioned as it was a relaxing place and good value for money. The rooms were cleaned very well each day.

maximilian opitz

1/5

6 Jan, 2023

Well, where to start…we booked a „65 sqm“ suite, which was a Maximum of 35 sqm. The water that came out the bathtub was brown, the „heating“ was none you leave on at night (picture below). You could hear every breath from the neighboring room. Every guest was frustrated while we were there. We left the place after 2 days despite paying for 10 nights. There was zero understanding or goodwill from the receptionist. After discussing the situation there was just silence. Of course a reimbursement was not accepted, we paid for 10 days. As a positive one can point out that housekeeping stuff was very committed and showed some shame to the poor quality and actual fraud compared to the advertised pictures, very much unlike the receptionist. Minibar was just an empty fridge. I honestly wonder where the positive reviews come from. Pillows were molded. The bench in our room had I don’t know what on it…Lastly still waiting for the reimbursement of my deposit for potential consumptions. Well, lets see if that comes back at least.

Marieantoinette Armel

2/5

13 Dec, 2017

We arrived late and only had time to shower before we left for a party. The room we were allocated was in a chalet style off the main hotel with dimly lit lanterns to show the way. The tv was on and stuck on an Italian shopping channel. The bath tub was very high and the shower didn't work. Room was clean but the heating was very loud and stopped working on the second day and though reception was advised nothing was done by the time we left. Night time temperatures dropped from 25 to 5 degrees and thank goodness for the quilts on the beds and sitting by the pool in the sun during the day was a welcome relief. Breakfast was very good with a selection of continental pastries and cooked options like scrambled eggs and sausages. They also provided freshly squeezed orange juice and coffee was great. The waiting staff were attentive hence the 2 stars.

Victoria Buxton

2/5

23 Sep, 2018

While this hotel is exceptionally beautiful, it is not a 5 star hotel nor does it have the ammentities that it claims to have online. It is tired and unkept. We arrived at 19:30 and we were told that the kitchen closed within the hour and we were given a very limited choice of food for the evening. The receptionist was nice enough, but we did not experience the wonderful hospitality that we have received throughout our time in Morocco. There was no room service - which I would expect for a 5 star hotel. The bedroom we were then taken to was of OK standard and adorned with rose petals (nice touch). However this did not take over the fact there were ants in the bed, stains all down the bed and walls, the bathroom smelt of urine (due to poor drains) and the shower water ran brown. We slept fine but the mini fridge was very loud - fridges should not hiss and rattle (this could be very dangerous!). We were told that breakfast started at 7:30 and finished at 10:30. When we did get to breakfast at 9am the next morning we found no one there but the food was laid out with no covers. The cups were dirty and sticky and we had to ask for clean things. The food that was supposed to be hot was placed in tagines and was cold (the pancakes were stale). There were flies in the fruit and all over the food. The coffee was hot but tasted horrible and the milk curdled. We did not have breakfast for fear it would make us ill. This hotel is not a 5 star hotel - it is a guest house set in a beautiful garden and should be advertised correctly. We stayed for one night and had to leave for another hotel that came recommended by a friend. Lastly the WiFi didn’t work in the hotel, and we’re told it was a problem in the area! However in the new hotel (10 minutes down the road) the WiFi works perfectly. If a little bit of time and money was put into this hotel, they would see a huge return on investment. It is really such a shame as it could be an absolutely wonderful oasis of tranquility and exceptional service if more money was put into this place - which it should be considering how much the rooms are and how few staff are there!

Jerome Friedrich

1/5

11 Nov, 2019

Actual is an Construction near the hotel, very loud and no hint at the hotel booking page!!!!!! Bad wifi (very slow and high latency) and no wifi outside! Loveless breakfast, you think it’s your last breakfast before the death penalty in the prison. Bad, very Bad filter Coffee! No service at the breakfast and the pool(that’s a 5 stars hotel?) Old tv without HD and bad channel offer Tv Signal.. And our first room smells like poo because outside is maybe an open poo silo. We get a new room, that was nice - but the noise is too loud. The last offer was, to change to an riad from the hotel group. (riad Zolah) but this is a separat review. The only good point is for the nice outside view, like the house, pool and garden!

Danica Kramer

4/5

31 May, 2023

maximilian opitz

1/5

6 Jan, 2023

Marieantoinette Armel

2/5

13 Dec, 2017

Victoria Buxton

2/5

23 Sep, 2018

Jerome Friedrich

1/5

11 Nov, 2019

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.