Palais Khum

4.7/5(231 Reviews) rating

3 Star Hotel

122

1/122

About hotel

Experience the ultimate in opulent accommodations at our renowned hotel, Palais Khum, conveniently located in the bustling Medina district. Immerse yourself in the lively atmosphere and captivating history of Marrakech, just moments away from popular attractions such as Jemaa el-Fnaa and Majorelle Gardens. Each of our 10 stunning guest rooms exudes sophistication and extravagance, featuring luxurious beds and state-of-the-art amenities that guarantee a relaxing and rejuvenating stay. Stay connected and unwind with complimentary high-speed wireless internet, while enjoying the cozy warmth of a fireplace in the privacy of your room. Step into the enchanting world of the Medina, as you discover the endless charms waiting for you just outside our doors. Dar el Bacha Palace, Souk Cherifia, and Le Jardin Secret are all within walking distance, offering an authentic Moroccan experience. Take a break and indulge in one of our luxurious massages or facials, specially designed to revitalize your body and mind. Let our dedicated concierge serve you with personalized attention, ensuring you have a seamless and unforgettable stay. For our business travelers, we provide convenient services like dry cleaning, laundry, and luggage storage. Our warm and accommodating staff is always on hand to make your stay stress-free, and our laundry facilities are always at your disposal. Satisfy your cravings at our on-site restaurant, offering a mouth-watering selection for lunch and dinner. Or stop by our charming café for a refreshing cup of coffee. Round off your day with a nightcap at our cozy bar/lounge. And with Menara Airport just a short 15-minute drive away, reaching our hotel is a breeze. Discover the true essence of Marrakech at Palais Khum, where affordable luxury and comfort meet in the heart of the Medina. Book Palais Khum online now and set off on a remarkable journey in this culturally-rich and vibrant city. Our hotel address, 2 Derb El Hammaria, Dar El Bacha40000, Morocco, makes it effortlessly accessible for you.

Highlights

• Prime location in the vibrant Medina neighborhood • Within walking distance to popular attractions such as Jemaa el-Fnaa and Majorelle Gardens • Luxurious rooms with fireplaces and complimentary WiFi • Relaxing spa services available for ultimate indulgence • Ideal for both leisure and business travelers • Easy access to Menara Airport, only 7.1 km away • Close proximity to Marrakech railway station for convenient transportation • Carefully designed boutique style hotel with only 10 guestrooms • On-site restaurant, coffee shop, and bar for dining and drinks • Additional amenities include concierge services and laundry facilities.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Snack bar

Designated Smoking Areas

Library

Concierge desk

Indoor pool

Hiking

Airport shuttle service

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Snack bar

Designated Smoking Areas

Library

Concierge desk

Indoor pool

Activities

Hiking

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age..

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹13,871

₹19,287

28% OFF

+ ₹1,572 taxes / night

Earn 154 Reward Points

Flat ₹2,206.13 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹13,871

₹19,287

28% OFF

+ ₹1,572 taxes / night

Update Price

Earn 154 Reward Points

Flat ₹2,206.13 off included with coupon INTSTAY

Amenities

Location

dar el bacha, Marrakech, 40000

View on Maps

Ratings & Reviews

4.7/5

231 Ratings

S A

4/5

19 Jan, 2024

The location of this Riad is fantastic right next to Bacha coffee/museum. Around 5-10mins to the square and souks. Staff were very friendly the room was clean and comfortable. The only downside would be the rooftop area not being maintained well, the room can be a bit dark given it's a riad. Breakfast was small but we didnt mind.

ΧΡΙΣΤΙΝΑ ΚΟΚΚΙΝΟΥ

3/5

26 Nov, 2023

Beautiful little hotel close to sooks. Traditional decoration of the hotel and polite personnel. We stayed at 11b at rooftop, very hot room not clean, the same towels for 4 nights. Poor breakfast. Not good wifi.

Harry Emmanuel Alvarez

5/5

10 Dec, 2023

Amazing hotel with incredible staff. Every detail was cared for. Rooms are spacious and give an authentic feel. The staff is attentive and caring.

Mel Bamber

5/5

7 Dec, 2022

What a find - I really can't rate this hidden gem highly enough. The hotel is simply stunning and beautifully clean, we had Suite 1 with it's own private courtyard, it was superb. The staff couldn't do enough for us, nothing was too much trouble. The rooftop garden was beautiful and peaceful and the swimming pool was utterly delightful. We ate breakfast at the hotel and also ate in the restaurant and the food was excellent. If you're looking for a break in the Medina this place is an absolute must.

S A

4/5

19 Jan, 2024

ΧΡΙΣΤΙΝΑ ΚΟΚΚΙΝΟΥ

3/5

26 Nov, 2023

Harry Emmanuel Alvarez

5/5

10 Dec, 2023

Amazing hotel with incredible staff. Every detail was cared for. Rooms are spacious and give an authentic feel. The staff is attentive and caring.

Elsy Shallman

5/5

29 Dec, 2023

Loved this place. My only issue was that there are no telephones in the rooms/suites or charges to charge your cel phone. Otherwise a wonderful place.

Mel Bamber

5/5

7 Dec, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.