Palais Sebban

4.6/5(504 Reviews) rating

4 Star Hotel

110

1/110

About hotel

Indulge in the vibrant and captivating city of Marrakech at Palais Sebban, a luxurious 4-star riad nestled in the heart of the historic Medina. Just a short 10-minute walk from the lively Jemaa el-Fnaa square and the grand Dar el Bacha Palace, our hotel's prime location offers the perfect blend of convenience and seclusion. And with the airport just a quick drive away, getting to our exquisite hotel is a breeze. Step into one of our 25 spacious and air-conditioned rooms, adorned with exquisite décor and modern amenities. Stay connected with complimentary Wi-Fi and treat yourself to the comforts of our private bathrooms, complete with plush towels, complimentary toiletries, and hair dryers. Rest easy with our minibars, phones, and safes for the security of your belongings. Discover the rich culture and beauty of Marrakech with a myriad of nearby attractions, including the enchanting Dar el Bacha Palace, the serene Cyber Park, and the bustling Souk of the Medina. And after a day of exploring, indulge in ultimate relaxation at our full-service spa, offering rejuvenating massages, body treatments, and facials. Take a dip in our refreshing outdoor pool or unwind in our steam room – the choice is yours. Our dedicated concierge is always at your beck and call, ensuring an unparalleled stay. Plus, with our 24-hour airport shuttle service, traveling to and from the airport is a breeze. Satisfy your taste buds with the delectable local cuisine at our poolside restaurant, with the option for alfresco dining. For a more intimate dining experience, our 24-hour room service delivers the best of Moroccan cuisine straight to your doorstep. End the day with a refreshing drink at our bar/lounge and soak in the beauty of Marrakech. Experience all that Morocco has to offer at Palais Sebban, where luxury meets convenience. Immerse yourself in the vibrant culture of Marrakech. Book now and take advantage of our affordable Palais Sebban room prices. Don't wait – book Palais Sebban online for an unforgettable stay. Our hotel's address at 43, Derb Moulay Abdellah Ben Hssein, Laksour40000, Morocco, makes it easily accessible for our guests.

Highlights

• Prime location within walking distance (10 minutes) to popular tourist attractions such as Jemaa el-Fnaa and Dar el Bacha Palace • A variety of room options including air-conditioned rooms with minibars and complimentary Wi-Fi • Relax and unwind at the on-site spa with massages, body treatments, and facials • Cool off in the outdoor pool or rejuvenate in the steam room • Business amenities available such as a business center and free newspapers in the lobby • Close proximity to the airport (6.5 km) and railway station, making it convenient for both casual and business travelers • Budget-friendly option with self-parking and roundtrip airport shuttle services available (surcharge applies) • Within walking distance (0.2-0.8 km) to several popular attractions, including Cyber Park, Souk of the Medina, and Jemaa el-Fnaa for quick and easy sightseeing.

Quick Facts

Check-In

1:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Snack bar

Designated Smoking Areas

Library

Terrace

Concierge desk

Baby Sitting / Child Services

Hiking

Coffee/tea

Airport shuttle service

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Snack bar

Designated Smoking Areas

Library

Terrace

Concierge desk

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Coffee/tea

Services

Airport shuttle service

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MAD 26.00 per person, per night. This tax does not apply to children under 12 years of age..

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 3.

Pets allowed.

Pets allowed (no fees).

Maximum number of pets per room 1.

Pet max weight (per pet) in lb is 7.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Pet Policy

Pet max weight (per pet) in kg is 3.

Pets allowed.

Pets allowed (no fees).

Maximum number of pets per room 1.

Pet max weight (per pet) in lb is 7.

₹15,274

₹19,184

20% OFF

+ ₹1,748 taxes / night

Earn 170 Reward Points

Flat ₹2,431.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹15,274

₹19,184

20% OFF

+ ₹1,748 taxes / night

Update Price

Earn 170 Reward Points

Flat ₹2,431.75 off included with coupon INTSTAY

Amenities

Location

Derb My Abdellah Ben Hssein, Marrakech, 40000

View on Maps

Ratings & Reviews

4.6/5

504 Ratings

Eric A

5/5

21 Jan, 2024

I refuse to even speak of the things this Riad can improve upon. Infact I NEVER leave bad reviews for any place I go. If I don't like it I just don't go back. Those things are so minor anyway that I've dismissed them from my mind. The beauty of that building is astounding. You could spend weeks there and not fully comprehend the stunning detail work of the Moroccan craftsmen. Every turn is another masterpiece! The perfect place to escape the wild streets and alleys of the Medina. The staff was attentive and friendly even when we were jet lagged and cranky our first night they went out of their way to be good to us. The constant hustle of Marrakech can test any traveller, so to have such a wonderful oasis to come home to is crucial. Every night we ended up at the bar playing chess, sitting by the fire with drinks, or watching soccer with the friendly staff. An atmosphere that no luxury hotel can replicate. I guarantee you will find yourself clutching your phone and wandering around the building taking pictures that will never fully capture what you experience. Book it - and you will be amazed.

Janice Wiggins

5/5

24 Jan, 2024

We had a wonderful time at Palais Sebban and highly recommend it. Service was top notch (especially Yassin at the front desk who went out of his way to make sure all of our needs were met); rooms were clean, comfortable and breakfast was spectacular. (There's an adorable cat named "Chuko" who wanders around and adds to the experience.) Highly recommend and will stay here again the next time we're in Marrakesh.

Nadia Patrizia Volpe

4/5

26 Dec, 2023

We had a nice stay here. The riad is undoubtedly beautiful in terms of architecture. It’s centrally located so easy to access many points of interest. There are many relaxing spaces to hang out in & the sweetest little cat! Food was delicious, including a fresh & plentiful breakfast. Staff are also so kind & go above & beyond to assist. Room wise, it was also lovely & comfortable. However unfortunately- being as old as it is, there were some obvious plumbing issues in bathroom (weird smell & noises). The mirror in there should also be changed. It’s a dark room unless all lights are on but it’s no issue, and for winter months, Im grateful for the heating system, otherwise it would be freezing. Overall still very happy with the Riad & would happily stay again; but perhaps in a different room.

jilsangel

2/5

12 Oct, 2023

In preparation for our trip to Marrakesh, we diligently researched and read numerous reviews before ultimately choosing Riad Palais Sebban. With three previous Riad experiences in Morocco that left us amazed, our expectations were sky-high. This was mainly due to the fact that Marrakesh is renowned for its top-notch Riads. Regrettably, our high hopes quickly turned into deep disappointment. The management of this Riad was the worst we have encountered. The only saving grace are the remaining staff members; everything else about this place is extremely unsatisfactory. The culinary experience was dreadful, with dinner being particularly awful and tasteless. Furthermore, the Riad itself was in a deplorable state of disrepair, with dust covering everything and a complete lack of coherence in the design and layout of the property. The rooms were absolutely abysmal, with a foul smell and complete lack of cleanliness, falling significantly below even one-star quality. To make matters worse, the customer service was utterly apathetic and failed to properly assist us with our needs. The only positive aspect of our stay was the presence of some helpful staff members. We strongly advise against choosing this Riad property for anyone. Perhaps they may improve in the future, but until then, we cannot recommend it.

Rohina Khan

5/5

28 Jan, 2024

Our journey to morroco started the worst way possible. We booked a riad and on our arrival, we were told that we couldnt stay there as it was overbooked. The option they gave us looked like an haunted house and the location was terrible. We found palais seban and booked 2 rooms, since our arrival at the riad until the moment we left for the airport ,was wonderfull. This place loos like an oasis in the middle of the desert, all the staff was so nice with us. I recomend this riad 100000%

Eric A

5/5

21 Jan, 2024

Janice Wiggins

5/5

24 Jan, 2024

Nadia Patrizia Volpe

4/5

26 Dec, 2023

jilsangel

2/5

12 Oct, 2023

Rohina Khan

5/5

28 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.