Palazzo Castri 1874 Hotel & Spa

4.7/5(1.21K Reviews) rating

4 Star Hotel locationPin

Florence, Tuscany

Palazzo Castri 1874 Hotel & Spa entrance

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About hotel

Discover the captivating allure of Florence with an unforgettable stay at Palazzo Castri 1874. Tucked away amidst the vibrant streets of San Lorenzo, our 4-star hotel offers a peaceful oasis for travelers. Immerse yourself in the rich history and culture of Florence, with the famous Cathedral of Santa Maria del Fiore just a short 11-minute stroll from our doorstep. Unwind in one of our 58 beautifully designed and well-appointed guestrooms, complete with plush memory foam beds and luxurious Egyptian cotton linens. Stay connected with complimentary Wi-Fi and enjoy a range of entertainment options on the satellite television, equipped with an LCD screen. Our modern bathrooms feature invigorating rainfall showerheads and high-end toiletries for a rejuvenating experience. Nestled in Florence's Historic Center, Palazzo Castri 1874 puts you in close proximity to top attractions such as the Central Market, Fortezza da Basso, and the Gallery of the Academy of Florence. The hotel is also conveniently located near the University of Florence and several iconic landmarks, making it an ideal choice for a diverse range of travelers. Indulge in ultimate relaxation at our full-service spa, offering a variety of massages, body treatments, and facials. Unwind in the spa tub, unwind in the sauna, or maintain your fitness routine at the 24-hour gym. Take advantage of complimentary Wi-Fi, concierge services, and babysitting (surcharge) during your stay. For business travelers, we provide a 24-hour business center and expansive conference space to accommodate your next meeting or event. And with our roundtrip airport shuttle (surcharge) available 24/7, your stay at Palazzo Castri 1874 is effortless and stress-free. Savor the delectable flavors of Florence at our on-site restaurant or grab a quick bite at the cozy coffee shop. Wind down with a signature drink at the bar or poolside bar. And don't forget to start your day off right with a complimentary full breakfast served every morning. Experience the height of comfort, convenience, and exceptional service at Palazzo Castri 1874. Book your stay with us now and enjoy the affordable Palazzo Castri 1874 room prices. You can easily book Palazzo Castri 1874 online for a seamless travel experience. Our address at Piazza dell Indipendenza, 7, FI50129, Italy is easily accessible, making us a convenient choice for all travelers.

Highlights

• Steps away from city's bustling Historic Center - Downtown area • Centrally located near top attractions, including Cathedral of Santa Maria del Fiore • Ideal location for both leisure and business travelers • Comfortable rooms with luxurious amenities, including memory foam beds and Egyptian cotton sheets • Deluxe spa offering massages, body treatments, and facials • 24-hour fitness center to stay fit while traveling • Complimentary WiFi to stay connected • Conveniently situated within 0.7 km of major tourist sites such as San Lorenzo Church and Basilica of Santa Maria Novella • Easily accessible from Florence Airport (7.7 km) and Florence Railway Station (0.3 km) • Variety of dining options, including a restaurant, coffee shop, and poolside bar • Event space for meetings and conferences (646 square feet) • Airport shuttle service available 24 hours for a fee • Friendly concierge services for local recommendations and bookings.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Snack bar

Bell staff/porter

Valet parking

Library

Terrace

Concierge desk

Sauna

Baby Sitting / Child Services

Hiking

Breakfast available

Coffee/tea

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Snack bar

Bell staff/porter

Valet parking

Library

Terrace

Concierge desk

Sauna

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Maximum number of pets per room 1.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Maximum number of pets per room 1.

₹13,916

₹19,521

29% OFF

+ ₹1,609 taxes / night

Earn 155 Reward Points

Flat ₹2,217.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹13,916

₹19,521

29% OFF

+ ₹1,609 taxes / night

Update Price

Earn 155 Reward Points

Flat ₹2,217.88 off included with coupon INTSTAY

Amenities

Location

Piazza della Indipendenza, Florence, Tuscany, 50129

View on Maps

Ratings & Reviews

4.7/5

1.21K Ratings

Katie Lesley

3/5

19 Dec, 2023

This hotel is gorgeous. It is in a great location, and the rooms are very nice. The breakfast is good. You cannot use the pool for free unless you have a specific room and have to pay for the pool area which is not normal for a four-star hotel. Although the hotel itself is pretty great, the customer service is horrible. The front desk staff is extremely rude. One of the main reasons someone stays at a hotel is for the full experience, and customer service is my number one concern. As it should be the property’s as well. For someone who is in the Hospitality industry, travels a lot, and has been to many hotels I have never encountered such disrespect from staff. I am extremely disappointed. Update: They did go above and beyond to make sure that we were satisfied before we left. The attitudes from the front desk staff got much better, and I received a note from one of the managers which was very nice and appreciated.

Mark Hamilton

5/5

21 Dec, 2023

The hotel was fabulous and the staff were very friendly. Rooms spotless with modern decor. Perfect location right in the heart of Florence. Very close to shopping, street vendors and multiple restaurants within walking distance. Highly recommend 5 stars !

chris s (Chris S)

5/5

25 Sep, 2023

So happy that we stayed here during our trip to Florence. Beautiful hotel! The staff was wonderful! Very accommodating and always smiling. Take their dinner recommendations, never steered us wrong. The food at their restaurant was excellent! We ate dinner there twice because it was so good. Loved their outdoor space. Highly recommend!

Katie Lesley

3/5

19 Dec, 2023

Mark Hamilton

5/5

21 Dec, 2023

chris s (Chris S)

5/5

25 Sep, 2023

Joseph Harrison

5/5

16 Nov, 2023

Service was AMAZING!! There was a small issue our 1st night. But they fixed. The rooms are perfect. The Food was Wonderful... Again everything about the Hotel was Wonderful!!! Highly Recommend!!!! Loved the Waterfall shower head!!!!

Melissa Minihan

5/5

10 Oct, 2023

Great experience! Rooms are smaller than Americans are used to (which is most of European hotels) but are so nice! We really enjoyed our stay. The breakfast is fantastic (and more than most other hotels we have stayed in over the years) and the service was incredible. I highly recommend! (and I am a self proclaimed hotel snob)

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.