Palazzo Donizetti Hotel - Special Class

4.1/5(1.14K Reviews) rating

4 Star Hotel

Palazzo Donizetti Hotel - Special Class facade

1/87

About hotel

Welcome to the epitome of luxury and comfort at the Palazzo Donizetti Hotel – Special Class. Located in Taksim-Beyoglu, Istanbul, our hotel boasts affordable 4.5-star accommodations suitable for any type of traveler. Immerse yourself in the vibrant history and culture of this magnificent city, just steps away from the famous Galata Tower. Our exceptional hotel offers 79 exquisitely designed rooms equipped with modern amenities such as air conditioning, minibars, and LED televisions. Sleep soundly on our luxurious Egyptian cotton sheets and goose down comforters, while staying connected with complimentary Wi-Fi and digital programming. Take in the charm of Istanbul by visiting nearby attractions such as the Pera Museum, Istiklal Avenue, and the Istanbul Museum of Modern Art. Unwind and rejuvenate with a relaxing massage or dip in our indoor pool. With our complimentary wireless internet and concierge services, planning and navigating your stay is made effortless. Our hotel is perfect for business travelers with complimentary wired internet, a state-of-the-art computer station, and versatile event spaces for meetings and conferences. Indulge in authentic Turkish cuisine at our on-site restaurant or unwind with a complimentary evening reception. End your day at our stylish bar/lounge with your favorite drink in hand. With both Istanbul Airport and Sabiha Gokcen Intl. Airport in close proximity, reaching our hotel is a breeze. Book Palazzo Donizetti Hotel – Special Class online and experience affordable luxury at its finest. Our address, Asmali Mescit Mh.Mesrutiye Caddesi. N85, Taksim-Beyoglu, Istanbul34400, Turkey, makes it easy for you to reach us and indulge in an unforgettable stay in the heart of this magnificent city.

Highlights

• Centrally located 4.5-star hotel in Istanbul • Minutes away from popular attractions such as Pera Museum and Galata Tower • All 79 air-conditioned rooms feature minibars and LED TVs for your entertainment • Pamper yourself with onsite massages and indoor pool • Complimentary WiFi and wired Internet access • Conference center and meeting room for business travelers • Onsite restaurant, coffee shop, bar/lounge, and daily complimentary receptions • Suitable for both leisure and business travelers • Turkish Ministry of Tourism classification: Special Class.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Swimming Pool

Bell staff/porter

Valet parking

Library

Concierge desk

Indoor pool

Breakfast available

Coffee/tea

Airport shuttle service

Transportation

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Swimming Pool

Bell staff/porter

Valet parking

Library

Concierge desk

Indoor pool

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Transportation

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹5,941

₹11,574

49% OFF

+ ₹790 taxes / night

Earn 67 Reward Points

Flat ₹961.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹5,941

₹11,574

49% OFF

+ ₹790 taxes / night

Update Price

Earn 67 Reward Points

Flat ₹961.50 off included with coupon INTSTAY

Amenities

Location

Asmalimescit Mah, Istanbul, 34400

View on Maps

Ratings & Reviews

4.1/5

1.14K Ratings

Bena Zeaiter

5/5

29 Aug, 2023

I had 6 nights stay at Palazzo Donizetti hotel this month and it was not the first time I had stayed at this hotel two years ago. This hotel is fabulous i am in love with all its details. From the name to the location to the service all is excellent. Location is perfect Rooms are well designed and cleaned daily. Breakfast this time was richer, and more delicious than before. Love it❤️ Staff are very polite and helpful. The design of hotel is like entering a palace wonderful.

Maggie Yu

2/5

4 Dec, 2023

The wifi was very unstable during the entire stay, not working 95% of the time in the rooms. I understand we might have just gotten unlucky, however the staff was very condescending with the situation and acts like the guest doesn’t know how the WiFi works. They keep telling us that it works, or that it’s because we have an iPhone and it works better with other phones, or it is going to be fixed in a few hours even when it clearly doesn’t work and did not get fixed throughout our entire 3 night stay. We also switched rooms the first day because they told us the WiFi was only broken on our floor. We were asked to bring all our things with no help down to the lobby just to go back up to a different floor with the same broken WiFi and 2 single beds. They then told us to go to a different room over the phone with a king bed so we did and ended up waiting for 15 mins to just go back downstairs to find the staff as no one came. We didn’t want to move again so when we asked the staff to put the bed together, they did it in the most unhygienic and lazy way possible and one of the staff doing the bed had a terrible smell. The staff simply took the duvet a single bed and turned it horizontally instead of getting a new duvet. Clearly doesn’t fit as our feet will be hanging out?? The hotel has the potential to be very nice, the rooms were spacious and bed was comfortable. WiFi clearly does not work in the rooms, even if the staff tells you it does… I understand sometimes there are technical difficulties but gaslighting the guests isn’t the way to go.

isil bas

5/5

2 Dec, 2023

Room 105 As always we stayed in our most favourite hotel in Pera district. It is a very chic, classical and elegant place with wonderful staff. We are especially thankful to Zafer bey who with his kindness and helpfullness was always ready to make our stay as comfortable as possible! See you soon!

Isa Moazen

3/5

3 Sep, 2023

We had an OK experience. Cons: 1. The wifi is the most important problem of the Hotel. Basically, most of the times the connection is not available in the rooms. 2. The infrastructure of the hotel has problems. There was leaking water from the roof for our two rooms. Although the assistance solved the problem, this issue exists for the hotel. 3. The rooms are too dark and does not have a good view or even a view :) 4. Although the breakfast had several options, the quality of the foods were not good enough. 5. The hotel has only one elevator that is not enough. Most of the time we needed to wait a lot or use the stairs. Pros: 1. The location is very good. You can easily access to Istiklal and the şişhane metro station. 2. The hotel is pretty clean. A good smell can be felt everywhere and the rooms are clean. 3. It is a beautiful place with a very nice roof. We spent a night there and we enjoyed it. 4. Although the staff cannot speak English, they are helpful. 5. The lobby is beatiful and you can spend time using wifi (that only works there;). Overall, we had an OK experience.

Bena Zeaiter

5/5

29 Aug, 2023

Maggie Yu

2/5

4 Dec, 2023

isil bas

5/5

2 Dec, 2023

Isa Moazen

3/5

3 Sep, 2023

Ian Perkins

5/5

26 Oct, 2023

The spa was exceptional. Maria did an excellent massage and this was followed by the sauna, steam room, exfoliating experience and then pool time. Well looked after throughout. A must.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.