Palladium Suites Hotel

3.9/5(281 Reviews) rating

2 Star Hotel

1/18

About hotel

Nestled in the heart of Cebu, OYO 227 Palladium Suites Hotel stands out as an ideal destination for discerning travelers seeking a perfect blend of modern sophistication and historic charm. The hotel's architectural elegance and interior design showcase lavish furnishings, art collections, and a unique ambiance that sets it apart from the rest. Located just steps away from Mango Square and OsmeÃ±a Fountain Circle, this hotel offers easy access to iconic landmarks and hidden gems that enhance the guest experience. With 30 air-conditioned rooms featuring flat-screen televisions, complimentary wireless Internet access, and cable programming, guests can relax in comfort and style. The bathrooms with showers, desks, and complimentary newspapers add to the convenience of the stay. Business amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff, ensuring a seamless experience for every guest. The nearest major airport, Mactan - Cebu Intl. Airport (CEB), is just 14.1 km away, making travel to and from the hotel a breeze. Guests can explore attractions such as Robinsons Plaza, St Patrick's Square, and Colon Street, all within close proximity to the hotel. The hotel's address at 6 J. Llorente St, capitol site, Central Visayas6000, Philippines, further emphasizes its central location in the bustling city. The range of accommodations at OYO 227 Palladium Suites Hotel includes luxurious suites, spacious rooms with breathtaking views, and personalized service that ensures a comfortable stay for every guest. From a state-of-the-art spa and wellness center to exquisite dining options that celebrate local flavors and international cuisine, each experience is crafted to exceed expectations. Guest testimonials highlight exceptional hospitality and personalized service that leaves a lasting impression on every visitor. Whether you're a leisure traveler seeking relaxation or a business traveler looking for a productive stay, OYO 227 Palladium Suites Hotel offers a captivating experience that caters to all. Book OYO 227 Palladium Suites Hotel online today and indulge in a luxurious retreat in the heart of Cebu..

Highlights

• Conveniently located in Cebu, OYO 227 Palladium Suites Hotel is steps away from Mango Square and a short walk from Osmeña Fountain Circle. • The hotel is within a 3-minute walk to Osmeña Fountain Circle, 1.8 mi from Magellan's Cross, and 1.9 mi from Heritage of Cebu Monument. • Stay in one of the 30 air-conditioned rooms with flat-screen TVs, complimentary Wi-Fi, and cable programming for entertainment. • Enjoy the convenience of desks, showers in the bathrooms, and daily housekeeping services. • Nearby attractions include Mango Square, Robinsons Plaza, and St Patrick’s Square within a few hundred meters. • Medical facilities like Chong Hua Hospital and Cebu Doctor's University Hospital are within a 1 km radius. • Educational institutions like USC-North Campus and Cebu Normal University are within walking distance. • Explore cultural sites such as Fo Guang Shan Chu Un Temple and Jose R. Gullas Halad Museum within a 2 km radius. • The nearest major airport, Mactan - Cebu Intl. Airport (CEB), is 14.1 km away for convenient travel. • Business amenities include complimentary newspapers, a 24-hour front desk, and multilingual staff for a hassle-free stay. • Free self-parking is available onsite for guests' convenience.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Locker Room

Multilingual Staff

Newspaper

Smoke-free property

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Locker Room

Multilingual Staff

Newspaper

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Social distancing measures are in place.

Essential workers only - NO.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Social distancing measures are in place.

Essential workers only - NO.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Don Julio Llorente St, Cebu, 6000

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Ratings & Reviews

3.9/5

281 Ratings

franciz shoezi07

1/5

30 Nov, 2023

I booked our stay thru online. The pictures on the web are very far different from the actual look of the facility especially when the bed linens are stained, small room and the washroom is well-maintained. I was force to book another hotel on the same night we checked-in as we prioritize our level of comfort after a long flight.

Irene Menchavez

1/5

3 Oct, 2023

Just had my 2nd stay in this place because my husband booked it mistakenly. There's no changes at all, infact my 2nd stay was so disappointing and worse. Stayed for 3 nights with an awful smell from the carpet. The room is dusty, no hot and cold shower so therefore, I had to take shower with a cold water . I neither pay for a friendly staff nor for a dirty room. There are hotels around with the same price but of great value because the room is clean and comfortable where guest can get some rest and a sound sleep. I was dead-tired from my 3 days trip so I didn't try to look for another hotel. I don't recommend this place to anyone.

Gladys Abigail Unabia

4/5

14 Jun, 2023

I stayed in a single bed room. Price is reasonable. Has the Best location. Very friendly security guards. Approachable and accommodating receptionists. very fast wifi. Cons: room carpet's smell doesn't go away; room fixtures are getting old. Owner should do some mild renovations.

welza soncio

5/5

29 Mar, 2023

Got a deluxe room. It has enough space for two. Too small for 3 persons. Clean and well lit. Customer service is superb. Close to diners, 711 and Thai massage just in front of the hotel. This is just beside the CFO building. Did not get to see their other facilities or amenity if there is. You can conveniently book in their website. Wifi connection is an easy access and stable. If you are someone with a busy schedule during the day and looking for a hotel just to spend the night, this is for you.

Ian Mendoza

1/5

2 Feb, 2023

Worst hotel I've ever been, first entry to the room, and you'll immediately smell the stench of old and wet woodwork. A few minutes in bed and you'll get itchy! Might be bed bugs, I bought disinfectsnt spray and an air freshener to counter this, but ultimately didn't stand to stay. We booked and paid for 5 days, ended up looking for another hotel at 2nd day of stay, even tho they won't refund, we still checked out early. Don't waste your money here!

franciz shoezi07

1/5

30 Nov, 2023

Irene Menchavez

1/5

3 Oct, 2023

Gladys Abigail Unabia

4/5

14 Jun, 2023

welza soncio

5/5

29 Mar, 2023

Ian Mendoza

1/5

2 Feb, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.