Pan Pacific London

4.7/5(575 Reviews) rating

5 Star Hotel locationPin

London, England

159

1/159

About hotel

Discover the vibrant heart of London at our luxurious 5-star hotel, located in the bustling London City Centre. Conveniently situated within a 15-minute walk of iconic landmarks such as the Tower of London and London Bridge, our hotel is the perfect base for immersing yourself in the city's rich history and culture. Indulge in the ultimate comfort and indulgence in one of our 237 individually decorated guestrooms. Each room offers a unique experience, complete with luxurious amenities including minibars, espresso makers, and 55-inch LCD televisions with a range of digital programming. Stay connected with complimentary wireless Internet access and pamper yourself in our immaculate private bathrooms stocked with designer toiletries and hair dryers. For a truly rejuvenating experience, escape to our tranquil spa and indulge in a massage, body treatment, or facial. Unwind in our indoor pool, or relax in the sauna and 24-hour fitness center. We also offer convenient services such as concierge services and wedding planning, ensuring your stay with us is nothing short of perfect. Satisfy your taste buds with the enchanting flavors of Singaporean cuisine at our renowned restaurant, or grab a quick bite at our cozy coffee shop. Unwind with your choice of drink at our stylish bar/lounge, and start your day off right with our delectable English breakfast. Our hotel also offers a range of amenities such as dry cleaning/laundry services, a 24-hour front desk, and a dedicated team of multilingual staff to cater to your every need. Located at 80 Houndsditch, EnglandEC3A 7AB, United Kingdom, our hotel offers easy access to major airports including Heathrow, London City, Gatwick, Luton, and Stansted, making it the ideal choice for both business and leisure travelers. Immerse yourself in the vibrant city life of London and return to a haven of comfort and luxury at our 5-star hotel. Don't wait any longer, book your stay with us and experience the wonders of London firsthand. Book Pan Pacific London Online and secure your stay at affordable Pan Pacific London room prices.

Highlights

• 5-star luxury hotel in the heart of London City Centre • Within 15-minute walk to Tower of London and London Bridge • Individually decorated guestrooms with minibars and espresso makers • Complimentary WiFi, LCD TVs, and designer toiletries in every room • Prime location with easy access to Financial District, Liverpool Street, and Brick Lane • Close proximity to popular tourist attractions such as Tower Bridge and Borough Market • Only 30.7 kilometers from Heathrow Airport and 11 kilometers from London City Airport • On-site amenities include indoor pool, sauna, and 24-hour fitness center • Relaxation and business services available, including massages and concierge services • Singaporean restaurant on-site, plus coffee shop and bar for 24-hour room service • Business amenities provided, such as dry cleaning, 24-hour front desk, and multilingual staff

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

237

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Concierge desk

Indoor pool

Sauna

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Concierge desk

Indoor pool

Sauna

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Pet max weight (per pet) in kg is 15.

Service animals are exempt from fees/restrictions.

Pets cannot be left unattended.

Pet max weight (per pet) in lb is 33.

Service animals are allowed.

Only dogs and cats are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Pet max weight (per pet) in kg is 15.

Service animals are exempt from fees/restrictions.

Pets cannot be left unattended.

Pet max weight (per pet) in lb is 33.

Service animals are allowed.

Only dogs and cats are allowed.

₹56,023

₹64,197

13% OFF

+ ₹10,396 taxes / night

Earn 664 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹56,023

₹64,197

13% OFF

+ ₹10,396 taxes / night

Update Price

Earn 664 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Houndsditch, London, England, EC3A 7AB

View on Maps

Ratings & Reviews

4.7/5

575 Ratings

5/5

2 Nov, 2023

Incredible hotel! A very short walk from the station and I was greeted by a lovely receptionist at 10 pm. Check-in was smooth, and I was given a late checkout, which was so beneficial for my trip. Thank you to the amazing hotel attendant who treated me like royalty, took my bags to the room, and set up the suite for me. The bed was very comfortable! Not often do I sleep so well on a hotel bed, but the suite I had was just mind-blowing! It was a nice touch to have my name on the TV screen as a welcome message. The room was well stocked with snacks and treats. Bathroom facilities were also exceptional. Great shower as well! The views at night and during the day of the city were by far the best I've seen! It was a very nice touch to have electric curtains too so can close the curtains by a flick of a switch. Breakfast was very tasty too. Lots of fresh fruit available.The gym and pool were also exceptional too! I would highly recommend staying here and look forward to returning for another visit in the future. Thank you so much for everything!

Alan Tam

5/5

18 Dec, 2023

My wife and I had a wonderful stay at the Pan Pacific London over the weekend. We were upgraded to the Devonshire Suite on arrival which was a lovely surprise. The room was just fantastic with views of St Paul’s Cathedral. The service was exemplary from check-in through to breakfast at Straits Kitchen. When my wife needed dental floss, the housekeeping team went out of their way to source it for her. We were really impressed! Special thanks go to Emily Simpson who went above and beyond to look after us. She is an asset to the Pan Pacific London team. We will definitely be back!

Anh Chu

5/5

21 Dec, 2023

Did a spa treatment with my 6 year old daughter as a non hotel resident. Fantastic service and a great experience all round. They used a suite to do the massage/treatment so cannot comment on what the treatment rooms are like. However the relaxation room was lovely and the pool the highlight! It is not the best spa in London but definitely worth a visit as its one of only 2 hotels that provide treatments for children. The spa is immaculately clean, staff are constantly cleaning. Would highly recommend.

Erin Chan

4/5

17 Dec, 2023

My second stay in Pan Pacific London has been delightful. Room is spacious. The doorman and reception staff are exceptionally friendly. Just a minor concern regarding the inconsistency in bathroom amenities between the deluxe and premium rooms. E.g. the slippers in the deluxe room seem a bit cheap and thin, reminiscent of slippers from a 3-star hotel, while the Pan Pacific logo ones in the premium room are of much higher quality. The bathroom mat this time appears somewhat worn out. But overall - I would recommend staying in Pan Pacific. It’s an excellent choice. This will be my new go-to hotel in London

5/5

2 Nov, 2023

Alan Tam

5/5

18 Dec, 2023

Anh Chu

5/5

21 Dec, 2023

T L

5/5

9 Jan, 2024

Amazing service and really nice sized rooms! The front desk is very helpful! Pool water is a bit cold and should be heated more. Overall fantastic choice for a 5 star hotel! Update: they made the pool water warmer! Thanks again for an amazing stay!

Erin Chan

4/5

17 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.