Pan Pacific Orchard

4.3/5(946 Reviews) rating

5 Star Hotel

169

1/169

About hotel

Pan Pacific Orchard is a luxurious 5-star hotel located in the vibrant city of Singapore, specifically in the Newton area. Boasting a prime location within a 5-minute drive of popular attractions such as ION Orchard and Orchard Road, this hotel offers a perfect blend of modern sophistication and historic charm. The architectural elegance of Pan Pacific Orchard is evident from the moment you arrive, with its lavish furnishings, art collections, and inviting atmosphere setting it apart as an ideal destination for discerning travelers. The hotel's address at 10 Claymore Road, Singapore, places it in the heart of the city, providing easy access to iconic landmarks and hidden gems that enhance the guest experience. With 347 air-conditioned rooms featuring minibars, espresso makers, designer toiletries, and complimentary wireless Internet access, guests can make themselves at home in style and comfort. The rooms also offer breathtaking views of the city skyline, adding to the overall luxurious experience. Pan Pacific Orchard offers a range of accommodations to suit every guest's needs, from spacious rooms to luxurious suites, all designed to ensure a comfortable stay. The hotel's amenities are world-class, including an outdoor pool, a fitness center, a state-of-the-art spa, and wellness center, as well as exquisite dining options that celebrate local flavors and international cuisine. Guests can enjoy a satisfying meal at Pacific Breeze, relax with a refreshing drink from the poolside bar, or unwind in one of the two bars/lounges. Buffet breakfasts are available daily for a fee, providing a delicious start to the day. Business amenities at Pan Pacific Orchard include express check-out, dry cleaning/laundry services, and a 24-hour front desk, making it ideal for both leisure and business travelers. The hotel also has facilities for events, including conference space measuring 6458 square feet, and free self-parking is available onsite. With its exceptional hospitality and personalized service, Pan Pacific Orchard ensures that every guest's stay is memorable and enjoyable. Book Pan Pacific Orchard online now to experience the epitome of luxury and comfort in Singapore..

Highlights

• Well Situated in Singapore (Newton), Pan Pacific Orchard is just a 5-minute drive from ION Orchard and Orchard Road. • This luxurious 5-star hotel offers 347 air-conditioned rooms with minibars, espresso makers, and complimentary Wi-Fi. • Pamper yourself in the elegant bathrooms with designer toiletries and hair dryers, and enjoy the convenience of safes and complimentary bottled water. • Explore nearby attractions such as Orchard Tower, Royal Thai Embassy, and ION Orchard within walking distance from the hotel. • The hotel is within easy reach of key landmarks like Lucky Plaza, Takashimaya Shopping Centre, and Mount Elizabeth Medical Center. • For nature lovers, Singapore Botanic Gardens and Fort Canning Park are just a short distance away for a relaxing day out. • Stay connected with complimentary wireless Internet access and take advantage of the outdoor pool and fitness center for recreation. • Business travelers will appreciate amenities like express check-out, dry cleaning services, and a 24-hour front desk for convenience. • Host your events in style with 6458 square feet of conference space and enjoy free self-parking during your stay. • Indulge in delicious meals at Pacific Breeze restaurant or unwind with a drink at the poolside bar or one of the two bars/lounges. • Start your day right with a buffet breakfast available daily from 7:00 AM to 10:30 AM for a fee, ensuring a great start to your day in Singapore.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

347

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Bell staff/porter

On-Site parking

Concierge desk

Breakfast available

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Bell staff/porter

On-Site parking

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses solar energy, plus a grey water recycling system.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Parking height restrictions apply.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: SGD 100.00 per night.

We have included all charges provided to us by the property..

Pool access available from 7:30 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses solar energy, plus a grey water recycling system.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Parking height restrictions apply.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: SGD 100.00 per night.

We have included all charges provided to us by the property..

Pool access available from 7:30 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹19,263

₹25,458

24% OFF

+ ₹4,169 taxes / night

Earn 234 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹19,263

₹25,458

24% OFF

+ ₹4,169 taxes / night

Update Price

Earn 234 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Siena, Singapore, 229540

View on Maps

Ratings & Reviews

4.3/5

946 Ratings

bianca huzum

4/5

26 Jan, 2024

Many 5 star hotels love going for pretty rooms instead of functional rooms, and Pan Pacific is definitely one of them. The hotel looks beautiful and it is placed in a great location, however the rooms are small, with what seemed to be an improvised bathroom closed by two sliding doors that offered no intimacy. There was no storage for luggage whatsoever. Our two suitcases occupied pretty much all the floor space. The service was great and the breakfast was delicious. The gym was well equipped as well.

Kevin Lowe

5/5

19 Jan, 2024

Stayed here for a week and was really impressed. Booking was made through Luxury Escapes and the extra benefits made this great value for money. Rooms are new, clean and our Premier Balcony King was just excellent. Amenities were great and a good shower. The real star is the Pacific Club Lounge. Champagne on ice, great food that changes daily and great staff. Shout out to Elyssa, Olivia, Blaire and Malcolm who really looked after us at breakfast and evening drinks time

Natta Loh

5/5

13 Jan, 2024

The hotel offers a comfortable and inviting atmosphere with attentive service. While not reaching the heights of luxury, the accommodations are well-appointed and clean. Staff members are friendly, catering to needs promptly. The amenities, though not extravagant, provide a satisfying experience. The central location adds convenience, making it easy to explore the city. Dining options are solid, offering a decent variety. Overall, a pleasant and affordable choice for those seeking a comfortable stay without the frills of a five-star establishment. Good value for money, creating a positive and memorable experience.

Cherie Munro

5/5

7 Jan, 2024

We stayed at Pan Pacific Orchard for about a week and loved it! We loved the attention to detail throughout our stay. As soon as we got out of the taxi, we were warmly greeted by staff. We didn’t mind that the room was a bit small as we understood the smart design and layout of it. The breakfast selection was incredible, one of the best I’ve ever had! The location is perfect, right where you want to be by Orchard road without being in the middle of the busy strip. We highly recommend staying here while in Singapore!

Tony Truong

5/5

30 Jan, 2024

We stayed at the newly opened Pan Pacific Orchard for a couple of nights and were absolutely stunned by how beautiful the hotel was! Definitely one of the more unique designs in Singapore and it fits well to the city's image. The service was top notch but where Pan Pacific Orchard differentiates is the meticulous attention to details - everything in the hotel and especially the room just made sense. The amenities include Diptyque lotion and shampoo! We are already looking forward to visiting Singapore and staying at the hotel again!

bianca huzum

4/5

26 Jan, 2024

Kevin Lowe

5/5

19 Jan, 2024

Natta Loh

5/5

13 Jan, 2024

Cherie Munro

5/5

7 Jan, 2024

Tony Truong

5/5

30 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.