Pan Pacific Serviced Suites Nairobi

google-logo4.8/5(51 Reviews)rating5 Star Hotel
Exterior Detail 1
Room 2
count72
    25,67616,821

    About hotel

    Pan Pacific Serviced Suites Nairobi is a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm. Located in the heart of Nairobi's vibrant Westlands district, this 5-star aparthotel offers 128 air-conditioned rooms with kitchenettes, full-sized refrigerators, and Smart televisions. Guests can enjoy stunning views of the city skyline and easy access to iconic landmarks such as Nairobi National Park and the University of Nairobi. The hotel's prime location, at the corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Kenya, ensures convenience and proximity to key attractions. The nearest airports, Nairobi (WIL-Wilson) and Jomo Kenyatta Intl. Airport (NBO), are within easy reach. Pan Pacific Serviced Suites Nairobi boasts a range of world-class amenities, including an outdoor pool, fitness center, spa, and wellness center. Guests can indulge in exquisite dining options that celebrate local flavors and international cuisine. The hotel's elegant architecture, lavish furnishings, and art collections create an inviting atmosphere that exudes luxury and comfort. Whether for leisure or business, every guest is treated to exceptional hospitality and personalized service that leaves a lasting impression. Buffet breakfasts are available daily, and dry cleaning/laundry services, a 24-hour front desk, and multilingual staff ensure a seamless stay. With its central location and unparalleled amenities, Pan Pacific Serviced Suites Nairobi is the ideal destination for a memorable and enriching experience in Nairobi. Book Pan Pacific Serviced Suites Nairobi online now to discover the epitome of luxury and sophistication in the heart of Kenya's capital city..
    Highlights
    • Conveniently located in Nairobi (Westlands), a short drive from Nairobi National Park and University of Nairobi • Close proximity to key attractions such as Nairobi National Museum, The Sarit Centre, and Kenya National Theatre • Spacious air-conditioned rooms with kitchenettes, full-sized fridges, and ovens for a comfortable stay • 43-inch Smart TVs with satellite channels, safes, and daily housekeeping services for convenience • Enjoy an outdoor pool, fitness center, and complimentary Wi-Fi during your stay • Round-the-clock front desk, multilingual staff, and dry cleaning services for a hassle-free experience • Buffet breakfast available daily for a fee, with various dining options nearby • Within 7.5 km from Nairobi (WIL-Wilson) Airport and 19.2 km from Jomo Kenyatta Intl. Airport (NBO) • Ideal for both leisure and business travelers seeking a luxurious 5-star experience • Unique selling points include exclusive spa services, personalized concierge assistance, and stunning city views.
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    Quick Facts

    Check-In
    2:00 PM
    Check-Out
    10:00 AM
    Rooms
    128
    Popular Amenities
    Popular Amenities
      General Amenities

      24-hour front desk

      Hotel safe deposit box (not room safe box)

      Lift/ Elevator

      Multilingual Staff

      Bell staff/porter

      Accessible parking

      Designated Smoking Areas

      Concierge desk

      Activities

      Pool Table

      Food & Beverages

      Breakfast available

      Services

      Gym

      Airport shuttle service

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      Guests must contact this property in advance to reserve onsite parking.

      This property accepts credit cards, debit cards, mobile payments, and cash.

      This property reserves the right to pre-authorize the guest's credit card prior to arrival.

      Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

      Host has not indicated whether there is a smoke detector on the property.

      Safety features at this property include a fire extinguisher.

      Professional property host/manager.

      No rollaway/extra beds available.

      Parking height restrictions apply.

      Property confirms they are implementing enhanced cleaning measures.

      Property is cleaned with disinfectant.

      Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

      Commonly-touched surfaces are cleaned with disinfectant.

      Special check-in instructions

      No pets and no service animals are allowed at this property..

      Parking height restrictions apply..

      This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

      Pet Policy

      Pets not allowed.

      Service animals not allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        Guests must contact this property in advance to reserve onsite parking.

        This property accepts credit cards, debit cards, mobile payments, and cash.

        This property reserves the right to pre-authorize the guest's credit card prior to arrival.

        Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

        Host has not indicated whether there is a smoke detector on the property.

        Safety features at this property include a fire extinguisher.

        Professional property host/manager.

        No rollaway/extra beds available.

        Parking height restrictions apply.

        Property confirms they are implementing enhanced cleaning measures.

        Property is cleaned with disinfectant.

        Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

        Commonly-touched surfaces are cleaned with disinfectant.

        Special check-in instructions

        No pets and no service animals are allowed at this property..

        Parking height restrictions apply..

        This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

        Pet Policy

        Pets not allowed.

        Service animals not allowed.

        16,821

        25,676

        34% OFF

        + ₹4,596 taxes / night

        Earn 214 Reward Points
        offer_iconFlat ₹2,500.00 off included with coupon INTSTAY

        Select Rooms

        comingsoon

        OPTION 1

        Partial Refundable
        Charges for cancellations done after 11:15 AM, 02 December (local time at the property) - booking amount equivalent to 1 night and taxes.

        16,821

        25,676

        34% OFF

        + ₹4,596 taxes / night

        Update Price
        Earn 214 Reward Points
        offer_iconFlat ₹2,500.00 off included with coupon INTSTAY

        Amenities

        Location
        Westlands, Nairobi

        Ratings & Reviews

        4.8/5

        51 Ratings

        Steph Mukabi
        google-logo
        5/5
        18 Jan, 2024

        Sneak peek of the beautiful Pan Pacific suites at GTC Marriott! Has a library, rooms, gym, roof top bar and pool, roof top restaurant! The service crew are amazing and very professional! I recommend for any local or foreign visitors 👌

        Read More
        Hra “Habib” Habib
        google-logo
        5/5
        25 Nov, 2023

        The GTC complex in general is amazing. Most of the spots are not yet open however the suites are perfect for an extended stay in Nairobi. I was here for a month for work and it was an excellent location to work out of. Centrally located to most business spots in Nairobi I needed to go, fast WiFi, power always on, good restaurant on site for when you don’t want to cook or go out after a long day. 10/10 will recommend to my colleagues when they need to come down here for work.

        Read More
        Christian Kalin
        google-logo
        4/5
        21 Jul, 2023

        This is difficult to review. The rooms are big and outstanding quality. All perfectly equipped with top notch material. The bed are very comfy, the bathroom luxury. Security, location and breakfast all good 5*. Confusing was that there was almost no food available at the arrival early evening and not one soda. The reception service was very professional but some issues went wrong: my keycard didn't run at the checkout day and they were not able to produce a masterkey in twenty minutes. The checkout process was disturbing a lot because they wanted to debit again and revert the prepayment which was away from my account. The processes seem still new towards a discovery titanium member and the main clientele seems Chinese. But price value excellent

        Read More

        4.8/5

        51 Reviews

        Steph Mukabi
        google-logo
        5/5
        18 Jan, 2024
        Sneak peek of the beautiful Pan Pacific suites at GTC Marriott! Has a library, rooms, gym, roof top bar and pool, roof top restaurant! The service crew are amazing and very professional! I recommend for any local or foreign visitors 👌
        Hra “Habib” Habib
        google-logo
        5/5
        25 Nov, 2023
        The GTC complex in general is amazing. Most of the spots are not yet open however the suites are perfect for an extended stay in Nairobi. I was here for a month for work and it was an excellent location to work out of. Centrally located to most business spots in Nairobi I needed to go, fast WiFi, power always on, good restaurant on site for when you don’t want to cook or go out after a long day. 10/10 will recommend to my colleagues when they need to come down here for work.
        Christian Kalin
        google-logo
        4/5
        21 Jul, 2023
        This is difficult to review. The rooms are big and outstanding quality. All perfectly equipped with top notch material. The bed are very comfy, the bathroom luxury. Security, location and breakfast all good 5*. Confusing was that there was almost no food available at the arrival early evening and not one soda. The reception service was very professional but some issues went wrong: my keycard didn't run at the checkout day and they were not able to produce a masterkey in twenty minutes. The checkout process was disturbing a lot because they wanted to debit again and revert the prepayment which was away from my account. The processes seem still new towards a discovery titanium member and the main clientele seems Chinese. But price value excellent
        Arvah Hasnain
        google-logo
        4/5
        3 Aug, 2023
        Good place ... lots of towers means lots of rooms...depending on which room you select you get the view...fortunately we got a good one and the view was the skyline on nairobi which was😍...staff is good..its pretty new so everything in the room is in the best of condition(at the moment) only sad thing is their breakfast...totally disappointing 😞
        Kay Tatyana Selisho
        google-logo
        5/5
        19 Jun, 2023
        I had a brief stat here and I enjoyed my stay. The suites are incredible and the service is warm and friendly. The building is new so all amenities are in great condition.

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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          Pan Pacific Serviced Suites Nairobi Price Start at INR 16821/Night

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          Exterior Detail

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          10

          4.8

          51

          24-hour front desk

          Hotel safe deposit box (not room safe box)

          Lift/ Elevator

          Multilingual Staff

          Bell staff/porter

          Accessible parking

          Designated Smoking Areas

          Concierge desk

          Pool Table

          Breakfast available

          Gym

          Airport shuttle service