Pan Pacific Vancouver

4.4/5(4.26K Reviews) rating

4 Star Hotel locationPin

Vancouver, British Columbia

141

1/141

About hotel

Welcome to the luxurious Pan Pacific Vancouver, where affordable accommodations meet world-class amenities. Our stunning 4.5-star hotel is conveniently located at 999 Canada Pl, British Columbia V6C3B5, Canada, just steps away from the bustling Canada Place Cruise Ship Terminal and iconic Canada Place. With 503 elegantly appointed guestrooms, each equipped with modern amenities like minibars, LCD televisions, and plush pillowtop beds dressed in luxurious Frette Italian sheets, your stay with us will be nothing short of unforgettable. Upgrade to our premium rooms for breathtaking views of either the vibrant city skyline or the bustling harbor down below. Our prime location also puts you within walking distance of popular attractions such as the Vancouver Convention Centre, Pacific Centre Shopping Mall, and the Vancouver Lookout. And for corporate travelers, we offer easy access to renowned institutions like Simon Fraser University - Downtown and major corporate offices. Indulge in a relaxing spa experience at our full-service spa, offering an extensive menu of massages, body treatments, and facials. Take a dip in our outdoor pool, soak in our spa tub, or unwind in the sauna. And for your convenience, we offer complimentary Wi-Fi, concierge services, and babysitting services (surcharge) for your little ones. Hungry? Satisfy your cravings at any of our three exceptional on-site restaurants, including the renowned Coal Harbour Bar. But if you prefer the comfort of your room, our 24-hour room service is always at your disposal. And don't forget to start your day off right with our delicious cooked-to-order breakfasts, served daily from 8:00 AM to 11:00 AM for a nominal fee. For our business travelers, we offer wired internet access (surcharge), a fully equipped business center, and limo/town car service. And for those arriving by car, self-parking is available on-site. At Pan Pacific Vancouver, we strike the perfect balance between luxury and convenience, making us the top choice for both work and leisure. So why wait? Book now and experience true hospitality at our hotel. Remember to take advantage of our affordable Pan Pacific Vancouver room prices and book Pan Pacific Vancouver online. We can't wait to welcome you home.

Highlights

• Prime location in the heart of Vancouver, steps away from Canada Place Cruise Ship Terminal • Luxurious 4.5-star hotel with 503 guestrooms featuring plush pillowtop beds and designer toiletries • Multiple on-site restaurants and 24-hour room service, with cooked-to-order breakfast daily • Full-service spa offering massages, body treatments, and facials, as well as an outdoor pool, spa tub, and sauna • Close proximity to popular attractions such as Vancouver Convention Centre, Granville Street, and Gastown Steam Clock • Easily accessible from Vancouver International Airport (13.8km) and Vancouver Harbour Flight Centre (1km) • Amenities include complimentary WiFi, concierge services, and limo/town car service • Great for both casual and business travelers, with wired internet access and business center available • Budget-friendly options available, ranging from luxury to boutique hotels in the area

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

503

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Swimming Pool

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Banking services

Sauna

Baby Sitting / Child Services

Hiking

Breakfast available

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Swimming Pool

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Banking services

Sauna

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Breakfast available

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Parking height restrictions apply.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Green Key Global.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CAD 100.

We have included all charges provided to us by the property..

Pool access available from 8:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Free Wi.

Fi in public areas is limited to 2 hours per day..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs are allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Parking height restrictions apply.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Green Key Global.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CAD 100.

We have included all charges provided to us by the property..

Pool access available from 8:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Free Wi.

Fi in public areas is limited to 2 hours per day..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs are allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹11,296

₹20,182

44% OFF

+ ₹2,981 taxes / night

Earn 142 Reward Points

Flat ₹2,039.62 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹11,296

₹20,182

44% OFF

+ ₹2,981 taxes / night

Update Price

Earn 142 Reward Points

Flat ₹2,039.62 off included with coupon INTSTAY

Amenities

Location

999 Canada Pl, Vancouver, British Columbia, V6C3B5

View on Maps

Ratings & Reviews

4.4/5

4.26K Ratings

1/5

19 Jan, 2024

This is an overrated Hotel. I booked my stay here because I love Coal Harbor and the views of the Harbor from this hotel. The hotel is in the best location, but it does not deserve to be a 5-star hotel. The front desk staff was rude without any reason. We found peanuts underneath the bed. The bathrobe was shabby. When I called room service and asked for salt, they said we were running out of salt!!! Can you imagine!! A 5-star hotel says to their guest that they don’t have salt!!! We booked directly from the hotel, but it was more expensive than third-party booking! I am sorry to say, but it was not a great experience which I expected. There are a few more options for the harbour view hotels. I strongly do not recommend this place.

Buc Noi

5/5

22 Dec, 2023

Stayed at the hotel for a week room was very nice and clean. Food at breakfast buffet was ok seemed like your typical continental. Went to the lounge a couple times food is decent but by far the small bites and choices/varieties of platters were the best tonight! Compared to other nights… but Great job to all the servers/workers for the excellent and professional service.

Allison J

5/5

21 Nov, 2023

Hands down one of the nicest hotels I've ever stayed at. The rooms were huge (and I just had a regular double bed room). The view of the city was beautiful. Everything was kept very clean and fresh and even surprisingly the beds were pretty comfortable, if on the firmer side. But its in a great location for the convention center and dozens of restaurants. Not sure the reason for the phone in the bathroom, but it made us laugh!

Brenda Duggan

5/5

27 Oct, 2023

Very clean, comfortable, helpful staff, great views, and opulent atmosphere. My room had a wonderful view toward Lion's Gate Bridge and Coal Harbourfront. My room was attended daily, and the room amenities were all working. No microwave but kettle and coffee maker and fridge with creamers available. I did not utilize the pool or fitness amenities, but they looked clean and I could see people were using them. I will definitely stay here again.

Mwan

3/5

3 Oct, 2023

Staff at the front desk check was very professional and knowledgeable. At check-in, our room was not available, and we were told that we received a room upgrade. After accessing our room, we waited 2 hours for our luggage, and then decided to call the front desk to find it. We were transferred to a bellhop, who had no info on our luggage. About a half hour later, it was brought up to our room. We found a used towel left on the back of the bathroom door. We had a nice corner room (#1210) with city view and west side cruise ship berth view (the Disney Wonder arrived early this morning). Jacinthe, our breakfast server, was courteous and professional and treated us like valued clients at our buffet breakfast at Oceans 999. However, the constant jack hammering outside on the deck, along with the greyed out panoramic windows blocked off view (there was none), did not add to our vacation breakfast experience. And we could not bring our breakfast to our room as our room had no table to sit at (only a desk and a small side table for the coffee machine and ice bucket). The Gym did not have any mats available to do any floor stretching exercises, and the actual gym looks nothing like the pictures shown on the CS level. Although the location was good and the staff was very professional, the over $1100 paid for the room was NOT worth the 1 night stay.

1/5

19 Jan, 2024

Buc Noi

5/5

22 Dec, 2023

Allison J

5/5

21 Nov, 2023

Brenda Duggan

5/5

27 Oct, 2023

Mwan

3/5

3 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.