Park Avenue Rochester

4.2/5(1.43K Reviews) rating

4 Star Hotel

1/55

About hotel

Indulge in an elevated and unparalleled stay at our excellent 4-star hotel, strategically situated in the vibrant Queenstown neighborhood of Singapore. Its prime location just moments away from Orchard Road, Universal Studios Singapore, and Marina Bay Sands Casino makes Park Avenue Rochester (SG Clean) the ideal destination for both leisure and business travelers. Let yourself relax and recharge in our stylish and contemporary rooms, equipped with luxurious amenities such as fully-stocked minibars, state-of-the-art LED televisions, and complimentary high-speed Wi-Fi. Pamper yourself with a refreshing shower in our private bathrooms, featuring lavish bathtubs, hairdryers, and cozy slippers. Our spacious accommodations boast a welcoming atmosphere, with comfortable bedding and ample natural light. Get ready to unleash your adventurous side by exploring the nearby attractions, including the prestigious National University of Singapore, Clementi Mall, West Coast Park, Gleneagles Hospital, and the renowned Singapore Botanic Gardens. Our guests can easily access popular landmarks such as Orchard Tower, Royal Thai Embassy, ION Orchard, and Lucky Plaza thanks to the convenience of nearby public transportation, making your travel hassle-free. After a fulfilling day of sightseeing or business meetings, relax and unwind with our top-notch hotel amenities, including a refreshing outdoor pool and a well-equipped fitness center. Stay connected with complimentary Wi-Fi or seek assistance from our attentive concierge services. Business travelers can take advantage of our 5 versatile meeting rooms and other essential services like dry cleaning/laundry and a 24-hour front desk. Satisfy your cravings with mouthwatering local and international cuisine at our exquisite on-site restaurant, or unwind with a refreshing drink at our modern bar and lounge. Start your day right with our delicious daily buffet breakfast for a hassle-free experience. Embark on an unforgettable journey in Singapore with Park Avenue Rochester (SG Clean), offering the perfect blend of comfort, convenience, and sophistication. Make your reservation now and enjoy unbeatable room prices at Park Avenue Rochester (SG Clean) Online. Our hotel's address at 31 Rochester Drive138637, Singapore is easily accessible from our preferred airport, Singapore Changi Airport, ensuring a seamless transportation experience for our valued guests.

Highlights

• Convenient location just 15 minutes from Orchard Road and Universal Studios Singapore • Close proximity to popular tourist attractions such as Marina Bay Sands Casino and Singapore Botanic Gardens • 351 comfortable and well-equipped rooms, ideal for both casual and business travelers • Relax in an outdoor pool or get a workout in at the on-site fitness center • Complimentary Wi-Fi throughout the hotel • Airport and railway station within 31.2 km and 20.7 km respectively • Nearby National University of Singapore, Clementi Mall, and West Coast Park for convenient access to educational and shopping opportunities • Indulge in a delicious meal at the on-site restaurant or unwind with a drink at the bar/lounge • Business amenities including meeting rooms and concierge services for corporate travelers • Choice of luxury, boutique, and budget options to cater to different budget needs • Complimentary newspapers, dry cleaning, and 24-hour front desk for added convenience • Buffet breakfasts available daily at on-site dining options.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

351

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Terrace

Concierge desk

Shopping mall

Breakfast available

Airport shuttle service

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Terrace

Concierge desk

Shopping mall

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Guests must provide proof of COVID-19 vaccination.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 14.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Minimum age for proof of COVID-19 vaccination requirement: 12.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Guests must provide health documentation.

No cribs (infant beds) available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

At check-in, guests must provide a record of full COVID-19 vaccination.

The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Guests must provide proof of COVID-19 vaccination.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 14.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Minimum age for proof of COVID-19 vaccination requirement: 12.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Guests must provide health documentation.

No cribs (infant beds) available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

At check-in, guests must provide a record of full COVID-19 vaccination.

The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Rochester Dr, Singapore, 138637

View on Maps

Ratings & Reviews

4.2/5

1.43K Ratings

Waanmathi

5/5

18 Jan, 2024

Really like this hotels commitment to sustainability! Service is great. The rooms have a lot of international chargers which is very convenient. They also ample storage to put away things if you were going to stay for a while. Location is convenient to NUS and some good food options nearby.

NEESHA BINTI FIRANDA HASIBUAN

5/5

23 Dec, 2023

We stayed here for one night to attend a concert in The Star Vista, which is only 5 minutes away from the hotel. The room is small, yet clean and compact. The bed is comfortable with 4 big pillows, the bathroom also has a bathtub which is perfect for staying with children. Our son really enjoyed the view outside. The only downside in this area is that there are no money exchange nearby, and it's hard to find something to eat after 10pm.

Mariangela ChavezQuintero

5/5

23 Oct, 2023

The room, although small, is very comfortable. The shuttle service to NUS is punctual and very convenient. The only thing that didn't work for us was the refrigerator; we reported it once, and the response was immediate, but it never cooled, so we decided not to report it again. The reception staff's service is exceptional, very attentive, and always willing to help. The proximity to the Buona Vista metro station is fantastic, and there are also options for dining and leisurely walks in the vicinity. ¡Without a doubt, I would stay there again if I return to Singapore!"

Jiaqi Li

1/5

30 Nov, 2023

the worst hotel i had experience with. Nightmare for six-night stay. No early check in. I received a room key but entered a room with a man already sleeping in! Terrible service, after I got sick and stuck in hotel room, I left Do Not Disturb hangtag at the door. Still got called everyday, asking me if I need room cleaning. Even I told them leave me alone, still called by front desk. Even I left a note on the door, still called by front desk. Extremely annoying! Mold in bathroom. Power outlets are partly un functioning. Fringe was not cooling well. Light sensing was not working, the light was always on. AC is always blowing your head on the bed. Room change is not allowed. Room key deactivated before the last nigh. Everything here is motel quality or worse. Manager is not helpful either. No protocol to limit the spread of COVID. I won’t stay here for a single night in the rest of my life! I do not recommend anyone either and I will spread my words out through my professional network!

Waanmathi

5/5

18 Jan, 2024

NEESHA BINTI FIRANDA HASIBUAN

5/5

23 Dec, 2023

Mariangela ChavezQuintero

5/5

23 Oct, 2023

Jiaqi Li

1/5

30 Nov, 2023

Sharanya Pillai

4/5

30 Dec, 2023

Rooms are a bit small but clean enough. They have poor sound insulation. Food could have been better with a lot more options.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.